Changes: Egypt

Revision as of 07:18, 31 August 2021

National Anthem

Balaton

Egypt has the biggest mobile phone market in Africa with 4 network providers:

Vodafone Egypt
Orange (formerly: Mobinil)
Etisalat
WE (by Telecom Egypt)

The three first providers have a similar footprint and 2G and 3G in the populated areas. Orange, once called Mobinil used to be market leader, but lost this position in recent years to Vodafone. Etisalat is the newest arrival, but almost on par in coverage now. So speed and coverage depend heavily on your local position to the closest antenna.

2G is on 900 MHz (and 1800 Mhz on Etisalat only), 3G up to HSPA+ speed on 2100 MHz.

In 2016 landline operator Telecom Egypt became the first operator to acquire a 4G/LTE concession. They've launched in September 2017 offering 2G, 3G and 4G services via Orange Egypt with whom they inked a roaming deal in 2017 for the next years. The other providers also received licenses for 4G/LTE.

For 4G/LTE licences are given out on 700 MHz, 900 MHz, 1800 MHz and 2100 MHz (Bands 1, 3, 8, 28) with 1800 MHz (B 3) as primary band. Some of these bands are used for 2G and 3G too, what has affected the 2G/3G service. After some delays 4G/LTE services have been finally starting on all providers in 2017.

According to OpenSignal report of March 2019 4G/LTE availability is around 60% through all networks with Vodafone topping the list at 67%. Download 4G speed is on average 8-9 Mbit/s with Orange topping at 10 Mbit/s.

For buying a prepaid SIM card, you have to visit one of the shops of the providers, show your passport and give them a local address (like your hotel address).

VoIP block

In 2015 operators confirmed reports that the national regulator NTRA had blocked VoIP services on all mobile networks, although this was denied by the regulator. It's technically prohibited to make international calls from mobile networks under Article 72 of the Telecommunications Law, which forbids the “by-passing [of] international telephone calls by any means whatsoever.”

The blocking of VoIP makes international calls from Egypt very expensive. For now, all mobile operators, but not all landline/ADSL providers block VoIP. That's why there might be still a chance to use it on a WiFi, or elsewhere through a VPN tunnel.

Stamp Tax

The Egyptian Stamp Tax is a tax collected for the Egyptian Tax Authority by the providers. It's set at EGP 6.10 annually and imposed on every subscriber. From 2012 every mobile user has to pay this tax. It's divided by 12 months and EGP 0.51 charged monthly on every local prepaid account too.

Obtaining a SIM card

While the quality of the data services provided are almost always excellent, obtaining and maintaining a SIM with data package can be a daunting task. As with many many things in Egypt, reliable and official information might be hard to come by. It is best to print this page (or save an offline copy), as the information here will be the most accurate you will get. Some tips to limit the frustration:

Ask the representative to switch your account language from Arabic to English so all SMS notifications and voice menus are in English.
If you arrive via CAI airport, buy a SIM at one of the shops in the arrival area. If you exit the baggage claim and look toward the exit, the shops are in the 2 o'clock direction. Ignore all the people who tell you that they have better or cheaper options, or offer to drive you to to a friend for a "good deal".
In Alexandria, visit the city centre mall for official shops. They are friendly and speak good english.
At Marsa Alam airport, Vodafone, Orange and Etisalat all have booths in the luggage collection area. They'll install the SIM and setup the plan. Pay in Euro. Make sure the quoted data allowance is 'real' eg a '20GB' plan could be 13.8GB plus 6.2GB on WhatsApp, Facebook etc. 'Up to 120GB' may actually mean '60GB on WhatsApp, 2GB bonus for the next day and 38GB for remaining data'.
Hurghada airport: Vodafone, Orange and Etisalat all have booths after luggage collection and customs check but before you reach the public area. Pay in Euro. Similar to other airport booths they should do the setup for you but make sure the quoted data allowance is 'real' eg a '20GB' plan could be 13.8GB plus 6.2GB on WhatsApp, Facebook etc.
Searching google maps for "Orange" or "Vodafone" will list dozens of shops, but they are a mixed bag. Some are closed, some are for business customers only, some can't sell SIM cards. If you have time to kill, they might be an option. If you need the SIM card, stick to airports and malls.
Data volume is relatively cheap in Egypt. If you think you might need some data, go for the bigger packages right away. While topping up is always possible, activating a new data package might not. Arab only text messages, hard to navigate menus and outdated websites can make booking a follow up package a challenge.
If you can't buy the SIM card at an airport or mall (i.e. when you are inside a tourist resort in Hurghada), the small souvenir shops can help you out. They do not have access to the procurement system, so they sell used SIMs or SIMs registered to someone else. The upside: The SIM will not be linked to your name, so if you somehow manage to get on the radar of the authorities while browsing, the won't kick your door.
Besides that, dealing with the small souvenir shops puts you in a disadvantage. While you phone is stripped of it's old SIM and out of your hands, you are not really in a good bargaining position. Check what package you get, check the charged amount, trust this page. Stand your ground when he tells you your options are "only for residents", "no longer available", or he has a better deal. Be prepared for additional sales pitches, and the whole process to be made confusing by them. Be friendly and state the facts.

These obstacles should not deter you from obtaining a SIM card. They are examples of what you might encounter. Your experience might be different. Access to mobile internet is a must have in Egypt, as it is your most reliable source of information.

Vodafone Egypt

Vodafone Egypt, half owned by Telecom Egypt, has become the biggest provider in Egypt with a 44% share of the market. It overtook Mobinil (now branded Orange) in 2011 and offers a good coverage at pretty high rates. For 4G/LTE Vodafone started in 2017 on 1800 MHz (B3) in major towns and resorts.

Voice and data plan

Vodafone in Egypt has a broad variety of different voice prepaid SIM cards called el-kart with various start-up prices, validities and voice and text rates. They are called Worry free, 14 Piasters, Maret 10 pt and per Second. Sales price is LE 20-25 with some credits. Not all brands may be on offer in every store (locator). No data is included in any starter pack, so for data it doesn't matter which plan to choose. A Stamp Tax of LE 0.51 per month applies to every plan.

You can top-up by scratch cards sold in 7,000 outlets throughout the country. Using a credit card online on your profile. Many expats find that it's easiest to top-up at a Vodafone shop directly.

Important: around 30% taxes and fees will be subtracted at the time you top up by any means (voucher, online or in-store).

Data-only SIM

Vodafone offers data-only SIMs too. They can theoretically be added by the same packages below. Be aware that it's almost impossible to book another data package once your original package is consumed. You can't login to the web portal, as this requires a call, and you can't call from a data-only SIM. The USSD codes don't work for data only SIM, and hotline and website are not really helpful. In official Vodafone stores, a new data package can be activated, but finding one can be a daunting task. If you need a lot of data volume, it might be the best option to buy the biggest package right away at the airport or choose a voice and data plan instead.

Data feature packs

Default rate outside of bundles is LE 0.25 per MB on most local SIM cards. Vodafone offers the following monthly data packages as add-ons to all of their prepaid lines:

Price	Data	Time	Activation
LE 0.75	10 MB	1 hour	200001#
LE 1.50	30 MB	3 hours	200003#
LE 2.50	60 MB	6 hours	200006#
LE 2	50 MB	7 days	200072#
LE 3	100 MB		200073#
LE 7	350 MB		200077#
LE 5	150 MB	28 days	20005#
LE 10	500 MB		200010#
LE 20	1.1 GB		200020#
LE 30	1.8 GB		200030#
LE 40	2.5 GB		200040#
LE 60	4 GB		200060#
LE 80	6 GB		200080#
LE 100	8 GB		2000100#
LE 150	12 GB		2000150#
LE 250	20 GB		2000250#
LE 400	40 GB		2000400#

Activation is online or by calling *2000#. After consuming the bundle quota, your internet access will be blocked. To add more data on monthly bunfles, you can choose between the different add-ons or paying the default rate.

LE 5: 150 MB, activation: *2000*105#
LE 20: 500 MB, activation: *2000*1020#
LE 10: no cut-off, but throttled to 32 kbps

For activation dial *2000# or logon your account.

Tourist SIM

Vodafone has started its Holiday Line directed at tourists visiting the country. It's sold at the airport and in every Vodafone shop in Egypt. Only foreign visitors can buy this plan and the SIM is working as long as the Visa is valid. Two starters are offered:

8 GB, 200 local mins, 20 international mins: LE 200
30 GB, 200 local mins, 30 international mins: LE 500

Validity of both packs is for 30 days and packages can be extended by regular packs (see above). Tethering is allowed. Although it is sold as 4G, you never get 4G coverage, not even in the centre of Cairo, mostly is 3G/H+.

More information

APN: internet.vodafone.net
Password and Username: internet

Vodafone Egypt website in English: http://www.vodafone.com.eg/vodafoneportalWeb/en/myWorld_mainPage
Ana Vodafone is a good app with full English language support. Apple or Android with no geo-block. Most, if not all, your account status, balance and options are available via the app. https://web.vodafone.com.eg/en/ana-vodafone

Orange (formerly: Mobinil)

Orange used to be the biggest mobile provider in Egypt back in the days when it was still called Mobinil. In 2016 they were rebranded to the Orange label. They compete with Vodafone and Etisalat and are at no.2 position with 33% of customers They offer a good coverage in the country and 4G/LTE has started in 2017 on 1800 MHz (B3) in major towns and resorts.

Availability

Their prepaid card is sold in their stores (Store locator) for up to EGP 30. If you don't top-up within a month, your SIM will be terminated and you lose your credit. They have different prepaid lines: "per second" is without a base rate, 'Netwawy' has 50 MB per day included for EGP 1.50 or 400 MB per week for EGP 7. A Stamp Tax of LE 0.51 per month applies to every plan.

Data feature packs

All customers are on “Pay as you consume” by default. You will be granted 12 MB for LE 1.5/ day; after which you will be charged around LE 0.50-0.25 per MB depending on plan. These Packages are available:

Package	Time	Data	Price
Online 1	24 hrs	25 MB	LE 1
Online 7.5	30 days	200 MB	LE 7.50
Online 15		600 MB	LE 15
Online 30		1.5 GB	LE 30
Online 45		2.5 GB	LE 45
Online 60		3.5 GB	LE 60
Onlime 75		5 GB	LE 75
Online 100		8 GB	LE 100
Online 150		12 GB	LE 150
Online 250		20 GB	LE 250
Online 400		40 GB	LE 400
Online 150	1 year	500 MB/mo.	LE 150

You can activate through your Orange account online or from your phone: dial #100#, select "Internet & BlackBerry", select "Internet Packages", select "subscribe", select the Internet package that suits you best . You will receive a notification SMS to confirm your subscription to your preferred package. Or by calling 110 customer service. All packages automatically renew.

After finishing the inclusive data of your package, you can choose what happens next:

renew your package with the same price and same data volume

purchase a package extension (each add-ons only available for original pack sizes equal or above).
continue on the pay as you consume charging EGP 0.25-0.50/MB .

You can unsubscribe from any online package by following the same subscription steps, choose "unsubscribe" instead of "subscribe". You can change between different packages at any time by unsubscribing from the current package and subscribing to the new preferred package and the new package will be added instantly. Orange WiFi is available at these locations: list.

For an extra EGP 10 you can transform a current internet package to "unlimited". After you finish your package inclusive volume, you will still get data at a reduced speed of 64 kbps without extra cost. Activation is made online.

Social Media packages

For social media users Orange has introduced special social media focussed packages called GO:

Data	soc. Media	Time	Price
50 MB	100 MB	24 hours	LE 2
250 MB	500 MB	30 days	LE 10
750 MB	750 MB		LE 20
1.25 GB	1 GB		LE 30
3 GB	1 GB		LE 50
8 GB	2 GB		LE 100

Social networks include Facebook, WhatsApp, Instagram, Twitter and Snapchat. The monthly packages are auto-renewed, the daily is not. Unused data will be carried over to be used in the next month in case the Go package is renewed on time. Overuse fees are LE 1 per 50 MB. To activate dial #100#.

Tourist SIM

In 2018 Orange started its Holiday Line directed at tourists visiting the country. It's sold at the airport and in every Orange shop in Egypt. Only foreign visitors can buy this plan. Two starters are offered:

5 GB, 200 local mins, 20 international mins: LE 200
30 GB, 200 local mins, 30 international mins: LE 500

Validity of both packs is for 30 days and packages can be extended by regular packs (see above). Tethering is allowed.

These package do not include include SMS/text (not sure about other packages). One local SMS is 20 pt (piasters, 0.20 LE/EGP) as per customer support, although official website says it's 19 pt. As of August 8, 2021, you can send up to 5 free SMS to local numbers from the Orange's My Account attached to your Orange number.

More information

APN: mobinilweb

Website in English: https://www.orange.eg/en/
My Account in English and support chat in English (the initial password will be sent to you via SMS): https://www.orange.eg/en/myaccount/login
Dial #136# (not *136#) to get information about your internet packages.
Call 400 for a voice menu for all prepaid services. Then press #, and after the voice reads a specific option, press its number, not earlier.
- As of August 9, 2021, you can switch from Arabic to English inside the following menu: 5 (other services) followed by 2 (settings) followed by 2 (change language). Remember that you have to enter a digit only after the specific option has been read, which can be confusing if the menu is in Arabic. It may be easier to ask the support chat in English (see above).

Etisalat

Etisalat is the smallest of the three providers with a market share of 22%. It gives good coverage in some places, but has gaps and slow speeds in others. They combine their own hotspots in their products. You can call *233 for the nearest hotspots. Etisalat is said to have the lowest coverage, but are the only provider that publish+es a 2G/3G coverage map. 4G/LTE was launched in 2017 on 1800 MHz (B3) in major towns and resorts.

Ahlan

Etisalat has a variety of prepaid cards and start-up packages. The starter pack is for LE 20 with LE 10 credit preloaded in their stores (store locator). Their prepaid tariff lines are called Ahlan that come in different varieties. They are sold in their stores (locator) together with recharge cards. A Stamp Tax of LE 0.51 per month applies to every plan.

Data feature packages

The default data rate is at LE 0.50 per MB on all of their prepaid products. These monthly packs for 28 days can be activated:

Package	Data	Soc. Media	Price	Activation
Connect 10	350 MB	350 MB	LE 10	2210*2#
Connect 20	750 MB	750 MB	LE 20	2220"2#
Connect 35	1.5 GB	1.5 GB	LE 35	2235*2#
Connect 65	3.25 GB	3.25 GB	LE 65	2265*2#
Connect 130	10 GB		LE 60	22130*3#
Connect 200	16 GB		LE 100	22200*3#
Connect 300	25 GB		LE 300	22300*3#

Social media is all consumption Through Facebook, Twitter, Instagram, Snapchat and WhatApp. Overuse is charged with LE 0.15 per MB. To subscribe call *22# for free. All packages auto-renew, if there is enough credit. To unsubscribe type *566#. For overuse you can buy the same package again or an add-on for the same price or surf at the default rate.

For social media they sell a Super Social Unlimited package at LE 15 with 1 GB for Facebook, Twitter, WhatsApp, Snapchat & Instagram and 100 MB for other websites. Activation by *566*15#.

Data-only plan

Their data-only plan is called Mongez Prepaid and for tablets, routers and modems. The following bundles are available:

Price	Data	WiFi	Time	Activation
LE 30	1.5 GB	0.5 GB	1 month	131
LE 45	2,5 GB	0.5 GB	1 month	753
LE 60	3.5 GB	1.5 GB	3 months	132
LE 100	8 GB	4 GB	3 months	133
LE 150	14 GB	4 GB	3 months	134
LE 250	25 GB	7 GB	3 months	137
LE 400	45 GB	7 GB	3 months	754

Activation is by *130# or texting '1' to the number in the table. WiFi volume applies only to Etisalat hotspots. Dial *223# to find the nearest hotspot. Bundles will renew automatically in case of sufficient balance. To inquire about your usage and renewal date send an empty SMS to 555 or dial *130# for free. In case of full bundle consumption; you will have the choice to renew your bundle, purchase an extra add-on or be charged per LE 0.25 per MB.

Tourist SIM

Etisalat has also released a SIM aimed at visiting tourists called Hi Traveler! It's only sold to foreigners and valid for a max. of 90 days. Their plans are for 30 days and can be renewed up to three times:

Traveler 175: 5 GB, 500 local mins, 10 internatl. mins, 500 local SMS- LE 175
Traveler 350: 10 GB, 1500 local mins, 25 internatl. mins, 1000 local SMS - LE 350
Traveler 525: 20 GB, 3500 local mins, 50 internatl. mins, 2000 local SMS - LE 525

More information

APN: etisalat

Website in English: http://www.etisalat.eg

WE by Telecom Egypt

Telecom Egypt is the state-owned landline monopolist with more than 6 million customers. In 2016 it acquired a LTE license and the network has been started in autumn 2017. They provide 4G/LTE at first "experiminentally" on Bands 1 and 8 (900, 2100 MHz). 2G and 3G coverage is done through roaming agreements with Orange and Etisalat. The country’s long-awaited 4th mobile network is branded as WE.

Availability

The prepaid cards for the 4th mobile network have been available for distribution since 2017. The high-speed 4G service is set to be officially activated for all 4 mobile services by the National Telecommunications Regulatory Authority within weeks.

Data feature packages

Data	Time	Price	Activation
50 MB	1 days	LE 1	99901#
1 GB	30 days	LE 10	99910#
2.5 GB	30 days	LE 20	99920#
6 GB	30 days	LE 40	99940#
18 GB	30 days	LE 100	999100#
40 GB	30 days	LE 200	999200#

Customers will also be able to buy bundles with interchangeable domestic minutes, SMS and MB. LE 20 buys 1,600 units and LE 40 4,000 units while one unit is either one minute, SMS or MB.

More information

APN: internet.te.eg
Website: http://www.te.eg/wps/portal/te/Personal

Facebook: https://www.facebook.com/telecomgypt015

@@ Line 1: / Line 1: @@
 [[File:Eg.png|thumb|220x220px]]
+[[File:Bilady, Bilady, Bilady.mp3|thumb|National Anthem]]
-=='''Basics'''==
-Egypt is the biggest mobile phone market in Africa and has 4 network providers:
+=='''Balaton'''==
+Egypt has the biggest mobile phone market in Africa with 4 network providers:
 * '''Vodafone '''Egypt
-* '''Orange''' (formerly: '''Mobinil''')
+* '''Orange''' (formerly: Mobinil)
 * '''Etisalat'''
 * '''WE''' (by Telecom Egypt)
@@ Line 10: / Line 12: @@
 In 2016 landline operator '''Telecom Egypt''' became the first operator to acquire a 4G/LTE concession. They've launched in September 2017 offering 2G, 3G and 4G services via Orange Egypt with whom they inked a roaming deal in 2017 for the next years. The other providers also received licenses for 4G/LTE.
-For 4G/LTE licences are given out on the rather unusual 900 MHz (B8) and 2100 MHz (B1) bands. These same bands are used for 2G and 3G too, what has affected the 2G/3G service. After some delays 4G/LTE services are finally starting on all providers in autumn 2017.
+For 4G/LTE licences are given out on 700 MHz, 900 MHz, 1800 MHz and 2100 MHz (Bands 1, 3, 8, 28) with 1800 MHz (B 3) as primary band. Some of these bands are used for 2G and 3G too, what has affected the 2G/3G service. After some delays 4G/LTE services have been finally starting on all providers in 2017.
+According to OpenSignal report of March 2019 4G/LTE availability is around 60% through all networks with Vodafone topping the list at 67%. Download 4G speed is on average 8-9 Mbit/s with Orange topping at 10 Mbit/s.
 For buying a prepaid SIM card, you have to visit one of the shops of the providers, show your passport and give them a local address (like your hotel address).
 ==== '''VoIP block''' ====
-In 2015 operators confirmed reports that the national regulator NTRA had blocked VoIP services on all mobile networks, although this was denied by the regulator. It's technically prohibited to make international calls from mobile networks under Article 72 of the Telecommunications Law, which forbids the “by-passing [of] international telephone calls by any means whatsoever.”
+In 2015 operators confirmed reports that the national regulator NTRA had blocked VoIP services on all mobile networks, although this was denied by the regulator. It's technically prohibited to make international calls from mobile networks under Article 72 of the Telecommunications Law, which forbids the “''by-passing [of] international telephone calls by any means whatsoever.''”
 The blocking of VoIP makes international calls from Egypt very expensive. For now, all mobile operators, but not all landline/ADSL providers block VoIP. That's why there might be still a chance to use it on a WiFi, or elsewhere through a VPN tunnel.
@@ Line 21: / Line 25: @@
 ==== '''Stamp Tax''' ====
 The Egyptian Stamp Tax is a tax collected for the Egyptian Tax Authority by the providers. It's set at EGP 6.10 annually and imposed on every subscriber. From 2012 every mobile user has to pay this tax. It's divided by 12 months and EGP 0.51 charged monthly on every local prepaid account too.
+==== '''Obtaining a SIM card''' ====
+While the quality of the data services provided are almost always excellent, obtaining and maintaining a SIM with data package can be a daunting task. As with many many things in Egypt, reliable and official information might be hard to come by. It is best to print this page (or save an offline copy), as the information here will be the most accurate you will get. Some tips to limit the frustration:
+* Ask the representative to switch your account language from Arabic to English so all SMS notifications and voice menus are in English.
+*If you arrive via CAI airport, buy a SIM at one of the shops in the arrival area. If you exit the baggage claim and look toward the exit, the shops are in the 2 o'clock direction. Ignore all the people who tell you that they have better or cheaper options, or offer to drive you to to a friend for a "good deal".
+* In Alexandria, visit the city centre mall for official shops. They are friendly and speak good english.
+* At Marsa Alam airport, Vodafone, Orange and Etisalat all have booths in the luggage collection area. They'll install the SIM and setup the plan.  Pay in Euro.  Make sure the quoted data allowance is 'real' eg a '20GB' plan could be 13.8GB plus 6.2GB on WhatsApp, Facebook etc. 'Up to 120GB' may actually mean '60GB on WhatsApp, 2GB bonus for the next day and 38GB for remaining data'.
+* Hurghada airport: Vodafone, Orange and Etisalat all have booths after luggage collection and customs check but before you reach the public area. Pay in Euro. Similar to other airport booths they should do the setup for you but make sure the quoted data allowance is 'real' eg a '20GB' plan could be 13.8GB plus 6.2GB on WhatsApp, Facebook etc.
+* Searching google maps for "Orange" or "Vodafone" will list dozens of shops, but they are a mixed bag. Some are closed, some are for business customers only, some can't sell SIM cards. If you have time to kill, they might be an option. If you '''need''' the SIM card, stick to airports and malls.
+* Data volume is relatively cheap in Egypt. If you think you might need some data, go for the bigger packages right away. While topping up is always possible, activating a new data package might not. Arab only text messages, hard to navigate menus and outdated websites can make booking a follow up package a challenge.
+* If you can't buy the SIM card at an airport or mall (i.e. when you are inside a tourist resort in Hurghada), the small souvenir shops can help you out. They do not have access to the procurement system, so they sell used SIMs or SIMs registered to someone else. The upside: The SIM will not be linked to your name, so if you somehow manage to get on the radar of the authorities while browsing, the won't kick your door.
+* Besides that, dealing with the small souvenir shops puts you in a disadvantage. While you phone is stripped of it's old SIM and out of your hands, you are not really in a good bargaining position. Check what package you get, check the charged amount, trust this page. Stand your ground when he tells you your options are "only for residents", "no longer available", or he has a better deal. Be prepared for additional sales pitches, and the whole process to be made confusing by them. Be friendly and state the facts.
+These obstacles should not deter you from obtaining a SIM card. They are examples of what you '''might''' encounter. Your experience might be different. Access to mobile internet is a must have in Egypt, as it is your most reliable source of information.
 == '''Vodafone '''Egypt ==
-[[File:Vodafone.svg|thumb]]Vodafone Egypt, half owned by Telecom Egypt, has become the biggest provider in Egypt with a 44% share of the market. It overtook Mobinil (now branded Orange) in 2011 and offers a good coverage at pretty high rates. For 4G/LTE Vodafone only acquired spectrum on the rather unusual 2100 MHz frequency and started in September 2017.
+[[File:Vodafone.svg|thumb]]Vodafone Egypt, half owned by Telecom Egypt, has become the biggest provider in Egypt with a 44% share of the market. It overtook Mobinil (now branded Orange) in 2011 and offers a good coverage at pretty high rates. For 4G/LTE Vodafone started in 2017 on 1800 MHz (B3) in major towns and resorts.
 ===='''Voice and data plan'''====
-Vodafone in Egypt has a broad variety of different voice prepaid SIM cards called ''el-kart'' with various start-up prices, validities and voice and text rates. They are called ''Worry free, 14 Piasters, Maret 10 pt ''and ''per Second. ''Sales price is LE 20-25 with some credits. Not all brands may be on offer in every store ([http://www.vodafone.com.eg/vodafoneportalWeb/en/P609278041288855462173 locator]). No data is included in any starter pack, so for data it doesn't matter which plan to choose. A Stamp Tax of LE 0.51 per month applies to every plan
+Vodafone in Egypt has a broad variety of different voice prepaid SIM cards called ''el-kart'' with various start-up prices, validities and voice and text rates. They are called ''Worry free, 14 Piasters, Maret 10 pt ''and ''per Second. ''Sales price is LE 20-25 with some credits. Not all brands may be on offer in every store ([http://www.vodafone.com.eg/vodafoneportalWeb/en/P609278041288855462173 locator]). No data is included in any starter pack, so for data it doesn't matter which plan to choose. A Stamp Tax of LE 0.51 per month applies to every plan.
-You can top-up by scratch cards sold in 7,000 outlets throughout the country or using a credit card online on your [https://www.vodafone.com.eg/vodafoneportalWeb/en/myvodafone_login profile].
+You can top-up by scratch cards sold in 7,000 outlets throughout the country. Using a credit card online on your [https://www.vodafone.com.eg/vodafoneportalWeb/en/myvodafone_login profile].  Many expats find that it's easiest to top-up at a Vodafone shop directly.
+'''Important:''' around 30% taxes and fees will be subtracted at the time you top up by any means (voucher, online or in-store).
-==== '''Tourist SIM''' ====
-Tourists may prefer their "Holiday SIM" which is sold for fixed LE 20 including LE 5 credit pre-loaded in their stores. They have a validity of 40 days. Top-ups don't prolong this, you have to buy a pricey validity extension. Data is by default at LE 1 per MB on the tourist SIM. You can add the same packages as below. This plan is only recommended when you buy packages and stay for less than 40 days.
+===='''Data-only SIM'''====
+Vodafone offers data-only SIMs too. They can theoretically be added by the same packages below. Be aware that it's almost impossible to book another data package once your original package is consumed. You can't login to the web portal, as this requires a call, and you can't call from a data-only SIM. The USSD codes don't work for data only SIM, and hotline and website are not really helpful. In official Vodafone stores, a new data package can be activated, but finding one can be a daunting task. If you need a lot of data volume, it might be the best option to buy the biggest package right away at the airport or choose a voice and data plan instead.
 ===='''Data feature packs'''====
@@ Line 38: / Line 58: @@
 |-
 ! scope="col" style="text-align: center;" |Price
-! scope="col" style="text-align: center;" |Data Volume
+! scope="col" style="text-align: center;" |Data
 ! scope="col" style="text-align: center;" |Time
 ! scope="col" style="text-align: center;" |Activation
@@ Line 72: / Line 92: @@
 | style="text-align: center;" |LE 5
 | style="text-align: center;" |150 MB
-| rowspan="7" style="text-align: center;" |30 days
+| rowspan="11" style="text-align: center;" |28 days
 | style="text-align: center;" |*2000*5#
 |-
 | style="text-align: center;" |LE 10
-| style="text-align: center;" |400 MB
+| style="text-align: center;" |500 MB
 | style="text-align: center;" |*2000*10#
 |-
-| style="text-align: center;" |LE 25
+| style="text-align: center;" |LE 20
-| style="text-align: center;" |1.25 GB
+| style="text-align: center;" |1.1 GB
-| style="text-align: center;" |*2000*25#
+| style="text-align: center;" |*2000*20#
+|-
+| style="text-align: center;" |LE 30
+| style="text-align: center;" |1.8 GB
+| style="text-align: center;" |*2000*30#
+|-
+| style="text-align: center;" |LE 40
+| style="text-align: center;" |2.5 GB
+| style="text-align: center;" |*2000*40#
 |-
 | style="text-align: center;" |LE 60
-| style="text-align: center;" |3.5 GB
+| style="text-align: center;" |4 GB
 | style="text-align: center;" |*2000*60#
+|-
+| style="text-align: center;" |LE 80
+| style="text-align: center;" |6 GB
+| style="text-align: center;" |*2000*80#
 |-
 | style="text-align: center;" |LE 100
-| style="text-align: center;" |7 GB
+| style="text-align: center;" |8 GB
 | style="text-align: center;" |*2000*100#
 |-
@@ Line 97: / Line 129: @@
 | style="text-align: center;" |LE 250
 | style="text-align: center;" |20 GB
-| style="text-align: center;" |*2000*200#
+| style="text-align: center;" |*2000*250#
+|-
+| style="text-align: center;" |LE 400
+| style="text-align: center;" |40 GB
+| style="text-align: center;" |*2000*400#
 |}
 Activation is online or by calling *2000#. After consuming the bundle quota, your internet access will be blocked. To add more data on monthly bunfles, you can choose between the different add-ons or paying the default rate.
 * LE 5: 150 MB, activation: *2000*105#
-* LE 20: 1 GB, activation: *2000*1020#
+* LE 20: 500 MB, activation: *2000*1020#
 * LE 10: no cut-off, but throttled to 32 kbps
 For activation dial *2000# or logon your account.
+'''Tourist SIM'''
+Vodafone has started its Holiday Line directed at tourists visiting the country. It's sold at the airport and in every Vodafone shop in Egypt. Only foreign visitors can buy this plan and the SIM is working as long as the Visa is valid. Two starters are offered:
+* 8 GB, 200 local mins, 20 international mins: LE 200
+* 30 GB, 200 local mins, 30 international mins: LE 500
+Validity of both packs is for 30 days and packages can be extended by regular packs (see above). Tethering is allowed. Although it is sold as 4G, you never get 4G coverage, not even in the centre of Cairo, mostly is 3G/H+.
 ==== '''More information''' ====
@@ Line 110: / Line 153: @@
 * Vodafone Egypt website in English: http://www.vodafone.com.eg/vodafoneportalWeb/en/myWorld_mainPage
+* Ana Vodafone is a good app with full English language support. Apple or Android with no geo-block. Most, if not all, your account status, balance and options are available via the app.  https://web.vodafone.com.eg/en/ana-vodafone
 == '''Orange '''(formerly: Mobinil) ==
 [[File:Orange-0.png|thumb|142x142px]]
-Orange used to be the biggest mobile provider in Egypt when it was called Mobinil. In 2016 they were rebranded to the Orange label. All stores and products are now called Orange. They compete with Vodafone, but are at no.2 position with 33% of customers and a good coverage in the country. 4G/LTE has started in September 2017 on 900 and 2100 MHz and is already marketed.
+Orange used to be the biggest mobile provider in Egypt back in the days when it was still called Mobinil. In 2016 they were rebranded to the Orange label. They compete with Vodafone and Etisalat and are at no.2 position with 33% of customers They offer a good coverage in the country and 4G/LTE has started in 2017 on 1800 MHz (B3) in major towns and resorts.
 ==== '''Availability''' ====
 Their prepaid card is sold in their stores ([https://www.orange.eg/en/find-store Store locator]) for up to EGP 30. If you don't top-up within a month, your SIM will be terminated and you lose your credit. They have different prepaid lines: "''per second''" is without a base rate, 'Netwawy' has 50 MB per day included for EGP 1.50 or 400 MB per week for EGP 7. A Stamp Tax of LE 0.51 per month applies to every plan.
 ===='''Data feature packs'''====
-All customers are on “Pay as you consume” by default. You will be granted 12 MB for EGP 1.5/ day; after which you will be charged around EGP 0.50-0.25 per MB depending on plan.
+All customers are on “Pay as you consume” by default. You will be granted 12 MB for LE 1.5/ day; after which you will be charged around LE 0.50-0.25 per MB depending on plan. These Packages are available:
 {| class="article-table" cellspacing="1" cellpadding="1" border="0"
 |-
-! scope="col" |Name
+! scope="col" |Package
-! scope="col" |Validity
+! scope="col" |Time
 ! scope="col" |Data
-! scope="col" |WiFi
 ! scope="col" |Price
 |-
@@ Line 129: / Line 172: @@
 |24 hrs
 |25 MB
+|LE 1
-|
-|EGP 1
 |-
-|Online 5
+|Online 7.5
-| rowspan="9" |30
+| rowspan="10" |30 days
+|200 MB
-days
-|150 MB
+|LE 7.50
-|
-|EGP 5
 |-
-|Online 10
+|Online 15
-|400 MB
+|600 MB
-|400 MB
+|LE 15
-|EGP 10
 |-
-|Online 25
+|Online 30
-|1.25 GB
+|1.5 GB
-|1.25 GB
+|LE 30
-|EGP 25
 |-
-|Online 50
+|Online 45
-|3 GB
+|2.5 GB
-|3 GB
+|LE 45
+|-
-|EGP 50
+|Online 60
+|3.5 GB
+|LE 60
 |-
-|Online 75
+|Onlime 75
 |5 GB
-|5 GB
+|LE 75
-|EGP 75
 |-
 |Online 100
-|7 GB
+|8 GB
-|7 GB
+|LE 100
-|EGP 100
 |-
 |Online 150
 |12 GB
-|12 GB
+|LE 150
-|EGP 150
 |-
 |Online 250
 |20 GB
-|14 GB
+|LE 250
-|EGP 250
 |-
 |Online 400
 |40 GB
-|14 GB
+|LE 400
-|EGP 400
 |-
 |Online 150
 |1 year
 |500 MB/mo.
+|LE 150
-|
-|EGP 150
 |}
-You can activate through your Orange account online or from your phone: dial #100#, select "Internet & BlackBerry", select "Internet Packages", select "subscribe", select the Internet package that suits you best<span id="cke_bm_267E" style="display: none;"> </span>. You will receive a notification SMS to confirm your subscription to your preferred package. Or by calling 110 customer service. All packages automatically renew. The monthly packs contain the same amount to be used on Orange WiFis too.<p class="TextJust PaddBZero">After finishing the inclusive data of your package, you can choose what happens next:</p>
+You can activate through your Orange account online or from your phone: dial #100#, select "Internet & BlackBerry", select "Internet Packages", select "subscribe", select the Internet package that suits you best<span id="cke_bm_267E" style="display: none;"> </span>. You will receive a notification SMS to confirm your subscription to your preferred package. Or by calling 110 customer service. All packages automatically renew.<p class="TextJust PaddBZero">After finishing the inclusive data of your package, you can choose what happens next:</p>
 * renew your package with the same price and same data volume
-*purchase a package extension of 1.25 GB for EGP 25, 3 GB for EGP 50, 7 GB for EGP 100 or 15 GB for EGP 200 (each add-ons only available for original pack sizes equal or above).
+*purchase a package extension (each add-ons only available for original pack sizes equal or above).
 *continue on the pay as you consume charging EGP 0.25-0.50/MB .
 You can unsubscribe from any online package by following the same subscription steps, choose "unsubscribe" instead of "subscribe". You can change between different packages at any time by unsubscribing from the current package and subscribing to the new preferred package and the new package will be added instantly. Orange WiFi is available at these locations: [https://www.orange.eg/en/internet/orange-wifi?tab=2 list].
@@ Line 197: / Line 232: @@
 For social media users Orange has introduced special social media focussed packages called GO:
 {| class="article-table"
+!Data
-!General
+!soc. Media
-Data
-!Social
-Media
 !Time
 !Price
@@ Line 207: / Line 240: @@
 |100 MB
 |24 hours
-|EGP 2
+|LE 2
 |-
 |250 MB
 |500 MB
 | rowspan="5" | 30 days
-|EGP 10
+|LE 10
 |-
 |750 MB
 |750 MB
-|EGP 20
+|LE 20
 |-
 |1.25 GB
 |1 GB
-|EGP 30
+|LE 30
 |-
 |3 GB
 |1 GB
-|EGP 50
+|LE 50
 |-
 |8 GB
 |2 GB
-|EGP 100
+|LE 100
 |}
-Social networks include Facebook, WhatsApp, Instagram, Twitter and Snapchat. The monthly packages are auto-renewed, the daily is not. Unused data will be carried over to be used in the next month in case the Go package is renewed on time. Overuse fees are EGP 1 per 50 MB. To activate dial #100#.
+Social networks include Facebook, WhatsApp, Instagram, Twitter and Snapchat. The monthly packages are auto-renewed, the daily is not. Unused data will be carried over to be used in the next month in case the Go package is renewed on time. Overuse fees are LE 1 per 50 MB. To activate dial #100#.
+==== '''Tourist SIM''' ====
+In 2018 Orange started its Holiday Line directed at tourists visiting the country. It's sold at the airport and in every Orange shop in Egypt. Only foreign visitors can buy this plan. Two starters are offered:
+* 5 GB, 200 local mins, 20 international mins: LE 200
+* 30 GB, 200 local mins, 30 international mins: LE 500
+Validity of both packs is for 30 days and packages can be extended by regular packs (see above). Tethering is allowed.
+These package do not include include SMS/text (not sure about other packages). One local SMS is 20 pt (piasters, 0.20 LE/EGP) as per customer support, although official website says it's 19 pt. As of August 8, 2021, you can send up to 5 free SMS to local numbers from the Orange's My Account attached to your Orange number.
 ===='''More information'''====
 *APN: mobinilweb
 * Website in English: https://www.orange.eg/en/
+*My Account in English and support chat in English (the initial password will be sent to you via SMS): https://www.orange.eg/en/myaccount/login
+*Dial #136# (not *136#) to get information about your internet packages.
+*Call 400 for a voice menu for all prepaid services. Then press #, and after the voice reads a specific option, press its number, not earlier.
+**As of August 9, 2021, you can switch from Arabic to English inside the following menu: 5 (other services) followed by 2 (settings) followed by 2 (change language). Remember that you have to enter a digit only after the specific option has been read, which can be confusing if the menu is in Arabic. It may be easier to ask the support chat in English (see above).
+**
 == '''Etisalat''' ==
-[[File:Etisalat.jpg|thumb|144x144px]]Etisalat is the smallest of the three providers with a market share of 22%. It gives good coverage in some places, but has gaps and slow speeds in others. They combine their own hotspots in their products. You can call *233 for the nearest hotspots. Etisalat is said to have the lowest coverage, but are the only provider that publishes a [http://www.etisalat.eg/etisalat/portal/coverage_map_en 2G/3G coverage map]. LTE is about to be launched in autumn 2017 on 900 and 2100 MHz.
+[[File:Etisalat.jpg|thumb|144x144px]]Etisalat is the smallest of the three providers with a market share of 22%. It gives good coverage in some places, but has gaps and slow speeds in others. They combine their own hotspots in their products. You can call *233 for the nearest hotspots. Etisalat is said to have the lowest coverage, but are the only provider that publish+es a [http://www.etisalat.eg/etisalat/portal/coverage_map_en 2G/3G coverage map]. 4G/LTE was launched in 2017 on 1800 MHz (B3) in major towns and resorts.
 ==== '''Ahlan''' ====
-Etisalat has a variety of prepaid cards and start up packages. The starter pack is LE 20 with LE 10 credit preloaded in their stores ([http://etisalat.eg/etisalat/portal/find_a_shop_en store locator]). Their prepaid tariff lines are called ''Ahlan ''that come in different varieties. They are sold in their stores ([http://www.etisalat.eg/etisalat/portal/find_a_shop_en locator]) together with recharge cards. A Stamp Tax of LE 0.51 per month applies to every plan.
+Etisalat has a variety of prepaid cards and start-up packages. The starter pack is for LE 20 with LE 10 credit preloaded in their stores ([http://etisalat.eg/etisalat/portal/find_a_shop_en store locator]). Their prepaid tariff lines are called ''Ahlan ''that come in different varieties. They are sold in their stores ([http://www.etisalat.eg/etisalat/portal/find_a_shop_en locator]) together with recharge cards. A Stamp Tax of LE 0.51 per month applies to every plan.
 ==== '''Data feature packages''' ====
-The default data rate is at LE 0.50 per MB on all of their prepaid products. These monthly packs for 30 days can be activated on the SIM:
+The default data rate is at LE 0.50 per MB on all of their prepaid products. These monthly packs for 28 days can be activated:
 {| class="article-table" cellspacing="1" cellpadding="1" border="0"
 |-
 ! scope="col" |Package
 ! scope="col" |Data
-! scope="col" |WiFi
+! scope="col" |Soc. Media
 ! scope="col" |Price
-! scope="col" |Activation
+!Activation
 |-
-|Connect 7.5
+|Connect 10
-|150 MB
+|350 MB
+|350 MB
-|<nowiki>-</nowiki>
-|LE 7.50
+|LE 10
-|*566*75#
+|*22*10*2#
 |-
-|Connect 15
+|Connect 20
-|500 MB
+|750 MB
-|500 MB
+|750 MB
-|LE 15
+|LE 20
-|*566*15#
+|*22*20"2#
 |-
-|Connect 30
+|Connect 35
 |1.5 GB
 |1.5 GB
-|LE 30
+|LE 35
-|*566*30#
+|*22*35*2#
 |-
-|Connect 45
+|Connect 65
-|2.5 GB
+|3.25 GB
-|1.5 GB
+|3.25 GB
-|LE 45
+|LE 65
-|*566*45#
+|*22*65*2#
 |-
-|Connect 60
+|Connect 130
-|3.5 GB
+|10 GB
+|
-|4 GB
 |LE 60
-|*566*60#
+|*22*130*3#
 |-
-|Connect 100
+|Connect 200
-|8 GB
+|16 GB
+|
-|7 GB
 |LE 100
-|*566*100#
+|*22*200*3#
 |-
-|Connect 150
+|Connect 300
-|12 GB
+|25 GB
+|
-|7 GB
-|LE 150
+|LE 300
-|*566*150#
+|*22*300*3#
 |}
-Overuse is charged with LE 0.15 per MB. To subscribe call *566# for free. All packages auto-renew, if there is enough credit. To unsubscribe type *566# too. WiFi on Etisalad hotspots only, dial *223# to find the neares hotspot. For overuse you can buy the same package again or an add-on for the same price or surf at the default rate.
+Social media is all consumption Through Facebook, Twitter, Instagram, Snapchat and WhatApp. Overuse is charged with LE 0.15 per MB. To subscribe call *22# for free. All packages auto-renew, if there is enough credit. To unsubscribe type *566#. For overuse you can buy the same package again or an add-on for the same price or surf at the default rate.
 For social media they sell a Super Social Unlimited package at LE 15 with 1 GB for Facebook, Twitter, WhatsApp, Snapchat & Instagram and 100 MB for other websites. Activation by *566*15#.
@@ Line 305: / Line 351: @@
 ! scope="col" |Data
 ! scope="col" |WiFi
-! scope="col" |Validity
+! scope="col" |Time
 !Activation
 |-
-|LE 25
+|LE 30
-|1.25 GB
+|1.5 GB
 |0.5 GB
 |1 month
 |131
 |-
-|LE 50
+|LE 45
-|3 GB
+|2,5 GB
+|0.5 GB
+|1 month
+|753
+|-
+|LE 60
+|3.5 GB
 |1.5 GB
 |3 months
@@ Line 321: / Line 373: @@
 |-
 |LE 100
-|7 GB
+|8 GB
 |4 GB
 |3 months
@@ Line 327: / Line 379: @@
 |-
 |LE 150
-|12 GB
+|14 GB
 |4 GB
 |3 months
@@ Line 337: / Line 389: @@
 |3 months
 |137
+|-
+|LE 400
+|45 GB
+|7 GB
+|3 months
+|754
 |}
 Activation is by *130# or texting '1' to the number in the table. WiFi volume applies only to Etisalat hotspots. Dial *223# to find the nearest hotspot. Bundles will renew automatically in case of sufficient balance. To inquire about your usage and renewal date send an empty SMS to 555 or dial *130# for free. In case of full bundle consumption; you will have the choice to renew your bundle, purchase an extra add-on or be charged per LE 0.25 per MB.
+==== '''Tourist SIM''' ====
+Etisalat has also released a SIM aimed at visiting tourists called Hi Traveler! It's only sold to foreigners and valid for a max. of 90 days. Their plans are for 30 days and can be renewed up to three times:
+* Traveler 175: 5 GB, 500 local mins, 10 internatl. mins, 500 local SMS- LE 175
+* Traveler 350: 10 GB, 1500 local mins, 25 internatl. mins, 1000 local SMS - LE 350
+* Traveler 525: 20 GB, 3500 local mins, 50 internatl. mins, 2000 local SMS - LE 525
 ===='''More information'''====
 * APN: etisalat
@@ Line 349: / Line 414: @@
 ==== '''Availability''' ====
-The prepaid cards for the 4th mobile network will be available for distribution by 15 October 2017. The high-speed 4G service is set to be officially activated for all 4 mobile services by the National Telecommunications Regulatory Authority within weeks.
+The prepaid cards for the 4th mobile network have been available for distribution since 2017. The high-speed 4G service is set to be officially activated for all 4 mobile services by the National Telecommunications Regulatory Authority within weeks.
 ==== '''Data feature packages''' ====
 {| class="article-table"
 !Data
+!Time
-!Validity
 !Price
 !Activation
 |-
-|25 MB
+|50 MB
 |1 days
-|EGP 1
+|LE 1
 |*999*01#
 |-
 |1 GB
 |30 days
-|EGP 10
+|LE 10
 |*999*10#
 |-
 |2.5 GB
 |30 days
-|EGP 20
+|LE 20
 |*999*20#
 |-
 |6 GB
 |30 days
-|EGP 40
+|LE 40
 |*999*40#
 |-
 |18 GB
 |30 days
-|EGP 100
+|LE 100
 |*999*100#
 |-
 |40 GB
 |30 days
-|EGP 200
+|LE 200
 |*999*200#
 |}
-Customers will also be able to buy bundles with interchangeable domestic minutes, SMS and MB. EGP 20 buys 1,600 units and EGP 40 4,000 units while one unit is either one minute, SMS or MB.
+Customers will also be able to buy bundles with interchangeable domestic minutes, SMS and MB. LE 20 buys 1,600 units and LE 40 4,000 units while one unit is either one minute, SMS or MB.
 ==== '''More information''' ====
@@ Line 399: / Line 464: @@
 [[Category:Vodafone]]
 [[Category:Asia]]
-[[Category:3/17]]
+[[Category:10/18]]
 [[Category:Etisalat]]
 [[Category:Orange]]