Changes: Bosnia and Herzegovina

Revision as of 13:29, 3 August 2021

National Anthem

Basics

In Bosnia and Herzegovina three different network operators are active:

BH Telecom
m:tel (by Telekom Srpske)
HT Eronet (by HT Mostar)

This offer is supplemented by MVNOs attached to the providers like haloo and Go! free. Generally BH Telecom is market leader with slightly more than 40%, m:tel has a little less than 40% and the remainig 20% are on Eronet. 99% of the population are covered by 2G networks, 95% by 3G networks and 4G has only just begun and already reaches more than 80% in 2021.

Bosnia and Herzegovina’s telecom’s regulator Regulatorna agencija za komunikacije (RAK) has issued 4G licences to the nation’s trio of mobile network operators (MNOs) in April 2019. The concessions are valid for 15 years and oblige the licence holders to begin offering commercial 4G services within one month of the award. The cellcos are also required to ensure the networks covers 90% of the country’s territory within five years of the award.

In 2019/20 4G/LTE started as one of the last countries in Europe on all three networks. The carriers are free to use bands on 800, 900, 1800 and 2100 MHz (B1, B3, B8 or B20). 5G hasn't started yet. Over the years different MVNOs started on all three networks, but only haloo on Eronet network survived.

SIM cards don't require registration in Bosnia and Herzegovina and remain anonymous. You can buy them in many stores, such as post offices, grocery stores, newsstands, service stations, and convenience stores for 4-5 KM. It's also possible to buy SIM cards at Sarajevo International Airport (Međunarodni Aerodrom Sarajevo). You can top up credit in many local stores or online on the pages of the provider.

Be aware that Bosnia and Herzegovina is neither part of the EU, nor of the wider EEA, where since 2017 new international roaming rules have been enforced. So roaming rates using EU/EEA-issued SIM cards are not regulated and can therefore be much higher. Better use a local or regional SIM card than an EU SIM.

Instead, from July 2021 Albania, Bosnia and Herzegovina, Kosovo, North Macedonia, Montenegro and Serbia have become a single roaming area similar to EU rules. From now on you can roam without surcharges in the Western Balkans using a SIM card from these countries, but not in the EU.

BH Telecom

BH Telecom is the leading provider in the country with a 45% share in 2015. 2G is on 900 and 1800 MHz, 3G on 2100 and 900 MHz. First trials with 4G/LTE started in 2014 and the commercial launch was in April 2019. The operator has already covered more than 2/3 of the population.

Ultra

Ultra is the name of their prepaid product. Their Ultra Start Paket is available in their shops (locator) and other outlets like post offices, kiosk and book shops for 5 KM. New customers receive a 1 GB mobile internet traffic bonus (valid for 7 days) and 3 KM credit (valid for 30 days and only for SMS and calls). Different Ultra plans are offered and special tourist plans are sold.

Top-ups are available as electronic voucher from 5 KM or as electronic top-up from 2 KM. Validity depends on top-up amount and is 7-180 days. Check credit with *110#, initial balance for new cards however shows this way: *106*0*1# to check bonus for KM and *106*1*1# to check bonus for MB.

Data feature packages

Default internet is billed with 0.50 KM per MB. These data packages called 'Instant Buy & Surf' for high speeds up to 3.6 MBit/s and can be activated on the usual Ultra cards in these varieties:

Data	Time	Price	Activation
500 MB	24 hours	1 KM	1081*0#
2 GB	2 days	2 KM	1082*0#
1 GB	7 days	3 KM	1083*0#
4 GB	Sat 0am- Sun 12pm	2 KM	1085*0#
2 GB	30 days	10 KM	*110#
7 GB	30 days	15 KM	*110#

To get to know your data balance, type *108*?*1# where ? stands for the size 1-5 according to activation code.

Alternatively, you can also activate a digressive rate by *105*0*6# and deactivate by *105*0*7#:

< 25 MB: 0.50 KM per MB
25 MB - 100 MB: 0.40 KM per MB
100 MB - 250 MB: 0.30 KM per MB
250 MB - 500 MB: 0.20 KM per MB
> 500 MB: 0.10 KM per MB

Data-only SIM

Their data-only SIM card is called Ultra Internet for 10 KM. It doesn't contain voice, only SMS. Ultra Internet has an initial credit of 3 KM for SMS services to mobile and fixed networks of BH Telecom and 5 GB of mobile internet valid for 7 days. To activate, you need to send an empty SMS to 06111080.

For more data, the same packages as shown under data feature packages can be added. This SIM card may not be available anymore.

Roaming

From July 2021 data are valid in all countries of the Western Balkans without surcharges. Nevertheless, they still offer some special roaming packages for these countries which may not be such a good deal anymore. For the Western Balkan countries Albania, Montenegro, Kosovo, North Macedonia and Serbia they have issued two roaming data packages:

Balkan NET 5 days: 300 MB for 5 days: 5 KM, activation: Balkan5
Balkan NET 10 days: 1 GB for 10 days: 10 KM, activation: Balkan10

Activation is by texting the keyword to 0611124. For the EU better buy a SIM card there.

Ultra Tourist

Ultra Tourist is a special SIM card for tourists which is sold in three different varieties:

Ultra Tourist 1: 15 GB and 5 KM for calls and SMS valid for 10 days: 20 KM
Ultra Tourist 2: 30 GB and 10 KM for calls and SMS valid for 30 days: 40 KM
Ultra Tourist Group: 100 GB for 15 days: 100 KM

To check balance on the pack, dial *110#. These add-ons can be added to both packs:

5 GB for 10 days: 15 KM, activation: *105*6*1#
15 GB for 30 days: 35 KM, activation: *105*6*3#
25 GB for 30 days: 50 KM, activation: *105*6*5#

More info

Website partly in English: https://www.bhtelecom.ba
VoIP is allowed
APN: minternet.bhmobile.ba or active.bhmobile.ba

m:tel

m:tel owned by Serbian Telekom Srpske is BH Telecom's biggest rival in the country and the number 2 provider with a 41% share. 2G is on 900 and 1800 MHz, 3G on 2100 and 900 MHz. First trials with 4G/LTE started in 2013, and the commercial launch was in April 2019.

Availability

Frend spoken "friend" used to be the name of their voice & data prepaid product, now renamed to XY Net. Starter are sold at their points of sale in two sizes:

with 4KM or 15 GB for 5 days: 4 KM
with 10 GB for 15 days: 10 KM

Data feature packages

Data is default at 0.88 KM per MB. Be sure that you are in the XY Net tariff line. You can check and change by *100# or through their app. These packages are available for the XY tariff line :

for 1 day: 1 GB (roaming cap: 110 MB): 1 KM
for 7 days: 4 GB (roaming cap: 440 MB): 4 KM
for 30 days: 4 GB (roaming cap: 1.1 GB): 4 KM

These other plans are available for internet;

for 24 hours: 20 GB (roaming cap: 150 MB): 2 KM
for 3 days: 30 GB (roaming cap: 320 MB): 3 KM
unlimited Facebook and Instagram for 10 days: 2 KM

Max speed is 21 Mbps. For overuse, speed will be throttled to 128 kbps. Activation by *100*1#.

Or these combo packs with data are offered for 30 days:

200 MB, 100 on-net mins and 100 SMS : 12 KM
1 GB, 200 on-net mins, 200 SMS and unlimited Viber: 19 KM

Activation is by *100*1# or through their app

Data only SIM

Mobilni internet na dopunu is the name of their prepaid internet SIM.

You need a special DopunaNET starter pack at 10.78 which includes 10 GB data.

Default rate here is 0.15 KM per MB. These packages can be activated valid for 30 days:

500 MB: 5.85 KM
4 GB: 11.70 KM
10 GB: 17.55 KM

Activation is by code *100*5#

Roaming

From July 2021 roaming in the Western Balkans is included. m:tel dosen't roam in Kosovo. Note that it's limited to the caps mentioned above:

Furthermore, these roaming packages are sold:

1 GB for 7 days on all T-Mobile/Telekom networks in Europe and the USA: 5 KM
2 GB for 10 days on all T-Mobile/Telekom networks in Europe and the USA: 10 KM
2 GB for 10 days on all networks in Croatia: 10 KM
2 GB for 10 days on the network of Telekom in Slovenia: 20 KM
2 GB for 10 days on the Turkcell network in Turkey: 10 KM
2 GB for 10 days on all Vodafone networks (Czech Republic, Germany, Greece, Hungary, Ireland, Italy, Portugal, Romania, Spain, Netherlands, Turkey, United Kingdom, Ghana, New Zealand, South Africa and Tanzania): 25 KM

Activation is through *100*2# or app.

More info

APN: mtelfrend
Website: http://www.mtel.ba

HT Eronet

HT Eronet by HT Mostar is the smallest provider with only 14% market share. In 2016 national roaming has ended, leaving HT Eronet clients to rely on their own limited infrastructure; 2G is on 900 MHz, 3G on 2100 MHz, 4G/LTE started in May 2019. Better make a network scan before purchase to make sure that you are covered.

old logo

Availability

Prepaid SIMs are sold in their shops (list) and in kiosks. If data don't work, you may need to text 'GPRS' to 0633807.

Top-up vouchers are sold at kiosks, filling stations, branches. To top-up enter *123*<voucher PIN>#. To check balance, type *101#.

Data feature packages

!hej is the name of their prepaid voice & data SIM card. Default rate is 0.09-0.15 KM per 100 kB.

They offer three different SIM cards:

a regular SIM starter pack for 4 KM
a data-only SIM with Internet2Go and 10 GB for 1 KM
and the Tourist SIM card with the options shown below for 20 KM

When you activate a data package for the first time within a calendar month, they give you double data for the next 12 months as long as you renew your package.

Different tariffs are offered. These data packages can be added to all tariff lines:

Data	Time	Price	Activation
10 GB	24 hours	2 KM	1021#
4 GB	7 days	4 KM	1441#
2 GB	30 days	10 KM	1051#

For more data you can add:

500 MB for 5 days: 2 KM: activation: *106*1#
1 GB for 7 days: 3 KM, activation: *108*1#
4 GB for 7 days: 4 KM, activation: *109*1#
10 GB for 24 hours: 2 KM, activation: *105*1#

For unlimited social media and 10 GB for a month for 10 KM you can activate !hej social unlimited by texting SOCIAL to 0637790. Zero-rating inlcudes Twitter, Instagram, Facebook, Snapchat, YouTube, WhatsApp and Tiktok.

There are these monthly options too:

Data	Voice	Price	Activation
600 MB	80 mins	10 KM	Mini
600 MB	200 mins	15 KM	Zvoni
3 GB	80 mins	15 KM	Gigo
3 GB	200 mins	20 KM	Zuba
7 GB	80 mins	25 KM	Faca

To activate text code to 0637790 and check remaining volume by *111*1*2#. Unused data get transferred to the next month only if you purchase another 30 day package before the current one expires.

For more data you can add:

200 MB for 3 KM, activation: Paketi1
600 MB for 5 KM, activation: Paketi2
3 GB for 10 KM, activation: Paketi3
7 GB for 15 KM, activation: Paketi4

Within the first year from activating your !hej number, you will be rewarded with double the data for the first purchase of each month. This means that if you (for instance) purchase 5 GB on the 1st of June, you will get 10 GB of data valid until the 1st of July. But if you decide to purchase another 5 GB plan, let's say on 25th of June, you will be left over with 5 GB plus what's left from the previous package you've bought, validity being extended to 25th of July.

Data-only SIM

They also sell a prepaid data-only SIM called "!hey internet2GO". Starter packs are available for 10 KM. Default rate is 0.10 KM per MB. These packages can be added:

Internet D: 20 GB for 24 hours - 3 KM, activation: *113*1#
Internet M: 4 GB for 30 days - 10 KM, activation: *115*1#
Internet L: 12 GB for 30 days - 20 KM, activation: *116*1#
Internet XL: 36 GB for 30 days - 50 KM, activation: *117*1#

Check remaining data balance by code *11?*2# where ? stands for the same number in the activation code.

Roaming

From July 2021 roaming in the Western Balkans countries are included without surcharges, but most likely not on the Internet2go plans.

They offer roaming packages for about 40 countries (Albania, Austria, Belgium, Bulgaria, Montenegro, Czech Rep., Denmark, Finland, France, Greece, Hong Kong, Croatia, Ireland, Italy, Israel, South Korea, Canada, China, Luxembourg, Hungary, Netherlands, Germany, Poland, Portugal, Romania, Russia, USA, Saudi Arabia, North Macedonia, Slovakia, Slovenia, Serbia, Spain, Sweden, Switzerland, Turkey, United Kingdom and Ukraine)

100 MB for 1 day: 3 KM, activation: *111*3*1#
250 MB for 5 days: 6 KM, activation: *111*3*2#
1 GB for 30 days: 18 KM, activation: 111*3*3#

Tourist SIM

In 2017 they started with their tourist SIM card. It's a special starter pack available in Eronet shops and other stores for 20 KM. It contains 20 GB data and 30 domestic minutes for 7 days.

Default data is 0.20 KM per MB and you can add these two options:

10 GB for 24 hours: 3 KM
20 GB for 7 days: 20 KM

Activation is by *111# and choose option 1 or 2. It will autorenew if you have enough credit. To stop text Noweeklygb or Nodailygb to 0637790.

More info

APN: gprs.eronet.ba
Website: http://www.hteronet.ba

haloo (on HT Eronet)

Haloo is a MVNO operating on HT Eronet on 2G, 3G and 4G/LTE. Before purchase make a network scan as it's the weakest network in the country right now.

Availablity

Their starter packs are available for 4 KM at kiosks and service stations with the same credit pre-loaded. To check your main account balance, enter 101# and press the call button.

Default data rate is 0.50 KM per MB. To activate data, you need to text 'GPRS' to 064 450 0001 and check APN (below). When you activate a new haloo SIM, you will receive 600 MB per month as a bonus for the next 6 months.

Data featured packages

They have these packs for data:

Data	Time	Price
2 GB	24 hours	1 KM
21 GB	24 hours	2 KM
2 GB	7 days	3 KM
10 GB	7 days	6 KM
4 GB	30 days	8 KM
10 GB	30 days	15 KM

Activation is by *100*3#.

Roaming

Roam like at home is included in Western Balkans states. They offer the same roaming options as HT Eronet above at the same prices, activation: *100*6#.

Tourist SIM

For tourists they offer a haloo Tourist SIM for 20 KM. It includes 20 GB of internet usage, 100 minutes within haloo network, 100 SMS within haloo network and 1 KM on your main account valid for 15 days after activation.

If you have 20 KM on your main account at the moment of expiry, allowances will be reset automatically and a new fee for another 15 days will be charged. If you don’t have enough credit for the tariff charge at the moment of renewal, your Tourist plan will be deactivated and you will be switched to the basic haloo tariff. You can also activate their other options for mobile internet (see above). To check balance, type 100*2#.

More information

Note that some users reported problems using haloo for tethering (mobile WiFi hotspot functionality).
APN: web.haloo.ba
Website: http://www.haloo.ba

@@ Line 1: / Line 1: @@
 [[File:Flag of Bosnia and Herzegovina.svg.png|thumb|292x292px]]
+[[File:Bosnia and Herzegovina's national anthem.mp3|thumb|National Anthem]]
 == '''Basics''' ==
-In Bosnia and Herzegovina three network operators are active:
+In Bosnia and Herzegovina three different network operators are active:
-* '''BH Telecom'''
-* '''m:tel '''
-* '''Eronet'''
-This offer is supplemented by MVNOs attached to the providers like '''happy, haloo '''and''' Go! free. '''The biggest MVNO '''Izimobil''' stopped operations in 2016. The operator has had its MVNO licence withdrawn and was removed from the register of active providers.
+*'''BH Telecom'''
-There is no 4G/LTE yet in this country, but 3G coverage is widely available. The launch of 4G/LTE is expected for 2018. The national regulator has made amendments that existing 2G and 3G frequencies on 900, 1800 and 2100 MHz can be used for 4G/LTE services in the future.
+*'''m:tel '''(by Telekom Srpske)
+*HT '''Eronet '''(by HT Mostar)
+This offer is supplemented by MVNOs attached to the providers like '''haloo '''and''' Go! free.  '''Generally BH Telecom is market leader with slightly more than 40%, m:tel has a little less than 40% and the remainig 20% are on Eronet. 99% of the population are covered by 2G networks, 95% by 3G networks and 4G has only just begun and already reaches more than 80% in 2021.
-<div style="border:4px solid #CD0000; padding:10px; margin-bottom:20px; background: #FF6347;">
-[[File:No roaming.jpg|thumb|143x143px]]Be aware that Bosnia and Herzegovina is '''not '''part of the EU, nor the EEA, where from June 2017 new international roaming rules are enforced. So roaming rates are '''not''' capped or regulated in the country and can be much higher. Better buy a local SIM card instead.
-</div>
-Instead, Bosnia-Herzegovina is part of an own Balkan roaming zone with Montenegro, Serbia and Macedonia where international data roaming is capped at 0.20 € per MB from July 2017.
+Bosnia and Herzegovina’s telecom’s regulator ''Regulatorna agencija za komunikacije (''RAK) has issued 4G licences to the nation’s trio of mobile network operators (MNOs) in April 2019. The concessions are valid for 15 years and oblige the licence holders to begin offering commercial 4G services within one month of the award. The cellcos are also required to ensure the networks covers 90% of the country’s territory within five years of the award.
+In 2019/20 4G/LTE started as one of the last countries in Europe on all three networks. The carriers are free to use bands on 800, 900, 1800 and 2100 MHz (B1, B3, B8 or B20). 5G hasn't started yet. Over the years different MVNOs started on all three networks, but only haloo on Eronet network survived.
+SIM cards don't require registration in Bosnia and Herzegovina and remain anonymous. You can buy them in many stores, such as post offices, grocery stores, newsstands, service stations, and convenience stores for 4-5 KM. It's also possible to buy SIM cards at Sarajevo International Airport (Međunarodni Aerodrom Sarajevo). You can top up credit in many local stores or online on the pages of the provider.
+<br />
+<div style="border:4px solid #CD0000; padding:10px; margin-bottom:20px; background: #fee0a9;">
+Be aware that Bosnia and Herzegovina is '''neither '''part of the EU, nor of the wider EEA, where since 2017 new international roaming rules have been enforced. So roaming rates using EU/EEA-issued SIM cards are '''not''' regulated and can therefore be much higher. Better use a local or regional SIM card than an EU SIM.
+Instead, from July 2021  Albania, Bosnia and Herzegovina, Kosovo, North Macedonia, Montenegro and Serbia have become a single roaming area similar to EU rules. From now on you can roam without surcharges in the Western Balkans using a SIM card from these countries, but not in the EU.
+</div>
 =='''BH Telecom'''==
-[[File:BH_Telecom.jpg|thumb|171x171px]]BH Telecom is the leading provider in the country with a 45% share in 2015. 2G is on 900/1800 MHz, 3G on 2100/900 MHz. First trials with 4G/LTE started in 2014, but no commercial launch yet.
+[[File:BH_Telecom.jpg|thumb|171x171px]]BH Telecom is the leading provider in the country with a 45% share in 2015. 2G is on 900 and 1800 MHz, 3G on 2100 and 900 MHz. First trials with 4G/LTE started in 2014 and the commercial launch was in April 2019. The operator has already covered more than 2/3 of the population.
 ===='''Ultra'''====
-Ultra is the name of their prepaid product. it's available in their shops [https://www.bhtelecom.ba/5778.html (locator]) and other outlets like post offices, kiosk and book shops for 5 KM. Customers receive a 300 MB mobile internet traffic bonus and 3 KM credit for 7 days. Different Ultra plans are offered. If you change to Ultra Surfa by calling 1204, the default rate is decreased.
+Ultra is the name of their prepaid product. Their Ultra Start Paket is available in their shops [https://www.bhtelecom.ba/5778.html (locator]) and other outlets like post offices, kiosk and book shops for 5 KM. New customers receive a 1 GB mobile internet traffic bonus (valid for 7 days) and 3 KM credit (valid for 30 days and only for SMS and calls). Different Ultra plans are offered and special tourist plans are sold.
+Top-ups are available as electronic voucher from 5 KM or as electronic top-up from 2 KM. Validity depends on top-up amount and is 7-180 days. Check credit with *110#, initial balance for new cards however shows this way: *106*0*1#  to check bonus for KM and *106*1*1#  to check bonus for MB.
-Default data on Ultra is 0.80 KM per MB, on Ultra Surfa default rate drops to 0.04-0.10 KM per MB depending on data volume.
 ===='''Data feature packages'''====
-Dafault internet is billed with 0.80 KM per MB. These data packages called 'Buy & Surf' for high speeds up to 3.6 MBit/s and can be booked on the Ultra cards in these denominations:
+Default internet is billed with 0.50 KM per MB. These data packages called 'Instant Buy & Surf' for high speeds up to 3.6 MBit/s and can be activated on the usual Ultra cards in these varieties:
-{| class="article-table" style="width: 400px;" cellspacing="1" cellpadding="1" border="0"
+{| class="article-table"
+!Data
+!Time
+!Price
+!Activation
 |-
+|500 MB
-! scope="col" |Volume
+|24 hours
-! scope="col" |Price
+| 1 KM
-! scope="col" |Time
-! scope="col" |Activation
-|-
-|50 MB
-| rowspan="2" |1 day
-|0.50 KM
 |*108*1*0#
 |-
-|250 MB
+|2 GB
+|2 days
 |2 KM
 |*108*2*0#
 |-
+|1 GB
-| rowspan="2" |500 MB
-|10 days
+|7 days
-|7 KM
+|3 KM
 |*108*3*0#
 |-
-|30 days
+|4 GB
-|10 KM
+|Sat 0am-
+Sun 12pm
-|*108*4*0#
+|2 KM
-|-
-| rowspan="3" |1 GB
-|1 day
-|3 KM
-|*108*7*0
-|-
-|10 days
-|10 KM
 |*108*5*0#
 |-
+|2 GB
 |30 days
-|13 KM
+|10 KM
-|*108*6*0#
+| *110#
 |-
-|3 GB
+|7 GB
 |30 days
-|23 KM
+|15 KM
-|*108*8*0#
+|*110#
 |}
+To get to know your data balance, type *108*?*1# where ? stands for the size 1-5 according to activation code.
+Alternatively, you can also activate a digressive rate by *105*0*6# and deactivate by *105*0*7#:
-To get data balance, type *108*?*1# where ? stands for the size 1-8 according to activation code.
+*< 25 MB: 0.50 KM per MB
-==== '''Tourist SIM''' ====
+*25 MB - 100 MB: 0.40 KM per MB
-In 2016 a new tourist SIM was introduced called Ultra Tourist, with two distinct offers for tourists visiting Bosnia and Herzegovina:
+*100 MB - 250 MB: 0.30 KM per MB
-* Ultra Tourist 1: BAM 20 with 5 GB for mobile internet and BAM 5 for domestic and international calls and SMS valid for 10 days.
+*250 MB - 500 MB: 0.20 KM per MB
-* Ultra Tourist 2: BAM 40 with 15 GB data and BAM 10 for domestic and international calls and SMS valid for 30 days.
+*> 500 MB: 0.10 KM per MB
-==== '''Data-only SIM''' ====
+===='''Data-only SIM'''====
-Their data-only SIM card is called Ultra Internet for 5 KM. It doesn't contain voice, only SMS. Ultra Internet has an initial credit of 3 KM for SMS services to mobile and fixed networks of BH Telecom and 300 MB of mobile internet valid for 7 days. To activate, you need to send an empty SMS to 06111080. For more data, it needs the same packages from above.
+Their data-only SIM card is called Ultra Internet for 10 KM. It doesn't contain voice, only SMS. Ultra Internet has an initial credit of 3 KM for SMS services to mobile and fixed networks of BH Telecom and 5 GB of mobile internet valid for 7 days. To activate, you need to send an empty SMS to 06111080.
+For more data, the same packages as shown under data feature packages can be added. This SIM card may not be available anymore.
-As an ongoing promotion the Ultra Internet 'Special Edition' is available at the promotional price of KM 10 and purchasers will receive 2 GB of mobile internet for 10 days and 3 KM credit for 30 days.
+===='''Roaming'''====
-For more data, the same packages as shown above can be added.
+From July 2021 data are valid in all countries of the Western Balkans without surcharges. Nevertheless, they still offer some special roaming packages for these countries which may not be such a good deal anymore. For the Western Balkan countries Albania, Montenegro, Kosovo, North Macedonia and Serbia they have issued two roaming data packages:
+* Balkan NET 5 days: 300 MB for 5 days: 5 KM, activation: Balkan5
+*Balkan NET 10 days: 1 GB for 10 days: 10 KM, activation: Balkan10
+Activation is by texting the keyword to 0611124. For the EU better buy a SIM card there.
+===='''Ultra Tourist'''====
+Ultra Tourist is a special SIM card for tourists which is sold in three different varieties:
+*Ultra Tourist 1: 15 GB and 5 KM for calls and SMS valid for 10 days: 20 KM
+*Ultra Tourist 2: 30 GB and 10 KM for calls and SMS valid for 30 days: 40 KM
+*Ultra Tourist Group: 100 GB for 15 days: 100 KM
+To check balance on the pack, dial *110#. These add-ons can be added to both packs:
+*5 GB for 10 days: 15 KM, activation: *105*6*1#
+*15 GB for 30 days: 35 KM, activation: *105*6*3#
+*25 GB for 30 days: 50 KM, activation: *105*6*5#
+===='''More info'''====
+*Website partly in English: https://www.bhtelecom.ba
-==== '''More info''' ====
+*VoIP is allowed
-* Website: [https://www.bhtelecom.ba/index_bht.html https://www.bhtelecom.ba/index_bht.htm]
+*APN: minternet.bhmobile.ba or active.bhmobile.ba
-* VoIP is allowed
-* APN: minternet.bhmobile.ba or active.bhmobile.ba
 =='''m:tel'''==
 [[File:Mtel-0.jpg|thumb|232x232px]]
-m:tel is BH Telecom's biggest rival in the country and the number 2 provider with a 41% share. 2G is on 900/1800 MHz, 3G on 2100/900 MHz. First trials with 4G/LTE started in 2013, but no commercial launch yet.
+m:tel owned by Serbian Telekom Srpske is BH Telecom's biggest rival in the country and the number 2 provider with a 41% share. 2G is on 900 and 1800 MHz, 3G on 2100 and 900 MHz. First trials with 4G/LTE started in 2013, and the commercial launch was in April 2019.
-===='''Frend'''====
+===='''Availability'''====
-Frend spoken "friend" is their voice & data prepaid product. Starter Packs cost 4 KM at their [http://www.mtel.ba/selling_network/ points of sale.] including 4 KM credit. Data is default at 0.88 KM per MB. You can add these packages:
+Frend spoken "friend" used to be the name of their voice & data prepaid product, now renamed to XY Net. Starter are sold at their [https://mtel.ba/n150/Korisnicka-zona/Kontakt/Prodajna-mjesta points of sale]  in two sizes:
-* 100 MB for 24 hours: 1.20 KM
-* 500 MB for 24 hours: 2.30 KM
-* 1 GB for 7 days: 3.5 KM
-* 5 GB for 30 days: 11.70 KM
-Max speed is 21 Mbps. For overuse, speed will be throttled to 128 kbps. Activation by *100#.
+*with 4KM or 15 GB for 5 days: 4 KM
-===='''Frend Net'''====
+*with 10 GB for 15 days: 10 KM
-Frend Net is their name of the prepaid SIM for internet. It's sold for 4 KM with 4 KM credit and 200 MB data included. Default rate here is 0.15 KM per MB. Following packages can be booked on Frend Net valid for 30 days:
-*250 MB: 5.85 KM
-*1 GB: 11.70 KM
-*2 GB: 17.55 KM
-Activation is by USSD code *100*5#
-==== '''Tourist offers''' ====
+===='''Data feature packages'''====
+Data is default at 0.88 KM per MB. Be sure that you are in the XY Net tariff line. You can check and change by *100# or through their app. These packages are available for the XY tariff line :
-m:tel has introduced prepaid packages specifically designed for tourists visiting Bosnia and Herzegovina. The '''Tourist Ino Min & Net''' package sold at 25 KM comes with 30 minutes for calls to fixed and mobile networks in Poland, the Czech Rep., Turkey, Serbia, Montenegro, Croatia, Slovenia, Austria, Germany and Russia. The bonus minutes are valid for 7 days from activation and customers also get 1 KM on their account valid for 30 days, as well as 5 GB of mobile internet at the maximum speed (up to 21 Mbps). The package costs BAM 25.
+*for 1 day: 1 GB (roaming cap: 110 MB): 1 KM
-'''Tourist Net''' is a package for data-only valid for 3 days and customers also get 1 KM credit on their account for 30 days for sending SMS and making calls. The price of the data package is 10 KM and he promotional offer is valid until 20 March 2017.
+*for 7 days: 4 GB (roaming cap: 440 MB): 4 KM
+*for 30 days: 4 GB (roaming cap: 1.1 GB): 4 KM
+These other plans are available for internet;
+*for 24 hours: 20 GB (roaming cap: 150 MB): 2 KM
+* for 3 days: 30 GB (roaming cap: 320 MB): 3 KM
+*unlimited Facebook and Instagram for 10 days: 2 KM
+Max speed is 21 Mbps. For overuse, speed will be throttled to 128 kbps. Activation by *100*1#.
+Or these combo packs with data are offered for 30 days:
+* 200 MB, 100 on-net mins and 100 SMS : 12 KM
+*1 GB, 200 on-net mins, 200 SMS and unlimited Viber: 19 KM
+Activation is by *100*1# or through their app
+===='''Data only SIM'''====
+''Mobilni internet na dopunu'' is the name of their prepaid internet SIM.
+You need a special ''DopunaNET'' starter pack at 10.78 which includes 10 GB data.
+Default rate here is 0.15 KM per MB. These packages can be activated valid for 30 days:
+*500 MB: 5.85 KM
+*4 GB: 11.70 KM
+*10 GB: 17.55 KM
+Activation is by code *100*5#
+===='''Roaming'''====
+From July 2021 roaming in the Western Balkans is included. m:tel dosen't roam in Kosovo. Note that it's limited to the caps mentioned above:
+Furthermore, these roaming packages are sold:
+* 1 GB for 7 days on all T-Mobile/Telekom networks in Europe and the USA: 5 KM
+*2 GB for 10 days on all T-Mobile/Telekom networks in Europe and the USA: 10 KM
+*2 GB for 10 days on all networks in Croatia: 10 KM
+*2 GB for 10 days on the network of Telekom in Slovenia: 20 KM
+*2 GB for 10 days on the Turkcell network in Turkey: 10 KM
+*2 GB for 10 days on all Vodafone networks (Czech Republic, Germany, Greece, Hungary, Ireland, Italy, Portugal, Romania, Spain, Netherlands, Turkey, United Kingdom, Ghana, New Zealand, South Africa and Tanzania): 25 KM
+Activation is through *100*2# or app.
 ===='''More info'''====
-* APN: mtelfrend
+*APN: mtelfrend
 * Website: http://www.mtel.ba
 =='''HT Eronet'''==
+[[File:Ht eronet.jpg|thumb|166x166px|new logo]]
-[[File:HT_Eronet.jpg|thumb|208x208px]]HT Eronet by HT Mostar is the smallest provider with only 14% market share. In 2016 national roaming was ended, so HT Eronet clients need to rely on their own limited infrastructure, 2G on 900 MHz, 3G on 2100 MHz.
+HT Eronet by HT Mostar is the smallest provider with only 14% market share. In 2016 national roaming has ended, leaving HT Eronet clients to rely on their own limited infrastructure; 2G is on 900 MHz, 3G on 2100 MHz, 4G/LTE started in May 2019. Better make a network scan before purchase to make sure that you are covered.[[File:HT_Eronet.jpg|thumb|208x208px|old logo]]
+===='''Availability'''====
-Better make a network scan before purchase. Prepaid SIMs are sold in their shops ([http://www.hteronet.ba/podrska-korisnicima/prodajna-mjesta?catId=2 list]). To start data, you may need to text 'GPRS' to 0633807.
+Prepaid SIMs are sold in their shops ([http://www.hteronet.ba/podrska-korisnicima/prodajna-mjesta?catId=2 list]) and in kiosks. If data don't work, you may need to text 'GPRS' to 0633807.
+Top-up vouchers are sold at kiosks, filling stations, branches. To top-up enter *123*<voucher PIN>#. To check balance, type *101#.
-===='''!hej'''====
+===='''Data feature packages'''====
-!hej is the name of their prepaid voice & data SIM card. SIM card costs 9 KM and includes 5 KM of credit and another 4 KM after registration. Default rate is 0.15 KM per 100 kB. Different tariffs are offered. These data packages can be added to ''!hey Zovino'', ''!hey SMSajmo'' and ''!hey Ludito'':
-* 200 MB for 24 hours: 1 KM, activation: *103*1#
-* 1 GB for 24 hours: 1.5 KM, activation: *102*1#
-* 1 GB for 7 days: 3 KM, activation: *104*1#
-* 1 GB for 30 days: 10 KM, activation: *105*1#
-There are two monthy prepaid combined packs with data on the "''!hej Savršena''" (= Hey Perfect) plan. You can activate this tariff by code *102*0# - default rate on ''!hej Savršena'' is 0.09 KM per 100 kB.
+'''!hej''' is the name of their prepaid voice & data SIM card. Default rate is 0.09-0.15 KM per 100 kB.
-*10 KM: 200 MB, 150 domestic texts and 80 domestic mins
+They offer three different SIM cards:
+*a regular SIM starter pack for 4 KM
+*a data-only SIM with Internet2Go and 10 GB for 1 KM
+*and the Tourist SIM card with the options shown below for 20 KM
+When you activate a data package for the first time within a calendar month, they give you double data for the next 12 months as long as you renew your package.
+Different tariffs are offered. These data packages can be added to all tariff lines:
+{| class="article-table"
+!Data
+!Time
+!Price
+!Activation
+|-
+|10 GB
+|24 hours
+|2 KM
+|*102*1#
+|-
+|4 GB
+|7 days
+|4 KM
+|*144*1#
+|-
+| 2 GB
+|30 days
+|10 KM
+| *105*1#
+|}
+For more data you can add:
+*500 MB for 5 days: 2 KM: activation: *106*1#
+* 1 GB for 7 days: 3 KM, activation: *108*1#
+* 4 GB for 7 days: 4 KM, activation: *109*1#
+* 10 GB for 24 hours: 2 KM, activation: *105*1#
+For unlimited social media and 10 GB for a month for 10 KM you can activate !hej social unlimited by texting SOCIAL to 0637790. Zero-rating inlcudes Twitter, Instagram, Facebook, Snapchat, YouTube, WhatsApp and Tiktok.
+There are these monthly options too:
+{| class="article-table"
+!Data
+!Voice
+! Price
+!Activation
+|-
+|600 MB
+|80 mins
+| 10 KM
+|Mini
+|-
+| 600 MB
+| 200 mins
+|15 KM
+|Zvoni
+|-
+|3 GB
+|80 mins
+| 15 KM
+|Gigo
+|-
+|3 GB
+|200 mins
+|20 KM
+|Zuba
+|-
+|7 GB
+|80 mins
+| 25 KM
+| Faca
+|}
+To activate text code to 0637790 and check remaining volume by *111*1*2#. Unused data get transferred to the next month only if you purchase another 30 day package before the current one expires.
+For more data you can add:
+*200 MB for 3 KM, activation: Paketi1
+*600 MB for 5 KM, activation: Paketi2
+* 3 GB for 10 KM, activation: Paketi3
+*7 GB for 15 KM, activation: Paketi4
+Within the first year from activating your !hej number, you will be rewarded with double the data for the first purchase of each month. This means that if you (for instance) purchase 5 GB on the 1st of June, you will get 10 GB of data valid until the 1st of July. But if you decide to purchase another 5 GB plan, let's say on 25th of June, you will be left over with 5 GB plus what's left from the previous package you've bought, validity being extended to 25th of July.
-*20 KM: 500 MB, 300 domestic texts and 200 domestic mins
-*more data can be added:
-**500 MB for 5 days: 2 KM (by *106*1#)
-**1 GB for 7 days: 3 KM (by *107*1#)
 ===='''Data-only SIM'''====
-They also sell a prepaid data-only SIM called "''!hey internet 2GO''". Starter packs are available for 10 KM. Default rate is 0.10 KM per MB. These packages can be added:
+They also sell a prepaid data-only SIM called "''!hey internet2GO''". Starter packs are available for 10 KM. Default rate is 0.10 KM per MB. These packages can be added:
-* Internet D: 1 GB for 24 houts - 3 KM, activation: *113*1#
-* Internet M: 1 GB for 30 days - 10 KM, activation: *115*1#
+*Internet D: 20 GB for 24 hours - 3 KM, activation: *113*1#
-* Internet L: 4 GB for 30 days - 20 KM, activation: *116*1#
+*Internet M: 4 GB for 30 days - 10 KM, activation: *115*1#
+*Internet L: 12 GB for 30 days - 20 KM, activation: *116*1#
+* Internet XL: 36 GB for 30 days - 50 KM, activation: *117*1#
 Check remaining data balance by code *11?*2# where ? stands for the same number in the activation code.
-==== '''Tourist SIM''' ====
+===='''Roaming'''====
+From July 2021 roaming in the Western Balkans countries are included without surcharges, but most likely not on the Internet2go plans.
-In 2017 they started with their tourist SIM card, available in HT Eronet shops and [https://www.hteronet.ba/upload/userfiles/files/!hej-Tourist-prodajna-mjesta.pdf these places] for 20 KM. Note that rates are higher than on local plands. Default data is 0.20 KM per MB and you can add:
-* 1 GB for 24 hours: 3 KM
-* 10 for 7 days: 20 KM
-Activation is by *111#.
+They offer roaming packages for about 40 countries (Albania, Austria, Belgium, Bulgaria, Montenegro, Czech Rep., Denmark, Finland, France, Greece, Hong Kong, Croatia, Ireland, Italy, Israel, South Korea, Canada, China, Luxembourg, Hungary, Netherlands, Germany, Poland, Portugal, Romania, Russia, USA, Saudi Arabia, North Macedonia, Slovakia, Slovenia, Serbia, Spain, Sweden, Switzerland, Turkey, United Kingdom and Ukraine)
-==== '''More info''' ====
-* APN: gprs.eronet.ba
-* Website: [http://www.hteronet.ba/ http://www.hteronet.ba]
+* 100 MB for 1 day: 3 KM, activation: *111*3*1#
-== '''haloo''' ==
+*250 MB for 5 days: 6 KM, activation: *111*3*2#
-[[File:Haloo.png|thumb|142x142px]]
+*1 GB for 30 days: 18 KM, activation: 111*3*3#
-Haloo is a MVNO on HT Eronet. Their starter packs are available for 4 KM (2x SIM cards). Default data rate is 0.50 KM per MB. To activate data, you need to text 'GPRS' to 064 450 0001 and check APN (below).
-==== '''Data featured packages''' ====
+===='''Tourist SIM'''====
+In 2017 they started with their tourist SIM card. It's a special starter pack available in Eronet shops and other stores for 20 KM. It contains 20 GB data and 30 domestic minutes for 7 days.
-They have three packs for data:
-* 1 GB for 1 KM in 24 hours, activation: *115*1#
-* 1 GB for 3 KM in 7 days, activation: *116*1#
-* 2 GB for 8 KM in 30 days, activation: *117*1#
-Check data consumption by code *11?*2# where ? stands for the number in the activation code.
+Default data is 0.20 KM per MB and you can add these two options:
-==== '''More infornation''' ====
-* APN: web.haloo.ba
-* Website: http://www.haloo.ba
+*10 GB for 24 hours: 3 KM
-== '''Go! free''' ==
+* 20 GB for 7 days: 20 KM
-[[File:Go free.png|thumb|103x103px]]
-Go! free is a new MVNO of Logosoft that started in 2015 on the network of m:tel. Their starter packs and top-ups are generally available now.
+Activation is by *111# and choose option 1 or 2. It will autorenew if you have enough credit. To stop text Noweeklygb or Nodailygb to 0637790.
-==== '''Availability''' ====
-Go! starter pack is sold for 4 BAM with the same credit valid for 30 days at all branded sales points. There you can find top-ups for 2, 3, 5, 10 and 20 BAM valid for 10-90 days. The SIM stays valid for 120 days past top-up plus 30 days grace period. To activate your SIM, you need to place a call, send a SMS or dial *777#.
-==== '''Data feature packages''' ====
+===='''More info'''====
-Default data stays at 0.12 BAM per MB, billed in 100 kB increments.
+*APN: gprs.eronet.ba
+*Website: [http://www.hteronet.ba/ http://www.hteronet.ba]
+=='''haloo''' (on HT Eronet) ==
+[[File:Haloo.png|thumb|142x142px]]
+Haloo is a MVNO operating on HT Eronet on 2G, 3G and 4G/LTE. Before purchase make a network scan as it's the weakest network in the country right now.
+===='''Availablity'''====
+Their starter packs are available for 4 KM at kiosks and service stations with the same credit pre-loaded. To check your main account balance, enter 101# and press the call button.
+Default data rate is 0.50 KM per MB. To activate data, you need to text 'GPRS' to 064 450 0001 and check APN (below). When you activate a new haloo SIM, you will receive 600 MB per month as a bonus for the next 6 months.
+===='''Data featured packages'''====
+They have these packs for data:
 {| class="article-table"
-!Package
 !Data
+!Time
-!Validity
 !Price
 |-
-|GO! Net 1GB
+| 2 GB
-|1 GB
 |24 hours
-|1 BAM
+|1 KM
+|-
+| 21 GB
+|24 hours
+|2 KM
 |-
-|GO! Net 2GB
 |2 GB
 |7 days
-|3 BAM
+|3 KM
 |-
+|10 GB
-|GO! Net 3GB
-|3 GB
+| 7 days
+|6 KM
+|-
+|4 GB
 |30 days
-|10 BAM
+|8 KM
+|-
+|10 GB
+|30 days
+|15 KM
 |}
-Choose package by *777#.
+Activation is by *100*3#.
+===='''Roaming'''====
+Roam like at home is included in Western Balkans states. They offer the same roaming options as HT Eronet above at the same prices, activation: *100*6#.
+===='''Tourist SIM'''====
+For tourists they offer a ''haloo'' Tourist SIM for 20 KM. It includes 20 GB of internet usage, 100 minutes within ''haloo'' network, 100 SMS within <em>haloo</em> network and 1 KM on your main account valid for 15 days after activation.
+If you have 20 KM on your main account at the moment of expiry, allowances will be reset automatically and a new fee for another 15 days will be charged. If you don’t have enough credit for the tariff charge at the moment of renewal, your Tourist plan will be deactivated and you will be switched to the basic <em>haloo</em> tariff. You can also activate their other options for mobile internet (see above). To check balance, type 100*2#.
-==== '''More info''' ====
+===='''More information'''====
-Website in English: [http://www.gofree.ba/en http://www.gofree.ba/en.] Note that English website version is not up to date. Better check Bosnian site too with a google translator. APN is still unknown.
+*Note that some users reported problems using haloo for tethering (mobile WiFi hotspot functionality).
+*APN: web.haloo.ba
+* Website: http://www.haloo.ba<br />
 [[Category:Europe]]
-[[Category:3/17]]
+[[Category:7/20]]
+[[Category:Country]]