Talk:United Kingdom/@comment-91.158.123.202-20180610194551/@comment-205.175.250.245-20180620175456

Hi,

I had bad experience with Vodafone UK Big Value Bundles.

I bought 3 BVBs (paid with Paypal, the whole process was fairly simple) and was assured (on their on-line chat) that everything is good to go. We landed in Iceland where it should've worked - well, it didn't. We had a short layover so - no big deal. Next stop was Germany where we really needed it but it didn't work there either. I called their support 191 - useless if you need actuall support, and we didn't have means or time to get their human being support. So I abandoned Vodafone UK, found Vodafone Germany store and in 15 minutes we were all set. Now I'm trying to get the refund for my non-working and unused BVBs.

Next time I'm in Europe I'll try to stay away form Vodafone UK.