Talk:United Kingdom/@comment-193.66.202.18-20180822061858/@comment-24682153-20180822084052

Generally I wouldn't trust them. There are so many negative reports about them and they have closed their brand in many countries. User NFH removed the comment of non-complying to EU regulations, but it's not so clear for now.

They attached a lable to their packages saying "EU roaming". But it never says clearly whether you can use the data volume of the bundles abroad. It suggests this, no more. But this contradicts some descriptions in the T&Cs: " Allowances are for mobile data usage within the UK. " And in their EU roaming section they only refer to the 9p/MB default rate.

So, I decided to not say anything about roaming. There is no working customer support with Vectone and it's useless to ask them. Generally, they have to comply and Ofcom is pressing Lycamobile too. But from their website, this is not so clear. Even by complying they can degrade EU roaming without 4G, long latency, slow speeds, etc....

So If anyone can share his/her experience... that would be great.