Talk:Germany/@comment-124.168.30.178-20151212065244/@comment-24682153-20151213004548

Mostly, I have to agree to you. The network operators in Germany are geared to contract customers. They see prepaid as an annoying relict or last resort for people without a good credit rating for contracts. If you only generate €10 revenue, you'll be not in the centre of attention.

That's why MVNOs are very strong in this country. Some of them give very little support as well, like those sold in discounter stores (like Aldi, Lidl, Penny, Netto...). My advice is to go to small independent cell/mobile phone stores, often run by immigrants. Even if they get only a marginal share, they often give a lot of support on location. You can't count on the big players in their flagship stores for support.