Talk:Netherlands/@comment-185.45.53.202-20180417095553

My experience with Vectone Mobile In short: cheap and highly unreliable

Buying process: smooth and straightforward. Mobile service: mediocre at the best. Many SMS's sent to my vectone number have never reached the phone (tested on multiple occasions). Voice quality is rather low (tested on different handsets). Mobile internet (if working) works fine in smaller cities but in Amsterdam it was a nightmare. Customer service: TERRIBLE, I mean T E R R I B L E! Last issue: I top up 10€ and ordered a national bundle for 9.90€ that was supposed to give me 3GB data and unlimited calls. Payment by PayPal. Result: 10€ less in my bank account. No mobile internet service available (no changes to the phone settings, it worked last month). No chance to call the Vectne Customer Service (you get disconnected as soon as you try to speak to a consultant). No response to the question sent via Vectone website. No response to your question sent via Vectone Facebook page.