Talk:Germany/@comment-87.122.142.89-20170927094612

Last week I've bought a Telekom prepaid SIM card. I've tried to activate it online - my EU passport was verified and everything looked fine, but after an hour I received an e-mail, that my SIM card could not be activated (no reason mentioned). I went to a Telekom Shop in a shopping center nearby and they told me, that they need my German ID to activate my SIM card. Obviously I'm no German and don't have a German ID, so they told me to call customer service. When I called customer service, they told me, that I must have a German ID or a German passport to activate any Telekom SIM card in Germany. Neither videochat consultant, nor customer service, nor Telekom Shop seller told me anything about having a German address. I've lost 10 EUR and some time. No I'm going back to neariest shopping center to buy and activate a Vodafone prepaid SIM card. Wish me luck!