Talk:Italy/@comment-78.134.29.108-20180819102830

I recently switched to Kena Mobile because of their low rates. I've been happy with the service here in Italy. For the first time since starting with Kena I went out of Italy for a week in Greece. When I arrived I discovered I could not make any calls. I was, however, able to receive calls.

I can't find any information that would explain a restriction for using Kena to make calls while outside Italy. Is there such a thing?

I'm about to visit my son in Slovenia and am hoping I will be able to use my iPhone while I'm there for calls.

I also notice now that I am back in Italy, that I get a "number not active" message when I try to call a number outside of Italy. I have tried several numbers in the UK and get the same message each timebut I know that the numbers are indeed OK.

Does Kena restrict calls from Italy to numbers outside but still in the EU? I've studied their web site and I can't find any information on this. And the local representative was not able to help either.