Talk:Australia/@comment-32853647-20181210085530

Telstra sucks!

I bought https://www.telstra.com.au/mobile-phones/prepaid-mobiles/10-prepaid-multi-fit-sim-starter-kit at Woolworths. After activation I had only a ridiculous 50 MB and $10 in some "bonus" that could not be used to buy the $10 1GB + 3GB pack that is clearly advertised with the package.

On the first attempt I naturally assumed that I would get the 4GB data from just activation (because it's what it says on the Telstra advertisment!) but after using 60 MB data (50MB included plus 10MB at the cost of 1 AUD per MB) the SIM didn't have any data or money left.

So now I bought yet another $10 starter pack (only $3 at Woolworths) and found out about the 50MB data and the $10. I tried to buy the extra 1GB pack for $10 but said insufficient credit! Even though I still had all the $10 left from the activation. Also the activation on the SIM-card took like 10 hours this time.

My last attempt was going into a Telstra official store. I told the customer guy there about the problem and he said that he never heard about 1GB + 3GB bonus on $10 Starter Kit. I told him that I didn't buy it in their shop but he still hadn't heard about a package like that. He told me I could wait and someone would talk to me about it. After waiting a few minutes I left because I didn't want to waste any more time on this issue (I had already gotten Optus and Vodafone SIMs anyway).

Yep Vodafone didn't have that great coverage outside major cities but atleast it worked to setup and activate fast and without any stupid problems (30GB data for $10).

I bought an Optus SIM in the store ($20 for 12GB plus 10GB for steaming) and it worked immediately (they checked my passport but didn't even ask for an address). The speed was great too (over 250 Mbit/s).