Talk:Euro4/@comment-71.125.19.251-20150720193023/@comment-24682153-20150720203825

Hi. First you have to load a  €15 balance on your account. Best is to do this through your online account using your computer or phone. Just don't enable Ortel data on your phone for it. Better use a WiFi or on your computer your home internet connection. You don't need to use the app to top up.

But for the discounted price you need the app to purchase the Cross option. After you have registered and loaded the balance on your account, take your phone, put the Ortel SIM in your phone, connect to a roaming network in your country (but DISABLE data connection!) as the app confirms your SIM by SMS. Use a WIFI for data, not the Ortel SIM and buy the package through the app.

As some users have reported a delay until this is confirmed by SMS, do it a day or two before you enter the roaming area in Europe. Keep the app on your phone as it gives a more accurate measure of how many data you have consumed/left according to Ortel.