Talk:Japan/@comment-124.45.118.129-20150814131803/@comment-24682153-20150814175215

WIKO is a French (or Chinese) smartphone manufacturer: https://en.wikipedia.org/wiki/Wiko.

To troubleshoot you need to be more specific. Do you get a network connection? Can you select your network manually on the phone?

This SIM needs to be activated. Have you activated your SIM? It is explained in English here: https://www.so-net.ne.jp/prepaid/u/activateGuide/

Have you tried So-nets dedicated customer support in English? 10am-5pm local time: 0120-688-260