National Anthem

Basics[edit | edit source]

Fi.png

Country code for Finland is +358.

Finland has three national network operators:

  • Telia (by the Telia Group, formerly called Sonera)
  • Elisa (prepaid packages under Saunalahti brand)
  • DNA (by DNA Oyj, part of Telenor Group)

They are supplemented by local provider Ålcom which operates on the Åland Islands only.

2G is on 900 and 1800 MHz, 3G on 900 and 2100 MHz, 4G/LTE on 700 (B28), 800 (B20), 1800 (B3) and 2600 (B7) MHz. In the less populated northern and eastern part of the country Telia and DNA share one common network called Yhteisverkko (Brochure link) covering “half of Finland’s total geographical area" (within Northern and Eastern Finland) and serving "approximately 15% of the population". In 2020 all three networks started 5G NR on 3500 MHz (n78) mainly in the cities, but not yet available for prepaid.

All three operators have a very good coverage and high speed at low prices even in remote and rural areas. Open Signal has identified a more than 80% 4G availability in this sparsly populated country.

Finland has quite low rates for data and sells real unlimited packages on prepaid. The ubiquitous R-Kioski convenience store chain is the most popular place in Finland for buying prepaid products, especially because R-Kioski outlets always have the best discounts.

Throughout the 2010s and continuing into the 2020s the Finns are European champions in using the most data per SIM card topping at 32 GB per month in 2019. This is mostly because many customers choose mobile broadband due to lack of fixed-line connections especially in rural areas. Yet, the Finnish operators can still manage to maintain a high quality of service.

Roaming: No roam like at home?[edit | edit source]

Finland still offers very cheap data and real unlimited rates similar to the Baltic countries and has opted mainly out of the "roam like at home" scheme:

EU flag.png
Finland is part of the EU, where from 2017 common international roaming rules have been enforced. In most European countries you can now 'roam like at home' at domestic rates rather than excessive roaming rates.

The Finnish regulator has exempted all operators from the principles. That's why Finnish providers were very reluctant to give roaming. In 2020 they all now apply the regulation subject to a rigid FUP with limited allowances at domestic prices. For specifics about the new regulation check the European Union chapter and every provider below.

Telia Finland (previously Sonera)[edit | edit source]

Telia.PNG

Telia, rebranded from Sonera in 2017, has the most customers in Finland and its coverage on 3G and 4G and equal to Elisa: Telia's coverage map. In 2018 4G/LTE reached 98% of population.

General information[edit | edit source]

To check balance, send SMS with 'PREPAID SALDO' to 15400 (for free). The SIM card and account balance is valid for 12 months since last recharge or starting from activation date. You can check the actual expiration time by sending SMS with 'PREPAID VOIMASSA' to 15400 (for free). Also you can check the expiration date in the mobile application.

Also you can use free Telia mobile app to check balance and recharge your account. It's available for Android in Google Play and for iOS devices in AppStore.

There is no international roaming on Telia Prepaid except for Nordic and Baltic countries (namely Denmark, Norway, Sweden and Estonia, Latvia, Lithuania) on almost all plans.

Recharging[edit | edit source]

You can recharge Telia online using your credit card. Most of international credit cards are accepted. Minimal online recharge amount is 10 €.

On the payment page you can select to load money only (Saldoa) or instantly buy a package (select Netin käyttöaikaa option, for packages see below).

Also you can recharge with Telia mobile application, almost similar to the website recharging. You can also recharge by cash or credit card in R-Kioski stores in Finland.

Voice and data SIM: Telia Prepaid[edit | edit source]

Their basic prepaid product for voice, text and data is called Telia Prepaid and available at their stores (shop locator), online to be sent to a Finnish postal address or at R-Kiosks (locator). Top-ups are available for 10, 20, 30, 40 and 50 €. You will get a bonus of 5 € for the first 3 top-ups.

The starter pack is usually sold for 5.90 € with 7 € pre-loaded credits. In R-kioski and other outlets it may be discounted to 3.90 €. All SIM cards come as 3-in-1 (multi-punch) format, normal, micro and nano.

Default data rate is a low 0.01 e per MB with a daily cap of 0.99 € per calendar day (0-24h). Speed is up to 100 Mbps on 4G/LTE where available.

Data-only SIM: Telia Prepaid Netti[edit | edit source]

Their prepaid data-only SIM for tablets, routers or modems is called Telia Prepaid Netti. It should be available at the same stores (see above) as SIM-only for 24.90 €, sometimes reduced to 17.90 € in promotions. It includes "unlimited" high speed traffic in 3G and 4G up to 100 Mbps for 31 days.

Data feature packages[edit | edit source]

Telia prepaid SIMs mentioned above can be extended by these packages:

  • unlimited data packages:
    • 9.90 €: 7 days of unlimited data in up to 4G and 100 Mbps (5 GB of data in Nordic and Baltic countries)
    • 19.90 €: 31 days of unlimited data in up to 4G and 100 Mbps (10 GB of data in Nordic and Baltic countries)
  • combo packages with domestic calls, domestic SMS and data for 31 days (not available for Prepaid Netti):
Data Roaming

Cap *

Voice SMS Price
1 GB 1 GB 100 mins 100 9.90 €
5 GB 5 GB 500 mins 500 19.90 €
unlimited 15 GB 1200 mins 1000 29.90 €

(*) = roaming only in Denmark, Norway, Sweden, Estonia, Latvia and Lithuania

More info[edit | edit source]

  • Roaming only possible in Nordic and Baltic countries, not anywhere outside. For EU roaming better use Elisa or DNA

Saunalahti (by Elisa)[edit | edit source]

Elisa.png

Elisa Saunalahti is Elisa's consumer sub-brand, which has very good coverage and speed in Finland. Take care: For 3G it uses the 900 Mhz band mostly (in contrary to 2100 Mhz in the rest of Europe): Elisa Coverage map. In 2017 B28 on 700 MHz was added for LTE in rural areas.

Availability[edit | edit source]

Saunalahti Prepaid SIM cards are widely available from several retailers: Elisa Shops called Elisa Shopit (survey)  kiosks like R-Kioski (use "HAE KIOSKI" Button for store locator), supermarkets like Alepa (locator) , S-Market/Sale/Prisma (locator)and K-Market (locator) or petrol stations like Shell/St1 or ABC.

The SIM card is sold for 5.90 €, when ordered online to be sent to a Finnish postal address. Or normally sold for 5.90 € in the shops mentioned above. Both include 6 € of credit and no registration or ID are required. Take care: There are various Saunalahti SIM bundles sold at higher prices at local stores, e.g. SIM including 4G/3G hardware or SIM including data, calls and texts for one month.

All new SIM cards come as triple-cut (combined micro-, mini- and nano-SIM). Set system messages language to English by sending SMS message with text ENGLISH to 18258 number. Default PIN code for Saunalahti is 1234.

Extra credits can be purchased from the above mentioned retailers or online. The website accepts many Visa and MasterCard credit cards. Minimal amount to recharge is 10 €. There are some special offers not available from retailers.

The SIM card is valid for 3 months since activation date and 12 months after the last recharge. Check your account balance by dialing *100# (for free).

Default data rate[edit | edit source]

Default rate is 0.066 € per MB with a daily maximum of 0.99 € for unlimited data (max. 100 Mbit/s on 4G). EU roaming cap is 300 MB.

Data feature packs[edit | edit source]

Saunalahti's packages are really unlimited on 3G and 4G, they only differ in maximum data speed. They offer two combo packages with voice, texts and data:

  • Rajoitukseton 3G: unlimited domestic calls, 5000 domestic texts and unlimited domestic data (max. 21 Mbit/s) for a month: 24.90 €. Activation: text '3G' to 15020. EU data cap: 7 GB.
  • Rajoitukseton 4G: unlimited domestic calls, 5000 domestic texts and unlimited domestic data (max. 100 Mbit/s) for a month: 29.90 €. Activation: text '4G' to 15020. A FUP applies to data usage outside Finland in Nordic (Sweden, Norway and Denmark) and Baltic (Estonia, Latvia and Lithuania) countries: „If usage exceeds 50 GB, the internet speed will change to a maximum of 0.5 Mbit/s in the Nordic and Baltic countries until the end of the package's validity period.“ In the rest of the EU a FUP of 9 GB applies.

Furthermore, they offer these unlimited data packages differing in speed:

Price max. Speed EU cap Time Activation
12.90 € 1 Mbit/s 4 GB 1 month DATA1M
25.90 € 1 Mbit/s 7 GB 3 months DATA3KK
7.90 € 200 Mbit/s 3 GB 1 week DATA7
19.90 € 50 Mbit/s 6 GB 1 month

DATA50M

24.90 € 200 Mbit/s 7 GB 1 month DATA200M

For activation text code to 15020. You can book a new pack ahead of time. This will come in effect when the old pack is terminated. You can check status by texting STATUS to 15020.

An alternative to using your credit to pay your purchases is to go to lataa.saunalahti.fi/ and pay the plan of your choice with a payment card (by Visa or MasterCard). Package discount/promotion offers are frequently available on lataa.saunalahti.fi

Router offer[edit | edit source]

Only at R-Kioski a starter pack with a router called Saunalahti Prepaid Nettiasema 4G is sold for 59.90 €. It includes a month of prepaid internet service (max. 100 MBit/s) and an additional 6 € credit valid for voice, SMS and data, a router, cables and manual in English. The router is E5573 from Huawei and up to 4G. Additional days after the first free month are 0.99 €/day (EU FUP: 200 MB) with a calendar month maximum of 19.80 €. Alternatively, monthly data prepaid packages can be bought. The SIM card included is mini-SIM only (in contrast to normal Saunalahti triple-cut SIM cards) fitting into the mini-SIM slot of the Huawei E5573.

International roaming [edit | edit source]

The SIM card will work only in the countries mentioned on this list. Elisa has introduced Roam like at home in the EU/EEA in 2020, but subject to a rigid FUP. You can use only very little data abroad at domestic rates shown as EU cap. All overuse is charged at 0.363c per MB.

More info [edit | edit source]

  • APN: internet (for prepaid only)
  • Tethering: allowed
  • Website mostly in Finnish: http://elisa.fi
  • Internet is really unlimited, but P2P networks like BitTorrent etc. are not allowed.
  • Elisa customer service with English option 01019 0240 (local/mobile fee applies). Open Mon-Fri 8am - 7pm, Sat 10am - 4.30pm, Sun closed.

DNA[edit | edit source]

DNA.png

DNA is the 3rd operator in Finland, yet it offers comparable coverage and very high speeds at good rates: coverage map. In 2019 the majority of DNA shares were sold to Telenor from Norway.

Availability[edit | edit source]

DNA prepaid SIM cards are widely available from several retailers: online to be sent to a Finnish address, at the kiosks of R-Kioski (locator), K-Market stores (locator), Neste K traffic stations (locator) at the stores of Suomalainen Kirjakauppa (locator) or at post offices (Posti, Itella) (locator). No registration or ID required.

You can buy top-up vouchers from R-Kioski, K-kauppa and Neste K station (see above) with cash or card, also you can recharge online (using international Visa/MasterCard credit card or with Finnish bank accounts). You can also recharge using Otto-ATM (with a Finnish credit or debit card).

Upon purchasing, when you top-up your not yet activated DNA Super Prepaid or DNA Rajaton Prepaid, you'll get a 5 EUR top-up bonus (in Finnish called Ensilataus or Ensilatausetu).

For balance inquiry the best method is to use prepaid self-service at m.prepaid.dna.fi (free of charge) or downloadable DNA Prepaid app.

They have these different prepaid products on offer:

  • DNA Rajaton Prepaid: SIM card with voice, SMS, MMS and data
  • DNA Super Prepaid: SIM card with voice, SMS, MMS and data
  • DNA Dataprepaid Tablet: data-only SIM without text or voice, no roaming

DNA Rajaton Prepaid[edit | edit source]

DNA Rajaton (= unlimited) Prepaid starter packs cost 4.90 €, including 5 € of credit. The starter package contains SIM card of 3 sizes (cut out). 

They charge by the day and the charge is deducted for each day, no matter if you are actually using it, until credit runs out. This is unlike Elisa, that only charges for the days when the SIM is used. You can however halt the daily charging, but it costs 2.50 € to do so. They offer only one rate:

  • Unlimited domestic voice, SMS and 4G data: 0.89 € per day (26.70 € per month, EU FUP: 300 MB per day)

A day starts from midnight and ends at midnight. EU cap is 300 MB per day. 

DNA Super Prepaid[edit | edit source]

DNA Super Prepaid starter packs cost 4.90 €, including 5 € of credit. The current starter packages contain a SIM with mini, micro and nano cutouts. 

Data has a maximum charge of 0.99 € per day with unlimited domestic data only (EU cap: 300 MB per day) on the days when data are used.

These data packages can be added as alternative choice. They all offer unlimited data: 

Name EU cap max. Speed Extras Time Price
Rajaton 7 vrk 2.2 GB 100 Mbit/s unlimited dom.

calls and text

7 days 7.90 €
Rajaton 30 vrk 7 GB 30 days 24.90 €
Rajaton 90 vrk 17.5 GB 90 days 64.90 €
Hypernetti 30 vrk 7 GB 300 Mbit/s 30 days 24.90 €
Tehonetti 30 vrk 5.4 GB 100 Mbit/s 30 days 19.90 €
Laitenetti 180 vrk 8.1 GB 0.5 Mbit/s upload speed 5 Mbit/s 180 days 29.90 €

You can activate packages on their mobile website or online when you have enough loaded credit. Surcharges are applied to EU/EEA roaming, according to the list below.

DNA Dataprepaid[edit | edit source]

DNA Dataprepaid SIM cards have data-only for laptops and tablets. Starter pack with unlimited data for 30 days is 24.90 € (up to 300 Mbit/s).

Mini, micro and nano SIMs are available. 4G/LTE has been opened for this product line and download speed is up to 300 Mbps where 4G+ is available. There is no international roaming outside Finland on this plan. All Dataprepaid SIM cards can be extended by these data packages:

Data Time max. Speed Price
unlimited 7 days 300 Mbit/s 7.90 €
unlimited 30 days 100 Mbit/s 19.90 €
unlimited 30 days 300 Mbit/s 24.90 €
10 GB 90 days 300 Mbit/s 19.90 €
unlimited 90 days 300 Mbit/s 59.90 €

The top-ups can be purchased online (using international Visa/MasterCard credit card or with Finnish bank accounts) or in a store (e.g. R-kioski) where you get a scratch card. The code on the scratch card needs to be entered here. There is no international roaming on this SIM plan.

EU roaming [edit | edit source]

All DNA Prepaid subscriptions and packages (with the exception of Dataprepaid that doesn't have any roaming) come with a FUP allowance at domestic rates shown as EU cap. If the usage exceeds EU data FUP, a surcharge of 4.34 €/GB will be applied. Full EU roaming info at dna.fi/euroaming.

More info[edit | edit source]

Ålcom (on the Åland Islands)[edit | edit source]

Alcom.jpg

Ålcom is a local provider of GSM, 3G and 4G/LTE mobile; fixed telephony, broadband, ISP services and IPTV operating only in the autonomous Finnish region of the Åland Islands. It also runs a LTE 450 MHz network in partnership with Ukkoverkot.

Ålcom is connected to Finland by roaming agreements with Elisa. So customers of Elisa/Saunalahti can roam without surcharges in the network of Ålcom and Ålcom clients can roam on Elisa on the mainland. That's why few travellers will need a special SIM card for the Ålands as Finland is the main gateway to the islands.

Availability[edit | edit source]

Ålcom has a prepaid product too that is sold in their stores. The SIM card is for 30 € and data at 7.5c per MB by default. These two data packages are offered:

  • unlimited data for 7 days: 25 €
  • unlimited data for 40 days: 59 €

Roaming data in the EU/EEA (outside Finland) are not included and cost high 7.40 € per GB.

More info[edit | edit source]

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