Talk:Austria/@comment-91.118.93.84-20170714192430/@comment-24682153-20170714224122

If you want to have a supreme service, you need to go to a network provider instead. Bob is a reseller with limited support. You can't expect everybody to speak English in Austria. Their official language is German = ''deutsch. ''

I don't understand your problem: ''bob aktivieren - leg deine sim-karte ins entsperrte handy ein. bob funktioniert sofort. ''How to activate Bob - Just put in your SIM card in an unlocked phone. Bob works rightaway.

So it already comes pre-activated like all SIM cards in Austria as there is no registration (yet). Your problem may have to do with your phone (APN, frequency, a pre-selected network etc...) and this is very tricky to sort out with a customer support in another language.

If you are not so experienced in swapping foreign SIM cards, it mighjt be better to go to an branded operator store and let them do it for a slight surcharge.