Talk:Germany/@comment-27325536-20161018042912/@comment-24682153-20161018104759

Hi Mike. Ortel is one of the former Eplus providers that are currently moved to Telefónica after the merger of their networks. Billing is moved their too and for a while credit card top-ups don't seem to be possible now. This is also true to Blau, WhatsApp SIM and possibly Ay Yildiz too.

I really don't know whether they are going to offer credit card top-ups again, once their billing system is fully intergrated into Telefonica's. Users in Germany have many problems with Telefonica right now like a helpline that can't be reached.

I suggest to try prelado.de (without fees) instead. If they don't like to accept your credit card card, try PayPal or a different agency that may charge a small fee: aufladen.de (€0.75 fee) or even internatl. agenices like ding.comhttp://www.ding.com to name just a few.