Talk:Euro4/@comment-66.249.93.186-20151004072738/@comment-24682153-20151004164233

Hi. Something may have gone wrong with your SIM card registration. Do you have registered your SIM online on your name or was it pre-registered (from the dealer)? You should call customer service at +49 177 177 1138 (Mon-Fri 8-20h) and sort this out. In the message Ortel threatens to block the SIM because there seems to a problem with your ID. Normally, Ortel or other German providers don't want to see a proof of someone's ID for prepaid SIMs. So there must be some kind of issue. Better call them to avoid being blocked.