There are three mobile operators in Austria:
- Magenta T (formerly T-Mobile)
- 3 (= "Drei")
Orange and "3" merged in 2013 into one network and the Orange brandname was dropped, but still two different "3" networks are shown when you make a scan. In addition there are many resellers or MVNOs on all networks. Telekom rebranded their network in May 2019 from T-Mobile to Magenta.
2G GSM is on 900 and 1800 MHz like in most of Europe. 3G UMTS is on 2100 MHz. 4G/LTE is on 2600 MHz (B7) in cities and 800 MHz (B20) on the countryside on A1, on 800 MHz (B7), 1800 MHz (B3) and 2600 MHz (B7) on Magenta and on 900 MHz (B8), 1800 MHz (B3), 2100 MHz (B1) and 2600 (B7) MHz on 3.
Mobile coverage is excellent for a country with a difficult topography and similar to Switzerland on a very high level. In 4G/LTE all three networks cover more than 98%. This survey follows the historical order mostly used in the country and is no ranking.
Data rates in Austria are among the lowest in Central Europe. Ironically, there are hardly any good EU roaming offers for prepaid cards. While data packages are sold domestically for as low as 0.1c per MB, EU roaming rates are still mostly around 6c per MB.
A prepaid SIM card is locally called "Wertkarte". This is a specific Austrian expression, not used in Germany.
New SIM card registration (effective 1/JAN/2019)
Unlike some other European countries, SIM cards in Austria have been anonymous and were not registered until the end of 2018. A new security law required all new prepaid SIM cards to be registered from 1/JAN/2019. All previously existing prepaid SIM cards need to be registered by 1/SEP/2019 or they will no longer be able to be recharged thereafter. Though all top-ups made until this date will remain valid beyond.
The exact implementation of the registration scheme is still evolving. In the country the branded shops of the major providers will do the registration for free. Often partner shops do the same, but may charge up to 10 €. Most brands can be registered through an online verification process like in Germany. Be aware that not all brands accept foreign IDs for their online registration. You can also use any shop displaying the green sign "Hier Wertkarte registrieren". Most post offices will do the registration too. You will need to show your ID card or passport.
MediaMarkt and Saturn have suspended their own brands because of the new registration scheme. It's not known, what's happening with the brands sold in supermarkets, service stations or at tobacconists. The be prepared to go to a different place or online for registration.
Online top-up vouchers are available for most networks at onlineaufladen.at without surcharges. Note that if you would like to use your credit or debit card on this website, payments are possible with Mastercard Securecode , Verified by Visa , Diners Club and Maestro Cards that have Mastercard Securecode enabled. Visitors from some EU countries may also use their online banking account to buy top-ups. Since this is restricted to certain countries and banks, check beforehand if your country is in the drop down menu. Further, you need to be able to receive text messages to you home SIM, so if you dont want to connect it to a network in Austria, this method wont work. Minimum top-up value is mostly 10 €.
For top-ups most Austrian retailers don't sell scratch cards, but hand out a paper slip with a PIN code. This usually involves either picking up a tag like seen here or asking the cashier for a Ladebon (= recharge voucher) for your carrier. You will be issued a paper slip containing the voucher PIN to be entered into your phone.
This means that the price for EU roaming is mostly between 3.60 € per GB (as long as you stay within the included EU roaming allowance) and 7.20 € per GB (when the excess rate is applied). So roaming data use on Austrian SIM cards abroad remains much more expensive than domestic use in Austria, even under the 'Roam like at Home' rules.
A1 by Telekom Austria is still the biggest telecommunication provider in the country with a very high standard: A1 coverage map 4G/LTE has been started on 800 MHz in the countryside and 2600 MHz in the cities covering 98% of population in 2019.
Since March 2019, A1 has discontinued all international roaming for prepaid. A1 can therefore only be used within Austria.￼
Their starter pack is called B.free Welcome package. It's sold in their stores and many agencies like post offices, Metro, Saturn, Media Markt, Niedermeyer, Libro, Lidl, MPREIS, Hartlauer etc. Standard, micro and nano SIM are sold.
Top-up vouchers of 10, 20 or 40 € can be found everywhere in the country at A1 shops, post offices, supermarkets, tobacco shops and service stations. To top-up, type *102*<voucher code>#. To check balance, type *101#.
The welcome packages comes in two versions:
- B.free - for voice, SMS and data
- B.free internet - for data-only (voice and SMS still work at very high rates)
All new SIM cards must be registered now and existing SIM cards until 31/AUG/2019. This can be done in A1-Shops, partner stores, post offices and online for free.
The voice, text and data prepaid SIM card has a credit of 5 € preloaded for 9.90 € and includes 2 GB and 1000 minutes and SMS. There are two plans without a base rate: B.free 40 and B.free Basic. B.free 40 is automatically enabled when no other plan has been activated. Default rate is 0.40 € per MB. B.free Basic is activated when you recharged 20 € and then the default rate is reduced to 0.20 € per MB. Their combo plans come are valid for 28 days. Since March 2019, A1 no longer offers any international roaming for the prepaid version of B.free. Downlink/Uplink speed is up to 50/10 Mbit/s (for B.free Talk and B.free S) or 100/50 Mbit/s (for B.free M and B.free L) on LTE:
|B.free Talk||1 GB||700
|700||9 €||'JA' to 5520||nil|
|B.free S||4 GB||1000
|1000||12 €||'JA' to 5530|
|B.free M||10 GB||16 €||'JA' to 5540||includes A1 Free
|B.free L||20 GB||2000
|2000||22 €||'JA' to 5550|
Note that choosing a B.free M or B.free L plan will automatically enable A1 Free Stream Chat, which gives unlimited data for WhatsApp, Facebook Messenger, Viber and Snapchat at no extra charge.
All packages auto-renew after after 28 days or can be renewed ahead of time by re-entering the activation code. Overuse and usage of Austria packages are high at 0.40 € per MB.
B.free internet is a data-only SIM. The starter pack for 9.90 € has 5 GB data valid for 28 days included. Default rate and overuse rate is at a low 2c per MB . These plans can be added for 28 days:
|Plan||AT Data||max. Speed||Price|
|Internet S||8 GB||50 Mbit/s||10 €|
|Internet L||20 GB||20 €|
|Internet EU L||16 GB||50 Mbit/s||20 €|
|Net Cube||unlimited||20 Mbit/s||27 €|
Note that voice and SMS is enabled too, but at a high rate of 0.40 € per minute or SMS. Data is valid in Austria only, roaming outside Austria is disabled.
EU roaming (no Roaming for prepaid)
As of March 2019, international roaming is no longer offered anymore for prepaid.
- APN: A1.net
- Username: ppp@A1plus.at
- Password: ppp
- Website in German: http://www.a1.net/
Magenta T (formerly T-Mobile)
Deutsche Telekom rebranded T-Mobile Austria to the Magenta brand in May 2019. The new operator is called Magenta T and is considered to have the best 4G network , and a good coverage within the country on GSM and UMTS, slightly behind A1 and Drei, but still on a generally high level. 4G/LTE has been rolled out and is available on prepaid without surcharges. It covers 97% of the population in 2019.
Their prepaid lines are called "Klax" and are sold online and in a lot of shops. Standard and micro SIM, although depending on the retailer nano SIM packs also available.
Top-up vouchers are widely available. Top-ups are by vouchers of 10, 15, 20 or 40 € sold in many shops. Check credit by dialing code *101# and data credit by *114#.
New SIM cards need to be registered, existing ones by 31/AUG/2019. This can be done in T-Mobile shops for free and in partner shops for up to 10 €. You can also use their online registration system by video chat, if you have a passport from one of these countries: AT, BA, CH, CZ, DE, HR, HU, IT, LIE, LUX, PL, RO, RS, SI, SK, TR.
My Klax Flex
In 2017 T-Mobile changed their portfolio and introduced the 'Die-Wie-ich-will-SIM' (= The "How I want" SIM), now officially called My Klax Flex.
The starter pack is offered for 10 €: "My Klax Flex " containing 5,000 units (as mins, SMS or MB) for 28 days. Activation: text 'FLEX' to 2222.
Default rate is My Klax Basic with 9c per minute, SMS or MB of data in up to 10 Mbit/s. Rather then falling down on this rate you can add these booster packs for 28 days:
|Plan||Voice + Text||Data||max. Speed||Price||Activation|
|Basic||€ 0.09/ min or SMS||€ 0.09/MB||10/2 Mbit/s||free||default|
|Light||1000 mins or SMS||4 GB||20/4 Mbit/s||€ 10||KLAX LIGHT|
|Turbo||2000 mins or SMS||15 GB||50/10 Mbit/s||€ 15||KLAX TURBO|
|Extreme||3000 mins or SMS||20 GB||100/50 Mbit/s||€ 20||KLAX EXTREME|
Activation is by texting code to 0676 2222. You can add a speed boost for € 3 per month to get 100 Mbit/s. All packages auto-renew for the same price after 28 days. In case of unsufficient credit for the auto-renewal the chosen plan stays active for 4 months. After 4 months you are switched to the default rate.
Internet Klax formerly called Surfklax is their data-centered product aimed at modems and tablets, but it has voice and text too. This starter packages is offered:
- Surfklax: 10 € with 8 GB for 28 days
These Surfklax plans will renew every 28 days, if not deactivated:
|Surfklax Basic||0.09€/MB||10 Mbit/s||free||default|
|Surfklax Light||8 GB||20 Mbit/s||10 €||SURFKLAX LIGHT|
|Surfklax Turbo||16 GB||50 Mbit/s||18 €||SURFKLAX TURBO|
Activation is by texting code to 0676 2222. These add-ons are offered for more data and speed:
- 100 MB: 1 € - for activation text "100 MB" to 0676 2222
- 1 GB: 4 € - for activation text "1 GB" to 0676 2222
- 3 GB: 6 € - for activation text "3 GB" to 0676 2222
- 5 GB: 9 € - for activation text "5 GB" to 0676 2222
The add-on packages are valid until the end of the running time of the base Surfklax bundle. There are also add-ons for more speed: 50/10 Mbit/s at 4.99 €, 150/50 Mbit/s at 9.99 € and 300/50 Mbit/s at 14.99 €. The first number is max. download, the second max. upload and they are all valid for 1 month.
Note, that there is absolutely no international data roaming on Surfklax possible and voice and SMS roaming requires registration.
EU roaming (for calls & text only)
Note that international roaming is blocked on My Klax Flex and Surfklax SIM cards by default. You can only use voice and SMS for roaming outside Austria at domestic rates, if you register your SIM card online, but data roaming remains disabled with no way to activate it.
- tethering is allowed
- APN: gprsinternet
- Website in German: http://www.t-mobile.at/
Drei Austria ("3")
Drei.at Austria (called 'drei' spoken like 'dry' for 3) used to be the smallest network in the country until they bought Orange and merged in 2013 to be become a very competitive player. 4G/LTE is on 1800 and 2600 MHz and covers already 98% of population: 3 coverage map.
Their market share is now on par with T-Mobile and network coverage and speeds are on par with A1 in 2017 on a high level. In the meantime, Drei has opened 4G/LTE for most of their prepaid plans. They offer the lowest rates of any network operator. 3 offers domestic roaming with the "3-AT" (T-Mobile 2G) network. Through automatic selection your phone will switch to this network if the connection to the home 3 network becomes weak. Even though you don't pay a surcharge for using "3-AT", roaming data is limited. So either stick to 3 network by manual selection or enable roaming data.
All new SIM cards need to be registered and all existing too by 31/AUG/2019. This can be done in Drei Shops and at certain resellers for free. Their online registration options exclude foreigners without an Austrian bank account or ID so far. A further online system is announced, but not yet implemented.
They have two prepaid (= Wertkarte) lines. These two starter packs are offered:
- Talk (formerly Nimm3 Telefonie) - with voice, SMS and data
- Surf (formerly Nimm3 Internet) - with data-only
Both are sold at 9.90 €. Talk comes with 1000 domestic minutes, 1000 domestic SMS and 4 GB data while Surf comes with 10 GB data. Both are valid for 30 days and can't be switched.
Their SIM cards can be found in kiosks, phone stores, at Libro (store locator) or Hartlauer. Interestingly, Drei shops (shop list) don't sell prepaid cards, only contracts. Standard SIM, micro SIM and nano SIMs are available.
Top-up cards can be found at many stores, kiosks, petrol stations and supermarkets. Online reloads by many international credit cards are accepted.
This is their regular SIM for calls, texts and data:
- as Klassik (roaming blocked) or EU Klassik (roaming possible) plan without any allowances and data at 0.15 € per MB @ max. 10 Mbit/s.
- or as a plan in these combo bundles all on 4G/LTE up to 50 Mbit/s for 30 days:
|Package||Price||Data Austria||EU roaming||Voice||SMS||Voice to EU|
|Talk M||10 €||4 GB||blocked||1000 mins||100|
|Talk L||15 €||15 GB||blocked||1000 mins||1000|
|Talk EU L||15 €||8 GB||8 GB||2000 mins||2000||200 mins|
|Talk XL||20 €||20 GB||blocked||2000 mins||2000||200 mins|
|Talk EU XL||30 €||18 GB||18 GB||5000 mins||5000||500 mins|
Data rate outside of package is at high 0.35 € per MB. To all tariffs these add-ons called Zusatzpakete can be booked for extra data:
- 1 GB for 30 days: 5 € - activation: text 'Daten1' to 31322
- 5 GB for 30 days: 9 € - activation: text 'Daten5' to 31322
The max. speed of the add-ons depend on the max. speed of the base plan.
This is their data-only SIM, with domestic data, calls and texts are possible, but at high prices. Note that in some tariffs, international roaming is blocked
These monthy packages on 4G/LTE are offered:
|Package||Data Austria||EU roaming||max. Speed||Price|
|Surf||5 GB||blocked||30/10 Mbit/s||10 €|
|Surf 20GB||20 GB||blocked||30/10 Mbit/s||20 €|
|Surf Flat 30||unlimited||10 GB||30/10 Mbit/s||30 €|
|Surf Flat 50||unlimited||20 GB||50/20 Mbit/s||40 €|
Package won't be renewed automatically after 30 days. This is done, when you go online for the first time thereafter and have enough credit on your account. The same happens when your data volume is used up ahead of time and you have enough credit for another bundle. Otherwise rate will be charged at high 0.35 € per MB.
To check remaining allowance, download the 3 Kundenzone (= 3 customer zone) app from the App or Google Play Store. When you open the app, press Automatisch erkennen (= detect automatically) and you will be redirected automatically (please note that this WILL NOT work on WIFI, but only when checking on mobile data). Activity done in 3 Kundenzone will NOT be withdrawn from your data allowance.
Some of the plans are completely blocked for roaming but allow more data to be used in Austria. Plans which are not blocked for roaming have less data for same money, but data can be fully used in EU roaming. You can easily switch between plans, however this may require a trip to a 3Shop if your online account does not have the option to change tariffs online.
Drei treats the Channel Islands as "EU-zone" for voice and SMS only. Data is charged at excessive 15 € per MB. Note that for the Nimm3 Surf tariffs, only the Flat tariffs have EU roaming, up to the given limit.
- Tethering is allowed
- APN: drei.at
- Website: http://www.drei.at
tele.ringTelering is a sub-brand of Magenta T using the latter's network. In spring 2019 Magenta T announced their decision to discontinue their subsidiary that has been known for lower prices latest by 2020. So expect to be transferred to the main Magenta brand soon.
Note that like on Magenta international roaming is very restricted and can only be used after registration for voice and SMS, not data.
Their current prepaid data SIM is called "schlaue SIM" (clever SIM) and sold online to be sent to an Austrian address or at shops. For registration check T-Mobile section.
Top-up vouchers can be bought online, at post offices, in Libro, Penny stores and many kiosks.
The starter pack is sold in 2 variations:
- Schlaue SIM MIni: for 9 € with 5 GB at max. 21 Mbit/s and 1000 mins/SMS for 28 days
- Schlaue SIM Maxi: for 14 € with 14 GB at max. 50 Mbit/s and 1000 mins/SMS for 28 days
This packs renew every 28 days for the same fee.
.Standard data tariff is now 9.9c per MB. There are three available add-ons for these tariffs:
- + SPEED: Increase data speeds to max. 100 Mbps for 3 € per 28 days
- + 100 MB for 1 € per 28 days
- + 1 GB for 5 € per 28 days
Note, that there is an inactivity fee of 0.50 € per month charged after 4 months of inactivity. To top-up use vouchers of 10, 15, 20 or 35 € sold in tobacco shops and post offices and other stores. Enter *104*<voucher code>#. Check balance by *101#.
EU roaming (Calls & text only, online registration required)
Be aware that international roaming is blocked on all plans by default. You can use tele.ring outside Austria only for voice and SMS if you register your SIM card online. Then the included min/SMS units can be used within EU ("Roam Like At Home") otherwise a surcharge will be added. Data roaming stays always blocked.
- APN: web
- Username: firstname.lastname@example.org
- Password: web
- Website in German: http://www.telering.at/
Yesss! is a brand of A1 and operates on the A1 network on 2G, 3G and since 2016 on 4G/LTE for all prepaid plans. It uses their good IP backbone but behaves different when roaming.
Yesss! SIMs can be purchased online to be sent to an Austrian postal address. Yesss! starter packs are available in all supermarkets of the Rewe chain called Billa, Merkur, Libro stores, in post offices and in some petrol stations, too. For registration check A1 section.
Yesss! Startersets are sold for 1.
1.99 as a triple SIM cut out for mini, micro and nano. They contain 100 units as domestic SMS, voice minutes or MB data, and 15 mins to customer support. All included allowances are valid for 30 days. Sometimes this offer differs in promotions.
Minimal online top-up amount is 10 £; larger amounts are in 1 € increments up to 100 €. This applies to both www.yesss.at and onlineaufladen.at. Top-up vouchers are available with 10 € and 20 € amounts. To check credit balance, type *121#.
Data feature packages
Default rate is at a low 0.9 ct per MB . These monthly packages are available, all now open to 4G/LTE up to 50 Mbit/s:
- combo packages with voice, text and data and data roll-over to the next month up to 30 GB:
- Austria: 8.49 € with 1000 units (as mins or SMS), 4 GB data - no roaming possible. Speed 50 Mbps
- Complete L: 9.99 € with 1500 units (as mins or SMS), 8 GB data (of which 3.7 GB in EU roaming): speed 100 Mbps, activation text 'paket complete L' to 810820.
- Complete XL: 13.99 € with 1500 units (as mins or SMS), 14 GB data (of which 5.2 GB in EU roaming). Speed 150 Mbps. activation: text 'paket complete XL' to 810820
- data-only packages:
- 1 GB (in EU roaming too): 4 €, max. 50 Mbps, activation: 'paket 1gb' to 810820, this package doesn't auto-renew!
- 5 GB (in EU roaming max. 2.3 GB): 5.99 €, max. 100 Mbps, activation: 'paket 3gb' to 810820.
- 9 GB (in EU roaming max. 3.7 GB): 9.99 €, max. 150 Mbps, activation: 'paket 9gb' to 810820.
- unlimited (no roaming outside Austria): 22.99 €, max. 30 Mbps, activation: 'paket unlimited' to 810820
- to all packages, but the 1 GB data pack, a 1 GB add-on for more data within the running time of the base package is offered for 3.90 €. This offer will be texted to you when the base package is depleted.
The 1 GB package and add-ons are not renewed, all others are. To stop, text activation code and the word 'aus' to 810820. Overuse is charged at the default rate. You can also use your online account (yesss! Kontomanager) or a mobile app called "yesss! App" to activate the data options.
International roaming (data roaming must be enabled first before usage)
Yesss! adopts "roam like at home" within the EU, but data roaming is disabled by default. You have to enable data roaming before you can use it by sending SMS with 'roaming daten ein' to 810820 (or +43 681 810820 if you are already outside Austria). Yesss! applies caps on all data packages (see above).
The new roaming tariff offer called 'Roaming 100', intended for travelers to Switzerland, Bosnia, Serbia, Turkey, US and Canada includes 100 units for minutes, SMS/MMS and MB, which can be automatically renewed up to 5 times when volume is used up. The roaming package costs 14.99 € valid for 30 days, and if the user wants to extend it in time, he needs to renew it manually.
- Tethering is not blocked
- APN: Try web.yesss.at or webapn.at
- Website in German: http://www.yesss.at/
Bob is a brand of A1 and operates on the A1 network in 2G, 3G up to 21 Mbit/s and with one tariff on 4G/LTE too up to 50 Mbit/s.
Bob starter packs are available for 9.90 € at post offices, Media Markt, Saturn, Libro or Lidl and online sent to an Austrian postal address with the same credit. Standard SIM, micro SIM and nano SIM are available. Two different starters are sold:
- Sprich mit bob - speak with Bob for voice, data and SMS
- Surf mit bob - surf with Bob for data only
All their plans now include 4G/LTE capped at 50 Mbps. For registration check A1 section.
On Sprich mit Bob plan you will be on the minibob tariff at 6.8c per min, SMS or MB in Austria and the EU by default. No other option is offered for the voice and data prepaid plan.
For data-only you need a starter called Surf mit bob which comes with three monthly options at max. 50 Mbit/s:
- gigabob S: 5 € per GB (valid in Austria and the EU)
- gigabob M: 4 GB (max. 2 GB in the EU) for 5.90 €
- gigabob L: 9 GB (max. 3 GB in the EU) for 9.90 €
Bob applies "roam like at home" in the EU at domestic rates up to a certain defined data limit (see EU cap above).
- Tethering is possible
- APN: bob.at
- Password: pop
- Website in German: https://www.bob.at/
HoT (Hofer Telekom)
Hofer (as the Austrian branches of Aldi discounter stores are called) started its own brand in 2015. It's called HoT (for Hofer Telekom) and uses the network of Magenta (formerly known as T-Mobile) in 2G, 3G and 4G/LTE. It has become the most successful MVNO in the country so far.
Starters can be purchased online to be sent to an Austrian address or at all Hofer supermarkets (Hofer Store Locator) for 1.99 €. Hybrid SIM cards with mini SIM, micro SiM and nano SIM are sold where they can be registered as well.
Top-ups can be done by purchasing "Ladebons" (= vouchers) of 10 € or 20 € at Hofer stores. Your phone number (like 0677....) needs to be entered twice followed by the PIN code of the voucher online here for a recharge. Alternatively, you can use a credit card (Master, Visa, Diners or AmEx) or even a PayPal account to top-up directly online here: click on "mit Kreditkarte, Online Banking, PayPal".
You can get the balance of your account if you send a SMS to 6700 with the word "GUTHABEN" or just type and call *101#, or use Mein HoT smartphone App.
Default data rate
- is a low 0.9c per MB, billing is in 102.4 KB increments (= 0.1 MB). This means 1 GB costs round about 9 €. Hot Flex default rate stays at max. 50 Mbps on LTE.
Data feature packages
They offer three packages with data valid for 30 days with a max speed of 100 Mbit/s:
|Package||AT Data||EU Data||Extras||Price|
|Hot Fix||8 GB||3.7 GB||1000 mins/SMS||9.90 €|
|Hot Fix Mega||15 GB||5.6 GB||1000 mins/SMS||14.90 €|
|HoT Data||5 GB||2.2 GB||5.90 €|
Voice and SMS allowances can be mixed. The EU data share is the limit for roaming without surcharges. All packages must be subscribed to online on your personal account. When the included data of the pack is used up, you will be charged the default data rate of 0.9c/MB or can buy a "refill package" valid for the rest of the running time of the base pack:
- 1 GB: 3.90 €
- 3 GB: 5.90 €
HoT provides data roaming in the EU at domestic rates, but only if you register your SIM card with an Austrian address. For all non-registered SIM cards HoT assumes that the user is not tied to Austria and adds surcharges for EU roaming from the start. Furthermore, HoT applies an EU cap to its package and a strict 4-months limit for permanent roaming at domestic rates. Additionally, when roaming in some countries the service may be limited to 3G instead of 4G/LTE.
For light users their per-MB rate ist still one of the lowest in Europe. To the default domestic rate of 0.9c per MB, a surcharge of 0.72c/MB may be added, making it 1.62c/MB in EU roaming without further restrictions.
- for some devices you must enable data roaming as this MVNO may be recognized as a roaming network. Be careful when enabled in Swiss border area as Swiss roaming is charged at 15.36 € per MB (!!!), better make a manual network selection and lock it on Hot or T-Mobile.
- on some older devices "tele.ring" not HoT or T-Mobile is shown as network ID
- APN: webaut
- Apple iOS users may have to download a profile for tethering from here: http://www.hot.at/config/faqs/HoT_APN_iOS.mobileconfig
- Website in German: http://www.hot.at
Eety was taken over by the Drei (3) network in 2015. It has been relaunched on this nework in 2G/3G and since 2016 in 4G/LTE with up to 50 Mbps DL and 10 Mbps UL is enabled on all plans except Basis. The traffic is routed via the Netherlands on a rather bad IP backbone. This leads to higher pings and to worse speeds to some destinations.
Eety SIM cards are available in many stores and supermarkets in Austria like Lidl (store locator) and Pagro Diskont (store locator) and some other shops (full store locator). It comes as hybrid in all three sizes either for 1.99 € without credit or for 2.99 € with 1 € credit preloaded. In addition they sometimes set up temporary stands in front of MediaMarkt/Saturn stores and sell SIMs for 8 € with 10 € credit preloaded. You can also order starter packs online and pay by credit card, but delivered only to Austrian and German postal adresses without surcharge.
Registration can be done in the store that sell eety by foreign ID documents too. All online options however require an Austrian bank account for verification.
Top-ups are available online at www.onlineaufladen.at/ or by vouchers offline sold for 10€ and 20€ in many supermarkets, kiosks ('Trafiken'), stores and service stations (list). To top-up by voucher type *147*<voucher code># <call>. To check balance type *149#
All starter packs are on the:
- eety Basis plan: base rate of 0.9c per MB in Austria and the EU at max. 7 Mbit/s, no 4G/LTE. Note, that you can't switch back from another plan to this plan again.
This can be changed to these combo or data-only plans for at max. 50 Mbit/s on LTE:
|Top||9.90 €||10 GB||10 GB||1000 mins||500||*151*1125#|
|Connect||14.90 €||16 GB||blocked||800* mins||500||*151*1130#|
|Star||13.90 €||20 GB||blocked||1000 mins||1000||*151*1128#|
|Data||4.90 €||2 GB||1.82 GB||*151*1122#|
|7.90 €||6 GB||2.96 GB||*151*1123#|
|11.90 €||11 GB||4.41 GB||*151*1124#|
- Flat 15: unlimited internet for 15 days in 4G/LTE up to 42/10 Mbit/s for 13.99 €, no EU roaming allowed, activation: *151*1138#
- Flat 30: unlimited internet for 30 days in 4G/LTE up to 21/10 Mbit/s for 19.99 €, no EU roaming allowed, activation: *151*1139#
(*) = these minutes can be used for domestic calls and to 22 countries. Note that the Star, Connect and Flatplans can't be used for roaming outside Austria. Plans are valid for 30 days and will auto-renew if there is enough credit. Speed is up to 50 Mbit/s on LTE. Having used up all volume before, you can add a:
- eety Extra add-on: 5 € for another 1 GB data in Austria, not for internatl. roaming, activation: *151*1116#, valid for 12 months and used after the regular package has been depleted.
Eety applies "roam like at home" in the EU at domestic rates up on some plans only up to a certain limit shown for each plan in the table above. Without limits it's only possible staying for roaming on the Basis plan at 0.9c/MB restricted to 7 Mbit/s on 3G. After 4 months of continous roaming a surcharge of 0.72c/MB may be applied additionally.
In July 2018 they added a promotional plan called Top Promo available with a roaming option. It contains for 9.90 € in 30 days 1000 mins and 500 SMS to Austria and all other EU countries, plus 10 GB data to be used in Austria (at max. 50 Mbit/s in 4G) as well as in the EU (at max. 7 Mbit/s in 3G), activation: *151*1125#.
eety from Hong Kong
In an unusual arrangement, visitors from Hong Kong can purchase eety SIMs from 3 in Hong Kong before departure, but SIMs purchased in Hong Kong cost HK$ 158 (= more than 18 €) or HK$ 198 (= more than 22 €) for two, are preloaded with 3.3 GB data only, are non-reloadable, and have a non-extendable validity period of 30 days from first use. The website says that all EU/EEA countries are covered plus North Cyprus. The latter country is questionable and may be a mistake, as it follows EU/EEA zoning and excludes Switzerland and Turkey too. NOTE: This is now the only Austrian SIM that can be purchased without any form of ID; no ID is collected at point of purchase in Hong Kong, and registration is not required on arrival either.
- Tethering is allowed
- APN: eety.at
- Website in English: http://www.eety.at/?page_id=69&lang=en
S-Budget Mobil is the MVNO of the SPAR supermarket group, one of Austrias biggest retail chains. It uses MVNE tele.ring and operates on the network of Magneta in 2G, 3G and 4G/LTE.
The starter pack is exclusively available in all SPAR, EUROSPAR and INTERSPAR markets (locator) where they register as well and online to be sent to an Austrian address. Be aware that the shipping cost is a hefty 3.90 €. So it's recommended to buy it from a Spar market instead. It's sold at 1.99 € with the "Small" plan pre-configured. SIM cards are hybrid SIMs breakable to all 3 sizes.
Top-ups are with vouchers of 10, 15, 20 and 35 € available in all SPAR outlets. To top-up type *104*<voucher code>#. To check credit, type *102#, to check validty *103#.
Data feature packs
These monthly packs are available:
- Small: 0.9c per MB data up to 7 Mbit/s - this is their default rate plan
- Medium: 1000 mins and SMS, 6 GB dom. data up to 100 Mbit/s: 9.90 €
- Large: 1000 mins and SMS, 10 GB dom. data up to 150 Mbit/s: 13.90 €
Activation is by texting MEDIUM or LARGE to 20771. All overuse is by default rate. Packages auto-renew after 30 days. To stop text 'STOP <pack size>' to 20771. Two add-ons are offered:
- Volume Boost:
- 1 GB extra for 3.90 € - activation: 'Volume1GB' to 20771
- 3 GB extra for 5.90 € - activation: 'Volume3GB' to 20771
- Speed Boost: 150 Mbit/s for 30 days at 2 € - activation: 'Speedboost' to 20771
Aimed at tablets a data-only plan was introduced called S-Budget Connect. To migrate to this plan text CONNECT to 20771.
The only option is a 7 GB package for 30 days at 7.90 € with speeds up to 100 Mbit/s. There is no way to upsize it until the month is over. You will surf on the default rate of 0.9c per MB of the Small plan instead.
EU roaming (Call & Text only, online registration required)
Note that international roaming is blocked on all plans by default. You can use S-Budget Mobil outside Austria only for voice and SMS, if you register your SIM card online the included mins and SMS can be used within the EU (for "Roam Like At Home"). Otherwise a surcharge will be added, but data roaming remains blocked.
- APN: same APN, username and password as tele.ring (see above)
- Website in German: http://www.spar.at/de_AT/index/spar-marken/S-BUDGET/s-budget-mobile.html
Spusu owned by Mass Reponse Service started as a MVNO on the 2G/3G Drei network in 2015. It couldn't be listed as their SIM cards were available online only. In 2016 things changed: 4G/LTE was added and offline sales in some shops began.
Their starter pack (called "Spusu Wertkarte") is available online to be sent to an Austrian address and since 2017 in more than 1000 tobacconists (called Trafiken) countrywide. It's sold at 20 € including the same credit and can be registered.
You can top-up with vouchers of 10, 20, 30 and 50 € sold in these tobacconists, by bank transfer (SEPA-account required), by credit card or Paysafecard online. You will be awarded a free 2 GB bonus for free at the first top-up.
If you don't use it for more than 1 year, 2 € per month will be charged and when the balance is depleted the SIM will be shut off.
Default data rate
They don't sell any packages for voice, text or data, but offer a very cheap default rate:
- 0.4c per MB (that's equal to low 4 € per GB), billing is in 1 kB increments
EU roaming (temporarily roaming surcharges apply)
Austrian regulator RTR has granted a permission for Spusu to temporarily charge roaming surcharges of 0.84c per MB. The only rate for EU roaming is therefore 1.24c per MB (= 12.50 € per GB).
- APN: mass.at
- Website in German: http://www.spusu.at/spusuwertkarte
MediaMarkt Mobil / Saturn Mobil
MediaMarkt Mobil and Saturn Mobil were the new MVNOs of the two electronic market chains MediaMarkt and Saturn with two different brands but an identical offer. They use network of Drei (3) in 2G, 3G and 4G/LTE up to 150 Mbit/s.
Because of the new registration laws in Austria MediaMarkt and Saturn have suspended all new registrations starting from 1/JAN/2019. All existing SIM cards can be used until 31/MAR/2019 and may be migrated to their old Ge org! brand (see below) or any other provider.
- Website in German (Media Markt Mobil): https://mobil.mediamarkt.at/
- Website in German (Saturn Mobil): https://mobil.saturn.at
Ge org! is the "old" MVNO of the two electronic market chains Media Markt and Saturn. In contrast to their new product which uses the Drei network, Ge org! uses the network of A1 (2G, 3G and 4G/LTE up to 50 Mbits) and the portfolio is very similar to yesss! (see above).
Ge org! is still exclusively sold by Media Markt and Saturn but it's future remains unclear since Media Markt and Saturn started the new MVNO brand in cooperation with Drei (see section above). The Internet package is no longer avaible in every Media Markt or Saturn, check availability and if necessary order in advance (see below).
Ge org! SIM cards are sold for 1.99 € as
- Ge org! Telefonieren with 100 units (as mins, SMS or MB) for voice and data
- Ge org! Internet with 1 GB credit
Here you can check the availability of Ge org! Internet using the button "market availability" at respective MediaMarkt or Saturn.
If it is not available in the respective store it can be orderd to any store or Austrian postal adress. It can be payed and registered in the store when collecting it or with PayPal and credit cards.
To top-up you can use vouchers sold at Media Markt and Saturn of 10, 20 or 50 € or by credit card in your online account called Kundencenter.
Ge org! Telefonieren
This is their voice and data line, available in three monthly plans on LTE up to 21 Mbit/s:
- Ge org! basic: Data only in a low pay-as-you-go rate of 0.9c per MB
- Ge org! smart: 1500 mins/SMS, 6 GB (3.7 GB in the EU) : 9.99 €
- Ge org! smart pro: 1500 mins/SMS, 10 GB (5.2 GB in the EU): 13.99 €
- Ge org! dahoam: 1000 mins/SMS, 4 GB in Austria, no international roaming: 8.49 €
To activate or change yout plan use their app or go to your online account. As data add-ons for extra volume the same packs as in Ge org Internet can be added.
Ge org! Internet
This is their data-only SIM with these monthly plans with speeds up to 21 Mbit/s:
- 5 GB (2.3 GB in the EU): 5.99 €
- 10 GB (3.7 GB in the EU): 9.99 €
- unlimited @ max. 50 Mbps: 24.99 € - no international roaming on this plan!
For more data 1 GB can be added for 3.90 € (valid in the EU too).
EU roaming (capped, except Ge org! dahoam plan)
International roaming at domestic rates is capped for each data plan at the volumes given above, on the Ge org! dahoam plan it's disabled.
- APN: webapn.at
- Website in German: http://www.georg.at/
Yooopi! is a MVNO of Alpinacom GmbH using MVNE Yesss! and the network of A1 in 2G, 3G and 4G.
Yooopi! SIMs can be purchased online for free to be sent to an Austrian postal address. Yooopi! starter packs are available in Trafiken (= official tobacco stores), "handy"- and call shops where they can be registered as well.
Top-ups are available at service stations like OMV, Shell, Emi or BP or supermarkets of the Spar group. To top up, type *122*<voucher code>#, check balance by *121#, check package by *123#. Management is possible by app or on your online account called Kontenmanager.
Data feature packs
You can activate all packages by the appropriate Ladebon (top-up voucher) or by SMS to 810820. Default rate is 0.09 € per MB. These options are valid for 30 days:
- All in One Paket: 700 dom. mins, 500 SMS, 15 GB in Austria (3.3 GB roaming in the EU): 14.90 € - activation: 'paket allinone ein'
- 10 GB (EU max. 2.2 GB), 1000 mins or SMS: 9.90 €
- 20 GB (EU max. 3.3 GB), 200 mins, 200 SMS : 14.90 €
- 1 GB in Austria and EU: 4 € - activation: 1119
- 10 GB in Austria (2.2 GB roaming in the EU): 10 € - activation: 1114
- "unlimited" (= FUP: 20 GB at 21 Mbit/s, then throttled to 128 kbps): 24.99 € - activation: 1115, no international roaming on this plan!
- Pluspaket: 3 GB (max. 2.2 in the EU) 500 dom. mins, 150 SMS: 9.90 €
All these packages auto-renew after 30 days, if not stopped by the activation command replacing 'ein" by 'aus'.
EU roaming (capped)
Data in EU roaming is capped according to the quotas mentioned at the plans above.
- APN: webapn.at
- Website in German: http://yooopi.at/
Wowww! is a MVNO of ICC Calling Cards GmbH using MVNE Yesss! and the network of A1 in 2G, 3G and 4G/LTE up to 50Mbit. Their portfolio is very similar to yooopi!
Wowww! SIMs can be purchased online for free to be sent to an Austrian postal address. Wowww! starter packs and topups are available in at service stations like Shell, Jet or Esso, in tobacco stores, electroni markets like EP or Expert or post offices. SIM Card is given out in all 3 sizes.
Their vouchers of 5, 10, 20 or 40 € never expire. Top-ups and SIM management like credit check is done by app or on your online account called Kontomanager. You can also Top-Up by calling 810820 free of charge and following the instructions. When you call first, instructions will be given in german. To switch to other languages, press "2" and you will be redirected to a selection of multible languages, including English.
Data feature packs
Default rate is 0.9 per MB. These packages are offered at max. 21 Mbit/s on LTE for 28 days:
- All in one: 700 dom. mins, 500 SMS, 15 GB: 14.90 €, no internatl. roaming - activation: 2113
- Austria XL: 2000 dom. mins, 200 SMS, 20 GB: 13.90 €, no internatl. roaming - activation: 2112
- Austria L: 1000 dom. mins or SMS, 10 GB: 9.90 €, no internatl. roaming - activation: 2111
- Auslandspaket: 1000 dom. mins or SMS, 6 GB (max. 4.7 GB in the EU): 19 € - activation: 2118
- Auslandspaket: 500 dom. mins or SMS, 3 GB (max. 2.7 GB in the EU): 9.50 € - activation: 2117
- Internet at max 50 Mbit/s on LTE for 28 days:
- 1 GB (in Austria and the EU): 4 € - activation: online or by app
- 15 GB (max. 2.8 GB in the EU): 10 € - activation: 2114
- 'unlimited' (throttled to 128 kbit/s beyond 25 GB, no roaming possible): 19.99 € - activation: 2115
All activations by SMS to 810820. All packages auto-renew. To stop text <code> aus to 810820.
Wowww! applies the strict FUP given out in EU roaming at the domestic rate for some packages, on others roaming is totally disabled.
- APN: webapn.at
- Website in German: http://www.wowww.at/
The UK-based MVNO started in 2013 in the Austrian market. It uses the network of A1 in 2G, 3G and 4G LTE on some bundles.
Lycamobile's prepaid SIM card can be purchased in their own outlets (locator: check 'SIM') or online to be sent to an Austrian postal address for free. They are given out in all three sizes but don't have credit on it and you need to make a top-up. Some shops give the SIM out for free. There should be a little box where you can take them. Other vendors only give them out when buying a product at their shop (often take out restaurants). If they don't give them free, try another location. Be sure to register your SIM there for activation.
Data feature packs
Default rate for data outside of packages is 9c per MB. Better buy these domestic data bundles that are all valid for 30 days in Austria (and for EU roaming up to said specified limit):
|Data bundle||AT data||EU cap||Price||Activation|
|Data S||500 MB||500 MB||2.90 €||*139*30300#|
|Data M||1 GB||1 GB||3.90 €||*139*30500#|
|Data L||3 GB||1.5 GB||4.90 €||*139*301024#|
|Data XL||15 GB||3 GB||9.90 €||*139*303072#|
|Data XXL||50 GB||4.5 GB||14.90 €||*139*305072#|
|Data 3XL||unlimited||6 GB||19.90 €||*139*306072#|
Additionally, these combo packages are sold:
|Combo bundle||AT data||EU cap||dom. Voice||dom. SMS||Price||Activation|
|National XS||1 GB||1 GB||300 mins||300||4.90 €||*139*1100#|
|National S||10 GB||3.75 GB||3000 mins||3000||9.90 €||*139*1200#|
|National M||30 GB||4.5 GB||3000 mins||3000||11.90 €||*139*1500#|
|National L||50 GB||5.75 GB||unlimited||unlimited||14.90 €||*139*3000#|
|National XL||unlimited*||8 GB||unlimited||unlimited||19.90 €||*139*3020#|
(*) = unlimited is governed by a domestic FUP of 100 GB.
All packages auto-renew after one month, if you have enough credit. To stop, call customer service on 322 from your Lycamobile for free.
Lycamobile offers its data bundles for roaming now up to the specified limit or at the default rate of 9c per MB.
- Strictly no tethering as Lycamobile sniffs and blocks tethering connections
- APN: data.lycamobile.at
- Username: lmat (that's small L, not capital i)
- Password: plus
- Website in English: http://www.lycamobile.at/en/
Vectone Mobile is a MVNO and operates on the Magenta network (find details above) in 2G and 3G and 4G LTE only on their Data Pocket Saver packages so far.
Their SIM cards are free of charge and can be ordered online sent to an Austrian postal address or to another country where Vectone operates. In Austria they are sold at certain agencies that display their logo. The SIM will be activated once popped into the phone. Standard/micro and nano SIMs are sold.
Top-up is done online or in selected stores as SIM cards come without pre-loaded credit. For topping up changing high bonuses are granted. Check their website in English for the current promotion. Check credit balance by *102#.
The standard data rate outside of packages is at 0.19 € per MB.
Data feature packs
Their data packs called Data Pocket Savers are valid for 30 days in Austria and EU, and on 4G LTE too:
|5 GB||4.90 €||*3099#|
|15 GB||9.90 €||*3004#|
|50 GB||19.90 €||*3139#|
|100 GB||24.90 €||*3005#|
To activate type code. Packages with be renewed automatically. To stop renewal type *1652#, to check bundle allowance *1601#.
All data bundles include roam at home, but exact implementation remains unclear.
- Tethering is forbidden according to Terms & Conditions; but enforcement of this is unclear.
- Data is not compatible with Blackberrys (below OS10)
- APN: mobile.barablu.com
- Website in English: http://www.vectonemobile.at/en/
Delight Mobile is a MVNO and operates on the Magenta network (find details above) in 2G and 3G and 4G/LTE.
Their SIM cards are free of charge and can be ordered online sent to an Austrian postal address or to another country where Delight operates. In Austria they are sold at certain agencies that display their logo. The SIM will be activated once popped into the phone. Standard/micro and nano SIMs are sold.
Top-up is done online or in selected stores as SIM cards come without pre-loaded credit. Check credit balance by *192#.
Data feature packs
Their data bundles are valid for 30 days and on 4G/LTE too valid only in Austria:
|500 MB||1.90 €||*3115#|
|1 GB||2.50 €||*3106#|
|5 GB||4.90 €||*3107#|
|15 GB||9.90 €||*3108#|
|20 GB||14.90 €||*3132#|
|30 GB||19.90 €||*3148#|
To activate type code. Plans will auto-renew. To stop type *3103#, to check data balance type *3102#.
Data bundles are not given out for roaming. You will be charged 9c per MB in the EU instead. They offer a roaming bundle for the EU/EEA countries:
- 200 mins, SMS or MB data for 30 days: 9.90 €, activation: *3145#
- Tethering is forbidden by their Terms & Conditions; but enforcement of this is unclear
- Data is not compatible with Blackberrys (below OS10)
- APN: mobile.barablu.com
- Website in English: https://www.delightmobile.at/en
M:tel Austria is a MVNO owned by Telekom Serbia operating on the A1 network (find details above) in 2G and 3G and since 2019 in 4G/LTE too.
It offers special plans for the ex-Yugoslav community living in Austria given free roaming in the EU and the Telekom Serbia Group operators in Serbia, Bosnia-Herzegovina and Montenegro.
Their SIM cards are sold in Lidl supermarkets and many different spots (locator- klick on "Wertkarte") where they can be registered. They can also be ordered online to an Austrian postal address. The starter package is available at 1.90 €.
Data feature packs
Default rate outside of packages is 0.9c per MB. They offer these packages for 30 days:
- Hallo M: 5.90 € includes 2 GB data and 500 min or SMS to Austria and Telekom Serbia networks in Serbia, Bosnia-Herzegovina and Montenegro.
- Hallo L: 9.90 € includes 3 GB data and 1000 min or SMS to Austria and Telekom Serbia networks in Serbia, Bosnia-Herzegovina and Montenegro.
Activation is through *100*3*3*1*1#. You can add another 2 GB for 30 days at 5 € and 5 GB at 9.90 €.
EU and Telekom Serbia roaming
For roaming in Telekom Serbia networks in Serbia, Bosnia-Herzegovina and Montenegro all surcharges have been scrapped in 2018 and data comes from packages without surcharges.
For roaming in the EU a flat surcharge of 0.3c per MB is added to the domestic package rates. Outside of packages the default domestic data rate plus surcharge of 0.92c per MB is charged.
- APN: web.mtel.at
- Website in German and Serbian: http://mtel.at/
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