Talk:France/@comment-37508300-20181114171148

I notice that Lebara are advertising sim only deals in France and elsewhere for "Global citizens" that range from 10GB 4G data/10€ per 30 days up to 100GB/20€ per 30 days. The latter deal is very attractive to me if the sim works in e.g. a Huawei E5577C mobile wifi. Has anyone any experience of this? You may well ask why dont I ask Lebara. Well a few months ago I could ask them on their chat line but that has been suspended. Their messaging system demands a  Lebara mobile # in order to send the message and yes, they do have a twitter account but if you send them a DM, all you get back is bon jour and a smilie  They seem to be turning hermselves into one of those megalomaniac companies with whom you can't communicate except by registered letter.

As an alternative for those of us living in French villages with dsl down a wet string, there is an extremely attractive offer from Bouygues with their 4G box (Huwawei) and they say "satisfaction within 30 days or your money back" in their adverts. I am taking every opportunity I can to let people know that I tried it, to my grief. I had 4 bars of 4G but their Huawei 4G would not provide internet so I cancelled by registered letter within 10 days. Four months on, 3 registered letters later, I still haven't got my money back. It might just be a fluke on me, but having gone through the escalation process, I am now complaining to the French telecom regulator and the French advertising standards body. Bouygues will take your money overnight but do not have a mechanism to pay it back when things go wrong.