Talk:Euro4/@comment-26415680-20150519195019/@comment-24682153-20150519210643

Thanks for your long report. Some remarks:

The time period of the booking of the Cross option with 3 days is really too long. Do other users have the same experience? Ortel had some tecnical issues some weeks ago, but this is no excuse.

For some explanation: "Stand: 24.04.2015, 19:34:15" means that the information / balance was right at this given date. It doesn't say anything about expiry.

A difference of 10% between your online counter and data consumption which the operator is registering can happen, if your device often logs in and out of the network and consumes few data in between. Ortel bills in 10 kb increments, which is very fair but can lead to different data amounts when there is no steady connection.

Are you really sure that 30 days passed on after the first activation of Cross package before you reactivated it for your Sweden trip? The Cross package is always valid for a month. Add-ons don't extend the time, only the data volume. Given the fact, that you had 6 days left on your add-on package may show that you were still on the old Cross pack. Reactivating it, may led to a follow-up booking, now valid until 18/06/2015.

Generally, I think Ortel's Cross is not such a good option for short trips and mostly data. Euro1 is much better for this. Ortel's Cross may be good for longer trips and voice and data mixed.