Talk:Euro4/@comment-26497125-20150614213710/@comment-26497125-20150615172722

Finally got a working SIM card. So I emailed Ortel first, told my situation and the detail of the card. They replied pretty fast and said "you card has been deactivated, means it hasn't been using for 6 months, please buy another one". It was 100% brand new when I bought it, I don't know why this happened. So I went to the shop, people there are nice, they tried and found the problem, provided me a new card(wasn't really new, was opened and has a balance of 9.89euros), I took it because all I needed was a working SIM card, and I activated the Cross within 5 mins. However, I didn't activated the card by myself so I could not use the app to get the discount, but it's fine to a few euros more.