- 1 Basics
- 2 Telenor
- 3 Crnogorski Telekom (T-Mobile)
- 4 m:tel
- 5 Foreign sim cards roaming in Montenegro
Montenegro has three network operators:
- Crnogorski Telekom (a.k.a. T-Mobile)
All operators have good coverage in 2G on 900 and 1800 MHz, and on 3G on 2100 MHz. Also, all of them offer 4G/LTE on 800 (B20), 1800 (B3) and 2600 (B7) MHz. but with significantly poorer coverage (mainly larger and tourist oriented city areas). The tax of 1 € per month for users of mobile telephony that was in place 2012-14, has been abolished again.
When buying a prepaid package, the customer is obliged to correctly complete a registration form and produce a corresponding identification document for the authorized person at the point of sale. So be prepared to show an ID card or passport and do some paperwork.
Starting in May 2017 all operators started using an application for electronic registration of users of prepaid mobile services. The Law on Electronic Communications stipulates that the operators must, without delay, register subscribers of fixed, mobile (postpaid and prepaid), as well as internet services.
All outlets of authorized distributors of SIM cards of mobile operators are equipped with mobile phones running applications for customer registration. This is the first app of its kind in the former Yugoslavia region and one of the first in Europe.
In April 2019 Albania, Bosnia and Herzegovina, Kosovo, (North) Macedonia, Montenegro and Serbia agreed to reduce roaming charges between their Balkan countries. The agreement will come into effect from July 2019 when roaming costs will be lowered and mobile calls will cost 0.19 € per minute, an SMS will cost 6 cents and internet will be 2.5 cents per MB roaming between these countries. It's intended to end all roaming surcharges by summer 2021 which is a prerequisite to eventually join the EU/EEA common roaming zone.
All three operators offer tourist deals during the summer season from June to September which are very attractive.
Telenor (formerly Promonte) was owned by the Norwegian provider and sold in 2018 to the Czech PPF Group. It covers already 98% of the population with 3G and 4G/LTE, see coverage map and has recently surpassed T-Mobile in customer numbers. From 2016 4G/LTE was made available for prepaid.
Get their SIM cards in stores: Store locator. Also available at Tivat airport and in newstands throughout the country. At Podgorica airport they are available from "Tobacco" kiosks. There are 3 of them and sometimes only one of them has the SIM, so if you're out of luck at one of them, try the other ones.
Voice and data SIM card
Their regular packs are called "Sve u 1" or "Start" and are sold for 5 € with the same credit on. Default data is charged at a high 0.509 € per MB and speed is up to 21 Mbps.
As a promotion at least until June 2018 Telenor offers its "Telenor besplatno" combo add-on with 100 mins to all domestic networks, 1000 mins to Telenor and 10 GB data all valid for 7 days. It can be activated via *111#, Moj Telenor personal account or their app. Ask in store for the staff to set everything up for you on the app, which is much easier when you don't speak the language.
These regular data packs can be added to the plan up to 21 Mbit/s:
|100 MB||24 hours||0.59 €|
|500 MB||30 days||2.99 €|
|1 GB||30 days||3.99 €|
|3 GB||30 days||5.99 €|
|10 GB||30 days||9.99 €|
|20 GB||30 days||14.99 €|
The add-on can be activated with My Menu *123# in the part Offers, Internet offers. It can be activated unlimited number of times during a month. Two out of the four social media apps (Facebook, Twitter, WhatsApp or Viber) can be activated to be used free of charge.
Data-only SIM card
Prepaid data-only SIM Card is for 9.95 € with 50 GB of credit included in 15 days in up to 4G/LTE. If you use up included traffic before these 15 days expire, you can continue surfing at reduced speed of 128 Kbps, or you can top-up your internet account by activating one of tariff add-ons and increase the speed again.
With an USB modem you get prepaid data SIM card for 39.95 € and 15 GB of traffic in 30 days. Same policy applies. These add-ons with speeds up to 21 Mbps can be bought:
|1 €||24 hours||1 GB|
|5 €||5 days||100 GB|
|10 €||15 days||100 GB|
|15 €||30 days||100 GB|
If you use up data before the expiry of tariff add-on, you will be able to continue using the internet at reduced speed of 128 Kbps until the expiry of the tariff add-on. The add-on can be activated with My Menu *123# in the menu Offers, Internet offers.
For the summer season 2020 Telenor has introduced a Tourist plan with a 4G/LTE card with 1000 GB (!!) of data, 1000 on-net minutes and 100 domestic minutes for a specific time:
- for 7 days: 5 €
- for 15 days: 10 €
- for 30 days: 15 €
The tourist packages can be extended for 7 more days for 4 €.
- APN: flat
- APN instruction Note: data-only SIM automatically configures to APN "internet" that doesn't work. You need to set APN manually
- Website in English (partly obsolete): https://www.telenor.me/en/consumer/
Crnogorski Telekom (T-Mobile)
Crnogorski Telekom (a.k.a. T-Mobile, formerly Monet) owned by Croatian Telekom (indirectly by Deutsche Telekom) has a good coverage on 2G, 3G and 4G rivalling with Telenor, see coverage map. They have lost the top spot to Telenor, but battle hard to regain it.
According to independent tests in 2016/7, it still is the best network. In 2016 they finally opened 4G/LTE for prepaid too. They cover 70% by the end of 2016 with 4G/LTE using 800, 1800 and 2600 MHz.
Get their SIM cards in their stores: Store locator in local language. Their prepaid SIM starters called Telekom Prepaid are for 5 € with 1 € credit.
SIM cards are also available at kiosks, but don't get one there - you need to visit a store anyway to register the SIM with your passport. If you install a SIM card from a kiosk before registering, it will invalidate it in their system.
Recharge vouchers of 5, 10 or 20 € are available. To top up your account enter *123* then type in the secret number from the voucher and press #. In the end, to confirm, press OK/YES (*123*xxxxxxxxxxxxx# OK). To check the status of your account, enter *122# and, to confirm, press OK/YES. When you top-up online through their website, they give you 10% bonus.
Data feature packs
Default data rate outside of packages is 5c per 100 KB. These bundles are offered:
|1 GB||1 day||0.50 €|
|5 GB||7 days||3 €|
|7 GB||15 days||5 €|
|10 GB||30 days||7.95 €|
One day is 0.00h - 23.59h on the day the option was activated. You can buy a new package ahead of time when all data is used up. For activation type *111# and select package.
They have introduced a new system based on units. 1 unit is 1 GB (!) , 1 minute or 1 SMS for Telecom Prepare. This gives very good data rates:
- 500 units for 7 days: 5 €
- 500 units for 15 days: 10 €
They sell a data-only SIM card with "unlimited" (max. 200 GB) internet for 10 €. This card has only data and no voice nor text. These options can be added:
- 1 GB for 1 day: 1 €
- 5 GB for 7 days: 6 €
- "unlimited" for 10 days: 10 € - "unlimited" means 200 GB.
- 5 GB for 30 days: 12 €
These options need to be added through your online account.
Telekom has revamped their prepaid tourist package for the 2020 season:
- 1000 GB for 30 days: 10 €
To activate, send a message T1000 to 1467. Status check: T1000 INFO to 1467. You can buy any regular Telekom prepaid SIM at a newsagent or T-Center for 5 € and need to top it up.
- APN: internet-prepaid
- Website in Montenegrin: https://www.telekom.me/
m:tel is the newest operator in the country, but battles hard for its position. It's a joint venture between Telekom Srbija and Telekom Srpske. Coverage is in 2G, 3G and 4G/LTE.
Their SIM cards are available in their shops (points-of-sale), at Tivat airport and in press kiosks all over the country.
Their prepaid SIM called "dark tariff" is for 5 € and comes with 1 € credit, 200 mins to all networks, 200 SMS to all networks and 200 GB for 15 days.
You can top-up online or at newsagents throughout the country.
Data and voice SIM
Their default data rate of 0.061 € per 100 KB. For 5 € they sell 2 GB of data.
For the tourist season 2020, m:tel offers two tourist SIM cards called Turist:
- m:tel Turist 5: 500 GB for 7 days plus 1 € credit - 5 €
- m:tel Turist 10: 1000 GB for 30 days plus 1 € credit - 10 €
- APN: mtelinternet,
- username: internet,
- password: 068,
- authentication: PAP or CHAP, other fields are left blank
- Website in local language: https://mtel.me/
Foreign sim cards roaming in Montenegro
Some users just pass through Montenegro from a neighbouring country. As Montenegro is not covered through the EU roam at home scheme, there are some good offers from regional operators abroad:
Vodafone España (Spain)
Vodafone Spain (only for prepaid) has a special situation for Montenegro.
Calling and sending messages is expensive (1,69 euro´s per minute + 1,21 starting fee for calling and 1,21 euro´s for sending an SMS), for data, on the other hand, you can use your Vodafone data bundle, it´s plans are as follows (in the summer they offer double data for up to plan L, which now is 70GB):
|Plan||Data||Voice, not usable in Montenegro||Price||Activation|
|S||12 GB||10 €||*565*63#|
|M||20 GB||15 €||*565*61#|
|L||35 GB||20 €||*565*62#|
|XL||45 GB||35 €||*565*64#|
|XXL||55 GB||45 €|