Tourists may not need an extra SIM card for this small territory, because Spanish antennas cover a major part of it and EEA SIM cards (including Spanish ones) roam in Gibraltar without a surcharge. But in some densely built-up areas of the town area and on the southern tip of the rock 3G/4G coverage is not reached from Spain. Although roaming with a Spanish SIM card is not surcharged, it is either at reduced bandwidth or takes up to an hour or longer to connect. So if you stay for longer, you may think of buying a local SIM card.
Although Gibraltar is a British Overseas Territory and part of the EU by virtue of the UK's EU membership, it's not part of the UK. That's why Gibraltarian networks' rules and policies differ from those of UK networks, in particular in respect of validity.
Only one network operator remains on the air covering every part of the rock in 2G on 900 MHz and 1800 MHz and 3G on 2100 MHz. 4G/LTE has started on 800 (band 20) and 2600 (band 7) MHz bands.
A second operator called Shine Mobile suspended its services in 2016.
Gibtelecom EditThis state-owned company remains the only mobile provider and has by far the best coverage around the rock. 4G/LTE started in 2016 on 800 and 2600 MHz (bands 7 and 20) and is open for prepaid, if you have a new 4G enabled SIM card. Old 3G SIM cards can be swapped for free in their stores.
The pay-as-you-go SIM card called 'Reload' is available from their Customer Service Centre in John Mackintosh Square and further two dozen outlets in the city: list for a whopping £25 which will all be credited to your account.
Reload cards of £10 and £25 are widely available throughout town. Look for the sticker on stores saying “reload card”. To top-up by voucher, type: *101*<voucher code>#. To check credit, type *100#. You can also top-up online by credit card on their website.
The validity period of the account is 270 days from the date of your last recharge, after which any outstanding credit will be lost. You then have an extra month in which you will only be able to receive calls and replenish your account. If your account is not replenished, service will be lost for a further 90 days, after which the account will be disconnected resulting in the loss of your mobile number. During these 90 days service will be restricted, but can be restored by replenishing your account.
Data feature packsEdit
Default rate outside bundles and rate for overuse is £0.14 per MB. The following packages are available :
|500 MB||30 days||£ 9||DATA500MB|
|2 GB||30 days||£ 14||DATA2GB|
|5 GB||30 days||£ 29||DATA5GB|
|'unlimited' *||7 days||£ 10||DATA7|
(*) = unlimited means a FUP of 10 GB before throttled.
For activation text code to 8100 or go online. Their FUP bans VoIP, continuous streaming, excessive downloading and p2p file sharing. Additional packs may be purchased and added to the existing period. To check data balance, text 'DATACHECK' to 8100 for free.
EU roaming Edit
All allowances and packages can be used for roaming in all EU/EEA countries without surcharges at the domestic rate.
More information Edit
- APN: www.gibtele.com
- Website: http://www.gibtele.com