Poland have 4 GSM-based network providers:
- Play (by P4)
- Orange (formerly IDEA)
- Plus (by Polkomtel, merged with Aero2)
- T-Mobile (formerly ERA)
Another operator Nordisk is on GSM-incompatible CDMA 420 MHz reaching 95% of the Polish population with up to 3.1 Mbps speed. This band is not compatible with usual CDMA-phones either and only works with devices specifically designed for CDMA 420.
More and more MVNOs and subsidiaries of the operators are arriving on the scene competing with four major operators and reselling their networks. The first 4 operators have pretty similar market shares around 25%. Their price battles have led to one of the lowest rates for data in the EU for the consumer, but to congestion and slow speeds at peak times too.
Frequencies, coverage and network quality Edit
GSM up to EDGE is on 900 and 1800 MHz like all over Europe. 3G/UMTS covers all of the country on 900MHz up to HSPA+ and 2100 MHz up to DC-HSPA+ speed available in most of the country. 4G/LTE has been rolled out on 800, 900, 1800, 2100, 2600 MHz frequency (= bands 1, 3, 7, 8, 20, 38) frequency.
There is also a map of all base stations by all carriers in Poland together with the frequency they are transmitting at (change data source on UKE). If you know where you will be located, you can check this map and see which carriers have base stations closest to you.
What coverage is concerned T-Mobile and Orange are best sharing 11,000 transmitters in the country, followed by Plus/Aero2 with 9,500 in 2017. Play is in 4th position with only 7,200 antennas, but compensates this lack by roaming agreements with the other 3 providers, that are only available on some tariffs and coming to an end soon.
Orange already covers 99,18% of Poland with LTE (99,85% population).
Play continues to show the best overall network quality in Poland, followed by T-Mobile and Orange, with Plus still trailing, according to the latest tests by speedtest.pl published every month.
|3G/LTE download||24.21 Mbps||23.59 Mbps||24.83 Mbps||14.92 Mbps|
|3G/LTE upload||8.01 Mbps||8.48 Mbps||7.42 Mbps||6.08 Mbps|
|LTE download||27.86 Mbps||27.06 Mbps||27.02 Mbps||16.24 Mbps|
|LTE upload||9.16 Mbps||9.55 Mbps||8.02 Mbps||6.62 Mbps|
(*) - excluding national roaming data. With roaming about 1-3 Mbps slower.
SIM cards can be bought at many places: shops, kiosk, newsagents, petrol stations, tobacconists or the stores of the network operators.
Managing your account online may require some Polish language skills, as no English homepage is available. You can try Google Translate for navigating their websites. Nevertheless, the many options that you have on a Polish SIM can be quite confusing to foreigners.
SIM cards are sold in all sizes. Prepaid still has about 50% share of the total market in Poland and is called Na kartę. Tethering and VoIP are available without any additional cost on all operators.
Top-ups and validity Edit
All Polish operators decline credit or debits cards from out of the country for top-ups on their website. In Poland you should go to shops and kiosks instead that sell recharges all over starting at 5 PLN. This ban makes it hard to keep a SIM card alive from out of the country as most SIMs need to be topped up once a year not to be suspended. Credit validity varies between providers and often depends on the top-up amount.
Two local Polish top-up sites have proven to accept foreign credit cards without surcharges:
- on the website http://doladowania.payu.pl/ payed by credit or debit card
- on the app or website: http://www.doladowania.pl/ by credit/debit card through MasterPass
So there should be no need to go to 3rd party sites paying high premiums.
Mandatory SIM card registration Edit
Since July 2016 you are required to register your SIM card in order to use it. For registration you will need, an ID card (Polish, EU/EEA citizens only), passport or residence permit. In Poland they will rarely, but usually never accept a drivers license as proof of ID. The minimum age for registration is 13 years of age.
It's still possible to buy a prepaid starter set without showing your ID, however your SIM card won't be activated unless registered. Places where cards can be registered differ depending on the operator. Often some small kiosks sell SIM cards, but are unable to register them. That's why it's recommended to go directly to an operator's store instead, which are located in towns and shopping centers.
Furthermore, electronic markets, kiosks of the Ruch chain (locator) and many post offices sell and register SIM cards of all 4 providers and most MVNOs. For all operators maps of registration points are linked. More than 50 million prepaid SIMs in Poland have been registered in Poland in 2016/7 and all unregistered SIM cards have been shut off. Better stay away from Polish SIM cards sold on the internet on someone else's name as they can be suspended when detected.
EU roaming: No roam like at home? Edit
Play, owned by P4, used to be the smallest of the 4 network operators in Poland. But their aggressive marketing, Play finally moved to the 1st position in 2017/8 what number of subscribers is concerned.
By the half of 2018 it had covered 97.4% of the population with 3G/UMTS on 900 and 2100 MHz. LTE is called according to Play "4G LTE" and it's operating on 800, 1800, 2100 and 2600 MHz. Play Coverage Map (click on "internet". Here it shows "4G/LTE" which is UMTS and LTE combined! The bright purple area is 3G/HSPA+, only the dark purple 4G/LTE.) covering 98% of population. "4G LTE Ultra" is an area that on LTE Advanced is available (maximal speed: 300 Mbit/s) covering 86.8%. From 1st March Play also starts with "5G READY" (=LTE-Advanced with QAM256, MIMO 4x4, phase synchonization and Cloud Air technology), which you can get over 900 Mbps in compatible devices , but coverage is very limited - 18%.
Currently, Play has the best network quality in Poland - it builds modern network and improving it to get faster speeds. Where you can find Play, it usually offers good speeds, however coverage is very limited.
Play has only around 7000 of own towers in the country, less then the other 3 major operators. Play customers using most tariffs are allowed to roam for free on other Polish networks in places without own coverage. Now, you can roam to 4G/LTE on Orange and Plus network, and on 3G network of T-Mobile.pl. Roaming speed stays always limited to 3 Mbit/s for downloads and 1 Mbit/s for uploads. Be aware that the budget Internet na Kartę tariff remains excluded from all domestic roaming and stays on Play's more limited own network only (RedBull Mobile SieMa na kartę PL blocks data transmission and MMS on roaming partners, but voice and SMS works). Play is planned to disable national roaming by 2023, but from 2020 access to Plus network will be blocked in all of country (in new SIM cards Plus roaming is blocked by default). In Poznań, Kraków, Silesian Conurbation, Tri-City, Łódź and Wrocław access to roaming partners have been blocked.
Play has one of the most confusing SIM card portfolios in Europe. They have different tariff lines with default rates. All tariff lines can be switched, but not to/from the cheapest rate called Play Internet na Kartę. Their English website contains an English description of some prepaid plans as well as instructions for choosing a plan, but lacks some packages offer or how to terminate a package, which is only available in Polish (description in Polish can also be very confusing).
Play na Kartę Edit
Their SIM card can be bought at kiosks, petrol stations and other points of sale: Play Store Locator. If you want to be sure, that your SIM is registered at the point of sale, go to a branded Play store and show your ID. Registration takes place at all Play stores, Ruch kiosks and postal offices (see map).
Recharge vouchers are available at service stations, supermarkets, and many other places starting 5 PLN up to 150 PLN. To check balance, type *101#. To check internet allowcance, type *108#. You can also top-up by Google Pay or Apple Pay in Play24 app.
Play na Kartę is their standard prepaid product line sold for 5 PLN in a starter pack. You can change from any tariff to this one by typing *163*6#. Card is valid for 10 days. Default data rate is high PLN 1.20 / MB.
Top-ups are from 5 PLN valid for 50 days to 100 PLN valid for 150 days. They don't include bonus data. You need to add a data package (see below).
Play na Kartę Rok Ważności Konta Edit
Play na Kartę is this tarrif, which you can get one year credit valid from 5 PLN top-up. You can change from any tariff to this one by typing *163*2#. Default data rate is high PLN 1.20 / MB and speed is limited to 15 Mbps. You need to add a data package (see below).
FORMUŁA Play na Kartę Edit
This tarrif can be activated/changed by *163*10#. Default data rate is 0.20 PLN/MB up to 5 PLN (25 MB) with speed up to 15 Mbps, after speed throtted to 8 kbps. Only one package is now offered:
- FORMUŁA UNLIMITED - unlimited calls, SMS, 6 GB with roll-over (EU cap: 2.10 GB), activation: *111*407*1#, deactivation: *111*407*2#.
To restore full speed, buy data feature pack.
Play na Kartę Lubię to!Edit
This different product line can be used with same starter. This tariff must be activated/changed by *163*7# and card is active for 10 days with 250 MB high-speed data for the start. Default internet is free, unlimited, but capped at slow 32 kbps. To prolong, you have to recharge which gives you included bonus for data:
|0-9 PLN||50 MB||5 days|
|10-24 PLN||200 MB||10 days|
|25-49 PLN||500 MB||30 days|
|50-99 PLN||1.5 GB||100 days|
|100-300 PLN||3.5 GB||150 days|
Bonuses can't be used for international roaming. Top-up bonuses contains free Facebook and rollover (if you top-up, befor end of old package). For more high-speed data you need to add a package (see below).
Data feature packages Edit
These monthly data packs can be added (these packages are not available in Play odNOWA):
- 600 MB (in Play24: 1 GB, EU roaming: 420 MB): 5 PLN - activation: *111*541*1# for auto-renew, *111*531*1# for once or by Play24 app
- 1 GB (EU roaming: 590 MB): 7 PLN - activation: *111*540*1# (only auto-renew)
- 2 GB (in Play24: 3 GB, EU roaming: 760 MB): 9 PLN - activation: *111*542*1# for auto-renew, *111*532*1# for once or by Play24 app
- 3 GB (EU roaming: 920 MB): 11 PLN - activation: *111*553*2# (only auto-renew)
- 6 GB (in Play24: 8 GB, EU roaming: 1.68 GB) : 20 PLN - activation: *111*543*1# for auto-renew, *111*533*1# for once or by Play24 app
If you activate auto-renew package, you'll get bonus after renewal (extra 100 MB for 600 MB; extra 1 GB for 2 GB and 6 GB). Packages contains rollover, if you select auto-renew version. To stop, type code and replace 1 by 2 at last digit. To check consumption of the data package, type activation ending with *3#.
All-in-one packages Edit
These all-in-one packages with unlimited domnestic calls and SMS are available for all prepaid plans (except tarrfis below):
- Solo M: 10 GB data (overuse = cost depends on your tarrif, EU cap: 2.58 GB) valid 30 days. 25 PLN. Activation: *111*978*1#. Deactivation: *111*978*2#.
- Solo L: "unlimited" data (FUP = 15 GB after 1 Mbps/384 kbps, EU cap: 2.52 GB (free limit 500 MB)) valid 30 days. 30 PLN. Activation: *111*571*1#. Deactivation: *111*571*2#.
- Rodzina na kartę: "unlimited" data (FUP = 15 GB, after 1 Mbps/384 kbps, EU cap: 2.10 GB (free limit 500 MB)) per user, valid 30 days. The cost depends on the number of connected numbers, 25 PLN per one, the person who creates the group pays. To activate, send SMS START.979 to 111. Next add a number, by sending DODAJ phonenumber to 258. You can create the group with max. 8 users.
These package are also extend validity of your account (if you have less than 30 days) to valid of your package.
Play odNOWA Edit
This plan caused a revolution in the Polish market when it was introduced in 2017. Starter is sold at 5 PLN with the same allowance. All top-ups stay valid indefinitely as long as one recharge is done per year. This plan have the highest voice & SMS rate. You can change to this plan by *163*20#.
All packages will also stay valid "forever" until they are used up. You can add bundles for voice and these two data packages:
- 1 GB (EU roaming: 0.42 GB) valid forever: 5 PLN - activation: *111*842*1#
- 2 GB (EU roaming: 0.59 GB) valid forever: 9 PLN - activation: *111*539*1#
- 6 GB (EU roaming: 2.10 GB) valid forever: 25 PLN - activation: *111*843*1#
Check balances by *180#. Packages are more expensive than on other plans, but never expire. Overage fee is low 0.02 PLN per MB. There is a fee of 2 PLN charged in months without payed consumption. If you don't use the SIM card for 12 months, it will be terminated thereafter. Special EU roaming packages are sold for this plan that are valid indefinitely too (see EU roaming below).
Internet na Kartę Edit
Remember that users of Internet na Kartę have access to Play's own network only - unlike to the other tariffs, there is no domestic roaming available on this plan (see above). Their product line Internet na Kartę has the cheapest domestic data at slightly higher text rate. Default data rate stays at very low 0.02 PLN per MB. This prepaid plan can't be changed to other plans.
It comes in different starter packs with an allowance for the start with only-SIM or with dongle:
- for free: Wypróbuj 4G LTE Ultra with 451.83 MB and 1 PLN for 3 days
- 5 PLN: Starter 7 GB with 6.76 GB included and 5 PLN valid for 7 days
- 9 PLN: Starter 10 GB with 9.57 GB included and 9 PLN valid for 7 days
- 19 PLN: Starter "Bez Limitu na tydzień" with unlimited internet for a week (FUP = 30 GB, in EU: 0.88 GB) included and 5 PLN valid for 7 days
- 50 PLN: Starter "25 GB" with 3 GB included for 1 month + 11 times 2 GB per month (in EU: 357 MB per month) with rollover and 4.57 PLN included.
- 159 PLN: Starter 5 GB + Huawei E5572Cs 4G WiFi
- 199 PLN: Starter 3 GB + Alcatel Link Zone 4G WiFi
Default data rate is a very low 0.02 PLN per MB but in EU/EEA data rate is 0.09 PLN/MB. To add more data, you need to top-up these amounts, which you receive bonus:
|Recharge||Data bonus:||by online
|5-9 PLN||250 MB||360 MB||5 days|
|10-19 PLN||2.52 GB||3.12 GB||7 days|
|20-29 PLN||6.05 GB||7.45 GB||14 days|
|30-49 PLN||10.57 GB||12.97 GB||30 days|
|50-74 PLN||17.62 GB||21.62 GB||60 days|
|75-99 PLN||31.42 GB||38.42 GB||90 days|
|100 PLN||55.23 GB||67.23 GB||120 days|
|200 PLN||157.46 GB||190.86 GB||150 days|
A 20% bonus to top up volume is given if you top-up online using www.doladowania.play.pl. All packages contains rollover, if you top-up, before end of package.
Additionally so-called "unlimited internet packages" can be activated on Internet na Kartę tariff line only:
- "unlimited" internet for a day (= 24 hours) FUP = 10 GB (in EU: 0.42 GB): PLN 5, activation: *111*791*1#
- "unlimited" internet for a week (= 7 days) FUP = 30 GB (in EU: 1.68 GB): PLN 20, activation: *111*789*1#
- "unlimited" internet for a month (= 30 days) FUP = 100 GB (in EU: 4.12 GB): PLN 49, activation: *111*783*1#
- unlimited internet in night (30 days, 0:00 - 9:00, in EU: 0.42 GB): PLN 5, activation: *111*788*1#
All these "unlimited" add-ons auto-renew and must be stopped by replacing 1 by 2 as last digit in the code. "Unlimited" is limited by a FUP that throttles, if you exceed data to 1 Mbps/384 kbps. If your speed will be throttled, you can buy a NON STOP 5 GB package to restore full speed. Activation: *111*796*1# (5 PLN/5 GB, EU cap: 420 MB).
You can also activate 24 GB na rok in this tarrif. This package extend validity of your bonuses and credit to 1 year and you'll receive 2 GB per month (357 MB EU cap per month) up to 12 months. Bonuses rollover with new 2 GB package. Package cost is 50 PLN, but if you want activate it, you must have starter pack for 50 PLN or migrate from your current tarrif to InK 50 PLN by calling *163*18#. To activate this package, call *111*794*1#.
Note, if you want use this card SIM abroad, roaming is disabled by default. To activate, see below.
Play NEXT Edit
To get a NEXT SIM card, first download free app available in Google Play or App Store . Their app is geo-restricted and can only be found in the Polish Play and App stores. Then create a personal account and link it to you credit card (foreign cards are accepted). Choose your phone number and press Chcę ten numer! (for: I want this number). Then select delivery of the card. The best way is have it delivered to a Play shop. Bring your ID or passport to this store. You'll pay 5 PLN for start-up, which will be added to your account. At last scan QR code on your starter kit by app and enable subscription.
On NEXT only one monthly base plan is offered:
- 45 PLN: including unlimited calls, SMS and MMS, 50 GB data in Poland (EU cap: 3.78 GB) for 30 days
In promotion, the first 3 months are discounted by 50%. You can suspend your subscription anytime, but then you can only receive calls and SMS. If you don't re-activate your subscription for 3 months, your SIM card will be terminated.
If you overuse your data allowance, data will be cut off. To restore access to internet, you need to add 1 GB (170 MB in EU) for 2 PLN via the Play NEXT app. You can activate multiple packages this way.
Your standing balance can be used for everything what is charged additionally like international calls, roaming or add-on packages. To add 10 PLN to your account, you can dial *110# or use Play NEXT app.
Red Bull MobileEdit
Red Bull Mobile is a joint venture between P4/Play and Red Bull energy drink. It's not a MVNO as it belongs to Play and sold at their stores as a different brand aimed at the urban youth.
They offer free SIM cards in promotions, but there are two starter packs for 5 PLN (includes bonus 100 MB):
- SieMa na kartę
- SieMa na kartę PL
To manage your account you can use the same methods as for PLAY (see above). You can migrate to RedBull Mobile from Play's tariff for free.
Base offer (SieMa na kartę)Edit
To migrate to this tariff, call *163*99#. Default data is free, but speed is throttled to 32 kbps. Top-ups includes these bonus data:
|5-9 PLN||100 MB||5 days|
|10-24 PLN||1 GB||10 days|
|25-49 PLN||10 GB||30 days|
|50-99 PLN||20 GB||100 days|
|100-299 PLN||40 GB||150 days|
After first top-up, you can buy an elastic plan that includes unlimited calls, SMS & MMS plus some data:
|5 PLN||1 GB + bonus||0.42 GB||5 days||*111*960*1#|
|10 PLN||2 GB + bonus||0.84 GB||10 days||*111*961*1#|
|15 PLN||4 GB + bonus||1.26 GB||15 days||*111*962*1#|
|30 PLN||10 GB + bonus||2.52 GB*||30 days||*111*964*1#|
(*) - free limit 500 MB in EU roaming.
If overused, speed will be throttled to 32 kbps.
SieMa na kartę PLEdit
To switch to this plan, call *163*66#. All top-ups are valid for 1 year and don't include bonus data. Default data is free, but speed is throttled to 32 kbps. You can buy these packages valid for 30 days:
- unlimited domestic calls, SMS, MMS, 1 GB data in Poland: 19 PLN, activation: *111*968*1#
- 25 GB data in Poland: 20 PLN, activation: *111*969*1#.
- 50 GB data in Poland: 30 PLN, activation: *111*970*1#.
If overuse, speed will be throttled to 32 kbps. If you have a 50 GB bundle, you can buy additional 15 GB cost 10 PLN. To activate, use Play24 app. If overuse, data will be cut off!
Take care, this plan works only in Poland and data transmission and MMS are limited to Play's own network while calls and SMS work on national roaming too. All international roaming is blocked.
For new SieMa plans, you can buy these data add-ons (all valid 30 days and don't auto-renew):
|1 GB||250 MB||3 PLN||*111*971*1#|
|2 GB||420 MB||5 PLN||*111*973*1#|
|6 GB||840 MB||10 PLN||*111*979*1#|
|10 GB||1.26 GB||15 PLN||*111*980*1#|
(*) = roaming data not available for the SieMa PL plan. You can also activate free internet in promotion (see above).
Fakt Mobile EditFakt Mobile is a new joint venture between Fakt, the leading tabloid newspaper in the country and P4, owner of Play. Fakt's 4G/LTE is limited to 70 Mbps/20 Mbps.
Starter packs are available in many newspaper kiosks. They used to be given out for free, but since registration is enforced in Poland, you'll need to register to activate. Ask, if they can register there or go to any Play registration point instead (Play stores, Ruch kiosks or postal offices). Starter kit is sold for 5 PLN with the same credit included valid for 30 days. Account can be managed by Play24. In promotion, if you activate starter, you'll receive 20 GB valid 90 days.
When you text 'BONUS1GB' to 4949, they'll give you 1 GB valid for 31 days as a starter bonus.
To top-up, you can use any Play scratch card of 5, 10, 30 or 50 PLN all valid for 12 months. SIM plan stays valid for 14 months. Check balance by *101#.
You can use Play24 app to manage your account in Fakt mobile.
Data feature packages Edit
Data is free, but speed is throttled to 32 kbps. All of their packages are valid for 31 days:
|500 MB||340 MB||4 PLN||*111*831*1|
|1 GB||420 MB||5 PLN||*111*832*1|
|2 GB||760 MB||9 PLN||*111*835*1|
|4 GB||1.26 GB||15 PLN||*111*833*1|
|10 GB||2.10 GB||25 PLN||*111*834*1|
To check data balance within packages, type activation code ending with *3 instead of *1. Using more data, speed will be throttled to 32 kbps. Packages are not auto-renewed. You can book multiple packages, even at the same time. In promotion for holidays, you can activate 20 GB valid 30 days for 10 PLN. To activate, use Play24 app. Data packages contains rollover (also holiday package). If you buy another package during the validity of last, data will rollover with new package.
VoLTE and Wi-Fi CallingEdit
Play provides IMS services, which means that it's compatible with VoLTE and Wi-Fi Calling. VoLTE and Wi-Fi Calling now supports iPhone's, Samsung and some Huawei. However, VoLTE is not available in roaming partners in Poland & rest of world. These services are not available in Play Next.
EU roaming (surcharges apply) Edit
Play has received approval from the regulator to opt out from the Roam like at Home scheme and changed the rules for EU roaming again (see this site). From 1st January 2019 a surcharge of 0.0071 PLN/MB (= 7.32 PLN/GB) is now charged for any roaming data up to the EU FUP cap (mentioned in the article according to this list ) which is around 1 GB per 12 PLN sales price of the package. SOLO L, Rodzina na kartę, Play Next and RedBull Mobile SieMa 30 PLN plans have a free limit of 500 MB.
For data use beyond this cap and all permanent roaming of more than 4 months an additional surcharge of 0.022 PLN per MB (= 23.07 PLN/GB) is applied. You can check remaining EU cap by calling *800#. Play released some data packages dedicated to EU/EEA roaming (not available for the Play na kartę odNOWA plan, Play NEXT and Fakt Mobile, all valid 14 days):
- 500 MB: 11 PLN, activation: *111*791*1#
- 1 GB: 20 PLN, activation: *111*530*1#
- 3 GB: 50 PLN, activation: *111*537*1#
To check remaining data, call *575#. From 27.06.2019 Play also offers data roaming packages outside EU zone, all vaid 14 days:
- 2 packages for Belarus, Bosna and Herzegovina, China, Montenegro, Egypt, Israel, Russia, Serbia, USA, Switzerland, Thailand, Turkey and Ukraine:
- 300 MB - 50 PLN: *111*880*1#
- 1 GB - 100 PLN: *111*881*1#
- Package for UAE: 150 MB - 60 PLN: *111*882*1#
To check remaining data, call *580# (2 packages) or *584# (UAE package). This document shows in which network package works, on UAE package works on du network. If you use up allowcances outside EU/EEA zone, data transmission will be blocked. You can have activated 3 packages at the same time. For Play na kartę odNOWA plan only, there are new 4 roaming packages according to this list in 2019 that are valid indefinitely (for EU/EEA countries):
- 500 MB: 11 PLN, activation: *111*649*1#.
- 1 GB: 20 PLN, activation: *111*607*1#.
- 2 GB: 40 PLN, activation: *111*648*1#.
- 3 GB: 55 PLN, activation: *121*649*1#.
To check remaining data, call *575#. Note, some offers exclude international roaming (like RedBull Mobile SieMa na kartę PL) or have disabled by default international roaming. To enable roaming, use Play24 and activate Roaming zagraniczny.
More info Edit
- APN: internet
- Enable data roaming to use internet in national roaming!
- Play website in Polish: http://www.Play.pl
- or basic info in English: http:www.play.pl/en
- Play Next website (in Polish): https://www.next.play.pl
- RedBull Mobile website: https://www.redbullmobile.pl/
- Fakt Mobile website: https://www.faktmobile.pl/
Orange PolskaEdit2G and 3G, 4G/LTE (on 800, 1800, 2100, 2600 MHz): Orange Coverage Map good coverage in Poland. LTE is open for prepaid and covers already 99.8% of population in 2018 with speeds up to 600 Mbps. Orange used to be the market leader with the best coverage and speeds until 2017 when it was overtaken by Play.
Orange has network sharing with T-Mobile called NetWorks! - Both operators are building a common cellular network (UMTS 900 MHz and LTE 1800 MHz) and subscribers can use both networks base stations (that is not equal to domestic roaming, but basically Orange and T-Mobile subscribers are sharing the same antennas).
Orange na kartęEdit
As your SIM card needs to be registered to be activated, buy the SIM in an official store or outlet. If you have bought it at other places, check this manual in English how and where to register.
The best way is to buy a Orange Free na kartę starter. This starter packs is sold at 5 PLN with 6 GB included valid 14 days, at 7 PLN with 7 GB included valid 30 days and at 20 PLN with 50 GB included valid 14 days plus starter price as credit.
If it's not available you can buy any Orange prepaid starter like Yes or Smart plans for 5 PLN. It contains 6 GB for 14 days plus the start-up credit, but this tarrifs will be discounted and you'll be automaticly after activation moved to Orange Free. Buy it in an Orange store or at a place where they can register it on your name. Many stores nationwide can do the registration for Orange. There is also available starter pack for 30 PLN with included 15 GB, auto-renewal offer for 25 PLN and 5 PLN intial credit. It has better regulations for new users.
You can also transfer an nju SIM to Orange by texting their PUK no. to 80512.
Check your balance with *124*#. You can manage your account by free application Mój Orange.
Top-up vouchers are widely available in supermarkets, newsstands, petrol stations, grocery stores, ATMs, ticket vending machines. For top-up type: *125*<top-up code>#
Users of Orange Free na Kartę plans get free data packages for each top-up:
|5 PLN||2.5 GB||2 days|
|10 PLN||5 GB||5 days|
|25-35 PLN||15 GB||31 days|
|50 PLN||25 GB||93 days|
|100 PLN||50 GB||155 days|
|200 PLN||100 GB||155 days|
If you top-up 100 PLN or more, you'll get extra credit:
- Top-up 100 PLN - you'll get extra 10 PLN
- Top-up 200 PLN - you'll get extra 30 PLN
You can check remaining data from bonus packages using *101*01# code. note that bonuses can't be used for roaming. You can still use the airtime from top-up for making calls, texting, transferring additional data (at 0.01 PLN for 100 kB) or buying additional packages (see below). If you top-up before ending another package, data will roll over to the new package.
You can extend validity of your allocated bonuses. To extend validity, call:
- + 7 days for 3 PLN: *101*7#
- + 31 days for 9 PLN: *101*31#
- + 365 days for 30 PLN: *101*365#.
If validity of your bonus internet is over, you can get back your bonuses, if you top-up at 7 days after end of validity.
When overused in all of packages and bonuses, speed will be throttled to 64 kbps. You can deactivate this speed limit by sending a free SMS to 80733 with 'STOP LEJEK'. Then, you'll be charged by the default rate instead.
All-in-one packages Edit
Orange offers all-in-one packages including unlimited calls, SMS/MMS and a data quota:
|1 PLN||0.5 GB||90 MB||1 day||*101*1*1#||n/a|
|3 PLN||1 GB||260 MB||3 days||*101*1*3#||n/a|
|5 PLN||2 GB||420 MB||5 days||*101*1*5#||n/a|
|7 PLN||3 GB||590 MB||7 days||*101*1*7#||*101*2*1#|
|10 PLN||5 GB||840 MB||10 days||*101*1*10#||n/a|
|30 PLN||15 GB||2.51 GB||31 days||*101*1*31#||*101*2*31#|
|360 PLN||1 TB||30.09 GB||365 days||*101*1*365#||n/a|
To stop auto-renew type *101*1*0#. If overused, speed will be throttled to 64 kbps. You can activate 5 GB for 5 PLN (EU cap: 420 MB), when you receive a instruction for activation. This add-on package is valid to the end of main package. All unused allowcances will be deleted at the end of validity in once-off and auto-renew version. Another situation is for old users (SIM activated before 19 September 2019) or for new users, which'll buy 30 PLN starter pack with cyclic offer. There is some better regulations for data (roll-over internet + 1 GB bonus for auto-reneval) for low price but without MMS. These packages was the most popular before some changes in offer:
|Price||Data||EU cap||Validity||Activation (once-off)||Activation (auto-renew)|
|25 PLN||(*)||2.09 GB||31 days||*115*1*31#||*115*2*31#|
|300 PLN||1 TB||25.08 GB||365 days||*115*1*365#||n/a|
(*) The amount of GB depends, how long you stayed in network:
- 10 GB (once-off)/15 GB (auto-renewal) - up to 1 year
- 17 GB for both - from 1 year to 3 years
- 20 GB for both - from 3 years
If you want to activate old version of packages once-off above, replace *101* to *115#. To stop auto-renew, type *115*1*0#. If overused, speed will be throttled to 64 kbps.
Data feature packs Edit
Default rate on Free is 0.10 PLN per MB. Users of all Orange prepaid plans (incl. Orange Free na Kartę plan) can buy following data packages:
|1 PLN||1 GB||90 MB||1 day||*115*5*1#||n/a|
|3 PLN||3 GB||260 MB||3 days||*115*5*3#||*115*6*3#|
|5 PLN||5 GB||420 MB||5 days||*115*5*5#||*115*6*5#|
|7 PLN||7 GB||590 MB||7 days||*115*5*7#||*115*6*7#|
|10 PLN||10 GB||840 MB||10 days||*115*5*10#||*115*6*10#|
|5 PLN||1 GB||420 MB||30 days||*115*5*31#||*115*6*31#|
|15 PLN||5 GB||1.26 GB||30 days||*115*5*35#||*115*6*35#|
|30 PLN||30 GB||2.51 GB||30 days||*115*5*30#||*115*6*30#|
|50 PLN||50 GB||4.18 GB||50 days||*115*5*50#||*115*6*50#|
|100 PLN||100 GB||8.36 GB||100 days||*115*5*100#||*115*6*100#|
To check balance, dial *115*5# (once) or *115*6# (auto-renew). To deactivate auto-renew version, dial *115*6*0#. If overuse data, speed will be throtted to 64 kbps. You can deactivate speed limit (see above). Data can also roll-over with new package.
You can also activate a package called Pakiet GB na muzykę with unlimited data for Spotify. To activate, send SMS A to 80802. Package cost 4.99 PLN per month. To deactivate, send SMS WYLACZ to 80802. This package doesn't work in roaming.
Zawsze bez limitu (Always unlimited) Edit
This offer started in July 2019. Thre is another rules to normal prepaid line. The starter pack cost 5 PLN (with Zawsze bez limitu po doładowaniu on front) or you can move your existing SIM card by calling *130*11#. To change tarrif you must have 5 PLN or more in your account, but if you buy a new starter pack, you must top-up at least 5 PLN to activate it.
All your current balance and future top-ups is converting to "unlimited days". Basic rule is: 1 PLN = 1 day of unlimited calls, SMS/MMS (domnestic only) and 500 MB (with 90 MB EU cap). These top-ups are available:
|5 PLN||2.5 GB||450 MB||5 days|
|10 PLN||5 GB||840 MB||10 days|
|25 PLN||12.5 GB||2.09 GB||25 days|
|30 PLN||15 GB||2.51 GB||30 days|
|40 PLN||20 GB||3.6 GB||40 days|
|50 PLN||25 GB||4.18 GB||50 days|
|100 PLN||50 GB||8.36 GB||100 days|
|200 PLN||100 GB||16.72 GB||200 days|
To check remaining data, call *130*0#.
If you want some balance to use for roaming or international calls, you can convert your "days" to balance by calling:
|1 PLN||*130*1#||- 1 day|
|2 PLN||*130*2#||- 2 days|
|5 PLN||*130*5#||- 5 days|
If you used up days, you'll have 30 days to top-up, after your SIM card will be terminated. In this tarrif you can't activate all packages with data or calls (also Elastyczny Pakiet Internetowy).
You can migrate to Orange Free na kartę by calling *130*12#. All your unused days have been converted to normal balance.
Orange starts to offer eSIMs for compatible devices (officially it supports Apple iPhone Xs, Xs Max, Xr and Apple Watch 4 Cellular, unofficially works also on Pixel 3, 3 XL). To get an eSIM, buy normal starter pack, on computer login to Mój Orange and find Plan taryfowy i karta SIM. Then select Akcje, next Wymień kartę, accept regulations, enter authorization code from SMS and scan QR code. You can also change your SIM by visiting Orange shops. Max. 5 changes from SIM to eSIM (or eSIM to eSIM) per month are free, after they'll cost 25 PLN for each change. You can change eSIM card to normal SIM card by buying normal starter pack (up to 15 PLN, don't register it) and go to Mój Orange. Cost changing SIM card is 15 PLN minus cost of starter pack. Changing SIM card in Orange shops cost 25 PLN.
Orange Flex Edit
Orange's new plan Flex competes with Play Next (see Play above). It was launched in May 2019 and similar to Play Next it offers hybrid prepaid plans.
To get the SIM card, first download free app available on Google Play and App Store. Then create a personal account, click on Wybierz swój plan (choose your plan) and click on Nie, chcę wybrać nowy numer (no, I want new number). Click on Nie, zamów kartę SIM (no, I don't have SIM card) and choose delivery. The best option is delivery to Orange shop, but if you have a device, which supports eSIMs, you can add it as eSIM card. After click Tak, mam kartę SIM (yes, I have SIM card) and scan QR code. Next verify your identity by taking photo of your ID and photo with your face. After verification photos will be deleted. Next you can choose to receive information about your account. Next accept regulations and verify your account. Then link your credit card to app (foreign cards are accepted) and activate your plan by pressing Aktywuj teraz! (activate now).
These plans are valid for 30 days and all include unlimited calls, SMS and MMS:
|25 PLN||15 GB||2.09 GB|
|30 PLN||30 GB||2.51 GB|
|50 PLN||50 GB||4.18 GB|
|80 PLN||100 GB||6.68 GB|
If overused, your speed will be throttled to 64 kbps. You can migrate to bigger package or buy data feature packages:
- 1 GB - 3 PLN
- 5 GB - 10 PLN
- 10 GB - 15 PLN
All packages include a Social Pass, which you can use Facebook, Instagram, TikTok, Snapchat, Twitter, Pinterest, Messenger, WhatsApp and Viber without debiting your data (includes also VoIP and pictures/images/videos on apps). You can also add another passes to your account, which can be used only in Poland:
- Music Pass: Tidal, Deezer, Spotify, Amazon Music, Apple Music, Polskie Radio - 5 PLN/30 days (EU cap: 420 MB)
- Video Pass: YouTube, Netflix, HBO GO, vod.pl, Orange TV Go - 5 PLN/day (EU cap: 420 MB), 10 PLN/7days (EU cap: 840 MB), 20 PLN/month (EU cap: 1.67 GB).
Also passes will work, if you use-up your data. On some websites users reports the same video/music quality before and after using up allowcances without any problems. You can buy additional SIM card with the same number cost 9 PLN/month. You can choose, which type of card want you - normal SIM card or data-only SIM. This SIM shares plan and mobile number with main SIM card. Oranfe Flex app can be used for free (without debiting your data or if you run out of data), also in roaming. You can give part of your internet package to another person with Orange Flex, but you can't share all of your data (it must be 1 GB remaing data left).
You can terminate your plan by pressing Zakończ mój plan. For 6 months your numer will be blocked, but you can re-enact your subscription. After that your SIM card will be terminated.
nju mobile Edit
Nju mobile is the second brand of Orange in Poland and like Plush by Plus aimed at young people. It's not a MVNO, but an Orange subsidiary. They often have better promotions than the original Orange brand.
Starter packs in mini and micro sizes are available in all Orange stores and further outlets. There are starters for 4, 5 or 20 PLN, each with the same credit pre-loaded valid for 30 days. Do the registration there (registration points).
Starters are from 4-20 PLN giving different amounts of bonuses depending on promotion. You will normally end up with some GB and some more PLN even on the smaller starter packs. 4 and 5 PLN starter packs include 10 GB valid 15 days. You can also transfer an Orange SIM to nju by texting their PUK no. to 80511.
You can top-up nju mobile with regular Orange vouchers but you have to type *128*<top-up code># (on vouchers are only information for regular Orange top-up rules).
If you top-up 100 PLN or more, you'll get extra credit:
- Top-up 100 PLN - you'll get extra 10 PLN
- Top-up 200 PLN - you'll get extra 30 PLN
Nju is one of the few brands whose topped up credit stays valid forever. You are only supposed to make one recharge per half year to keep your SIM plan alive. Check balance by calling *127*1#. You can manage your account by application, available in Google Play (not for iOS devices).
Voice and data SIM Edit
Default rate without a daily or weekly plan or a data pack is 0.19 PLN per MB. Nju has daily and monthly combo plans with calls, texts and data:
- daily plans (based on one calendar day): wszystko komórkowe: 250 MB per day (110 MB in the EU), unlimited calls and SMS capped at 1.20 PLN. Activation: *127*67# for 6 PLN. For more data you can add the 9 GB package (see below). First activation is free, following activations costs 6 PLN.
- monthly plans for 30 days:
- Rozmowy za nie więcej niż 19 zł: included unlimited calls only capped at 19 PLN . Data can be added for another 19 PLN: 3 GB (in EU: 1.58 GB). Activation: *127*66#
- Wszystko komórkowe: 10 GB per month (2.43 GB in the EU) and unlimited calls and SMS to Poland and the EU: 29 PLN. Activation: *127*63#.
If overuse, speed will be throttled to 64 kbps. You can deactivate speed limit, by sending text START to 80605. All data will be charged at default rate. You can also come back to speed limit, by sending STOP to 80605.
Data feature package Edit
NJU offers a 9 GB data package (capped at 760 MB in the EU) for 9 PLN with full LTE speed. This can be activated by *127*69# or texting 'AKT' to 80355. Check package balance by *127*69*1#. This package is for 31 days and will not auto-renew. You can activate 9 GB only, if you didn't use package in plans or if you use up allowances. Package can rollover, if you buy new one before end of validity an older.
"Im dłużej tym lepiej" (= the longer the better) Edit
This promotion can be activated, by sending a SMS with the word 'START' for 80510. The amount of GB depends on how long you have stayed with the network:
- from 6 months to 1 year: double data
- from 1 year to 2 years: 2.5 times data
- from 2 years: triple data
Package cost and EU cap don't change. The promotion does not apply to the 9 GB package.
VoLTE and Wi-Fi Calling Edit
Orange has IMS deployed, which means that VoLTE and Wi-Fi Calling are offered, but can't be used outside of Poland (except Orange Flex). To use VoWIFI in Poland you can use free app available on Google Play (Orange) , Google Play (nju) or have a compatible, configured device such as iPhone 5S and later.
EU roaming (surcharges for prepaid apply)Edit
Orange has received approval from the regulator to opt out from the Roam like at Home scheme and changed the rules for EU roaming (only for prepaid users). From 19th May 2019 applies surcharge of 0.00188 PLN/MB (=1.89 PLN/GB) for any roaming data up to RLAH cap (mentioned in the article according to this list ). For data use beyond this cap and all permanent roaming of more than 4 months an additional surcharge of 0.0234 PLN per MB (= 23.96 PLN/GB) is applied. You can check remaining EU cap by sending SMS with ILE to 8095. There is also speed limit in roaming to 15 Mb/s.
You can also buy new 1 GB package for EU/EEA countries valid 7 days for 15 PLN. To activate, call *130*31#. To check remaining data, dial *130*32#. Data package can roll-over with newer package.
In contrast to prepaid offer, in Orange Flex you can use your EU cap without surcharges and on full speed. But if you want use more than your limit, you can buy EU data packages:
- 500 MB - 8 PLN
- 1 GB - 15 PLN
You can also top-up your standing balance to use Internet in EU zone. But if you want use Orange Flex outside EU zone, you need to buy special roaming package:
- 500 MB - 125 PLN - Standard Zone
- 1 GB - 225 PLN - Standard Zone
- 500 MB + 100 min - 175 PLN - Standard Zone
- 500 MB - 500 PLN - Exotic Zone
You can check which country is in selected roaming zone in this document .
- In all offers there is activated data compressing, you can't deactivate it.
- APN: internet /or/ internetipv6
- Username and password: internet
- Website in Polish: http://www.orange.pl
- English website: https://www.orange.pl/view/international-calls, https://www.orange.pl/view/eng
- nju website: https://www.njumobile.pl/
Plus (by Polkomtel)EditPlus (formerly Plus GSM) is the brand name of Poland's mobile phone network operator Polkomtel. The company is entirely owned by Spartan Capital Holdings sp. z o.o. Plus uses LTE base stations from Aero2 and Sferia, because its own Plus LTE coverage have been limited (mostly up to 3G/HSPA+)
For 4G/LTE these frequencies from Plus and partners are employed together:
- Plus: 900 MHz (B8), 1800 MHz (B3), 2100 MHz (B1) and 2600 MHz (B7)
- Aero2: 900 MHz (B8), 1800 MHz (B3), 2600 MHz (B7) and TDD-LTE 2600 MHz (B38)
From 2019 Plus/Aero2 will also add TDD-LTE 2600 MHz (B38) to boost coverage and speed. Summing up, Plus has a good coverage throughout the country on 2G and 3G while their 4G/LTE network already covers 99% right now: Plus Coverage Map. 4G/LTE (called LTE PLUS) is available on prepaid cards with speeds up to 150 Mbps. LTE-Advanced (called LTE PLUS ADVANCED) is available for 73% of Polish population, is open for prepaid with speeds up to 300 Mbps (750 Mbps in Białystok so far). Plus is the local Vodafone partner.
Currently Plus has the slowest 4G network compared with other operators. The operator hasn't modernized its network by adding frequences to base stations. Their network is still based on Aero2's 1800 and 900 MHz predominantly. Additionally, many MVNOs run on Plus (these MVNOs can't be listed) with very big data packages at quite low price. The result is that network tends to be overcrowded and you have slow speeds (about 0.5 - 10 Mbps usually).
From January 2019 Plus has lost its license of 4G/LTE on band 20 (800 MHz). If you have a device, which doesn't work on band 8 (900 MHz) in 4G instead, you'll be downgraded to 2G/3G network in rural areas.
Plus na kartę Edit
To register you need to go to a store of the operator (locator) and show your ID or ask at a kiosk before buying, if they are able to register it on a foreign passport. Starters are sold from 5 PLN with different bonuses and credits (see below).
Plus offers additional registration at 1,300 Plus or Cyfrowy Polsat outlets, 270 Neonet shops, 1,800 Ruch kiosks, 4,600 post offices and many other points shown on this map.
Top-ups are available at Plus stores, service stations, kiosks, grocery stores or online using credit cards. To top-up by vouchers, type *123*<voucher PIN>#. To check balance and validity, type *100#.
Starter packs Edit
Plus sell these two major options:
- Prosto na Kartę (= Basic prepaid): for 5 PLN
- Elastyczna na kartę (= Elastic prepaid) with three other starter packs:
- for 5 PLN: with 6 GB valid 7 days (with Do 100 GB po doładowaniu on front)
- for 5 PLN: with 6 GB valid 15 days (with Bez Limitu i 10 GB on front)
- for 15 PLN: with 30 GB valid 15 days, and 30 GB valid 1 year, if you top-up 30 PLN or more (with 30 GB na rok on front)
Prosto na kartęEdit
This plan have a common base rate for 1 MB, min or SMS in Poland and the EU at 0.19 PLN. All top-ups are valid for 1 year. You can change to this plan by *147*26#. Only one data option can be added:
- 3 GB (in the EU max. 420 MB) for 30 days at 5 PLN by *136*11*03#.
If you top-up 100 PLN or 150 PLN, you'll get extra credit:
- 100 PLN, extra 15 PLN
- 150 PLN, extra 30 PLN
Elastyczna na kartęEdit
You can migrate to these tariff by calling *147*27# or by using Plus Online application. This tariff is for smartphones and tablets, modems, etc. Default data rate is 1.20 PLN per MB. Top-ups include bonus data and unlimited apps:
|Top-up||Data bonus||Validity||included Extras|
|5 PLN||100 MB*||5 days||ipla, Plus Music|
|10 PLN||2 GB*||10 days|
|20 PLN||4 GB*||20 days|
|25 PLN||10 GB*||30 days||ipla, Plus Music,
Viber (only texting)
|50 PLN||25 GB*||90 days|
|100 PLN||50 GB*||180 days|
|200 PLN||100 GB*||180 days|
Bonuses can't be used for roaming. If overused, speed will be throttled to 32 kbps.
*In promotion data bonus will be doubled till 31.12.2019.
Your remaining data will roll-over with new top-up. These packages can be activated:
- 1 GB (in EU max. 420 MB) valid 30 days - 5 PLN. Activation: *136*11*01#. Package is auto-renew. To deactivate, call: *136*00*01#
- Rok Ważności konta: one year credit validity, activation: *136*11*12# and top-up at least 5 PLN
Plush is the second brand of Plus in Poland aimed at young people. It's not a MVNO, but an Plus subsidiary. Like nju on Orange, they often have better promotions than the original Plus brand.
Top-ups are available at Plus stores, service stations, kiosks, grocery stores or https://doladuj.plushbezlimitu.pl/ online using credit cards. To top-up by Plus vouchers, type *123*<voucher PIN>#. You can migrate to Plush, using Plus Online application or by entering *147*23# and after *136*11*01#. Change tariff cost 5 PLN.
They sell two prepaid starter packs with other pictures on front for 5 PLN in their stores (locator). It contains 6 GB valid 15 days.
Voice & data SIMEdit
Default data is 0.19 PLN per MB. Top-ups include these bonus data valid for 30 days:
|5 PLN||100 MB|
|10 PLN||1 GB|
|20 PLN||3 GB|
|25 PLN||10 GB||
10 GB for YouTube (480p)
|50 PLN||20 GB|
|100 PLN||50 GB|
|200 PLN||100 GB|
Packages can't be used in roaming. If you've used up your data package, your internet speed will be throttled to 32 kbps. These add-ons are offered:
- Pakiet YouTube: first 30 days free, thereafter 5 PLN for 30 days, 2.5 GB for YouTube, optimized for 480p resolution, activation: *121*11*01#.
- Rok Ważności konta: one year credit validity, activation: *136*11*10# and top-up at least 5 PLN
- 5 GB (in EU max. 420 MB) for 30 days: 5 PLN - activation: Send SMS PAKIET to 80025. Package is auto-renew. To disable, call *136*00*09#
- 200 GB to use in night (1am - 8am, EU cap: 840 MB): 10 PLN - activation: *136*11*11#.
In promotion until 31.08.2019, you can get up to 30 GB for free (10 GB/month). To activate free bonus, dial *136*11*8959# or use Plus Online app.
If you want to get all-in-one packages with EU cap, first disable bonuses from top-up by calling *136*00*01#. There are available 3 combo plans, all valid 30 days and auto-renew:
|10 PLN||1 GB||830 MB||unlimited SMS/MMS, Facebook||*136*11*02#||*136*00*02#|
|20 PLN||3 GB||1.67 GB||unlimited calls, Facebook||*136*11*04#||*136*00*04#|
|25 PLN||10 GB||2.09 GB||unlimited calls, SMS/MMS, Facebook, Messenger, WhatsApp, Instagram||*136*11*07#||*136*00*07#|
If overused, speed will be throttled to 32 kbps or the same packages as above can be activated for extra data.
EU roaming (surcharges apply) Edit
From 10th October Plus remove surcharges in EU/EEA roaming for all users. You can use for free your EU cap, which is given based on cost of package showed in this document (general rule: 5 PLN - 420 MB), but if overuse or break FUP rules, you'll be surcharged 23.95 PLN per GB.
You can still buy these special roaming packages valid in EU/EEA, Switzerland, Turkey and USA (on both T-Mobile US and AT&T):
|100 MB||9 PLN||7 days||*121*11*86#||*121*00*86#|
|400 MB||19 PLN||14 days||*121*11*87#||*121*00*87#|
|1 GB||39 PLN||30 days||*121*11*88#||*121*00*88#|
Even roaming packages auto-renew. Better disable them by code.
More info Edit
- APN: plus
- To change language of operators SMS to English, dial: *105*20#
- Plus (and MVNOs) is not certified by Apple and you can't use FaceTime and some users reports problems with LTE.
- Plus website in Polish only: http://www.plus.pl/
- Plush website: https://www.plushbezlimitu.pl/
T-Mobile PolskaEditT-Mobile in Poland has a best coverage in Poland on 2G, 3G and 4G/LTE: coverage map (for LTE scroll). 4G/LTE is open for prepaid and covers 99.7% of population in 2017 already. On the majority of 4G base stations LTE Advanced is available to compatible devices at no extra cost. LTE-A in a T-Mobile can offer up to 300 Mbit/s of download speed.
Before 2011 it used to be a second operator in Poland, but after rebranding to "T-Mobile.pl" (from "Era") and during period with disappointing offers compared to other operators, it started losing customers. Currently it has least market share.
It has the best coverage and quality of network in Poland (after Play). T-Mobile has a union with Orange Polska to improve infrastructure called NetWorks! - T-Mobile and Orange are building cellular network together (UMTS 900 MHz and LTE 1800 MHz) that subscribers can use both networks base stations (that is not equal to domestic roaming, but basically T-Mobile and Orange subscribers are using the same antennas).
T-Mobile na kartęEdit
They sell three prepaid starter packs for 5 PLN in their stores (locator):
- T-Mobile na kartę: their voice & data SIM for 5 PLN with:
- "unlimited per day" package included (with Tylko najlepsza oferta on front)
- "unlimited per 5 days" package included (with Bez limitu minuty, SMS-y i Video on front)
- Internet na kartę: their data-only SIM for 5 PLN with 7 GB valid for 7 days preloaded (with Do 111 GB po doładowaniu od front)
For registration of SIM cards that are bought at other places, scroll down this page for a map.
Top-ups are available at the usual places. To top-up by voucher, type *111*<voucher code>#, to check balance *101#.
Voice and data SIM - T-Mobile na kartęEdit
Default data rate is 0.20 PLN/MB. They offer four different "unlimited" plans with speed limited to 15 Mbit/s for download and upload. All includes one year credit valid:
- "unlimited" per day: 1 PLN including all domestic calls, SMS and 300 MB (90 MB in EU) data per calendar day until midnight. Rate is not charged if there are no calls, SMS or less than 5 MB data use. To activate, type *140*296#. (*140*296*1# to disable) For more data until midnight you can add:
- 300 MB (max. 40 MB in EU): 0.50 PLN, activation: *140*296*3#
- 1 GB (max. 90 MB in EU): 1 PLN, activation: *140*296*4#
- "unlimited" per 5 days: 5 PLN including all domestic calls, SMS/MMS and 1 GB (430 MB in EU) with Supernet Video DVD included. To activate, type *150*161*2#. For more data to the billing 5 days you can add:
- 1 GB (max. 260 MB in EU): 3 PLN, activation: *150*161*5#
- 2 GB (max. 430 MB in EU): 5 PLN, activation: *150*161*6#
- "unlimited" per month: 25 PLN including all domestic calls, SMS and 10 GB (max. 2.14 GB in EU) data per month. To activate, type *140*265#. For more data to the billing month you can add:
- 1 GB (max. 260 MB MB in EU): 3 PLN, activation: *140*265*3#
- 3 GB (max. 430 MB in EU): 5 PLN, activation: *140*265*4#
- 5 GB: (max. 1.03 GB in EU) 12 PLN, activation: *140*265*5#
"unlimited" per month: 30 PLN including all domestic calls, SMS/MMS and 10 GB (max. 2.57 GB in EU) with Supernet Video DVD included valid 30 days. To activate, type *150*150*2. For more data to the billing month you can add:
- 1 GB (max. 260 MB in EU): 3 PLN, activation: *150*150*5#
- 3 GB (max. 430 MB in EU): 5 PLN, activation: *150*150*6#
- 5 GB (max. 1.03 GB in EU): 12 PLN, activation: *150*150*7#
"Supernet Video DVD" offers unlimited video data up to 480p in YouTube, Netflix, Vevo, Showmax, Onet VOD, player, TVP Sport, TVP Stream, Chili, wyborcza.pl, WP Pilot, Google Play Video, Amazon Prime Video and TVP VOD. Be aware, speed is limited to 1.5 Mbps in these applications and if overuse basic data package, speed will be throttled to 16 kbps also in these apps. Package can be also activated once, by calling *150*155*2# (5 PLN/5 days).
Data SIM - Internet na kartę Edit
This data-only SIM is intended for modems and tablets, but you can use in smartphones. Starter pack for 5 PLN includes 7 GB valid 7 days. This prepaid plan can't be changed from other plan and can't be managed by Mój T-Mobile app.
Default data rate is 0.10 PLN/MB. Top-up includes bonus data (bonus is valid as long as account stays active plus 31 days in passive mod, data can roll-over, if you top-up before package has expired):
|5 PLN||2 GB||30 days|
|10 PLN||4 GB|
|20 PLN||8 GB|
|25 PLN||10 GB|
|30 PLN||15 GB|
|50 PLN||25 GB||60 days|
|100 PLN||50 GB||120 days|
|200 PLN||111 GB||150 days|
To check remaining data, dial *150*162*1#.
When data allowance is used up, default data rate applies. Internet works on full speed 2G/3G and 4G/LTE. Unused credit can be used to buy data feature packages (see below) or to subscribe Tidal .
Data feature packagesEdit
|2 GB*||13 PLN||30 days#||1.11 GB||*150*152*2#|
|5 GB^||10 PLN||3 days||860 MB||*150*153*2#|
|20 GB||20 PLN||5 days||1.71 GB||*150*154*2#|
|1 GB*||4.99 PLN||183 days||430 MB||*150*151*2#|
All packages don't auto-renew (except of * - to deactivate, replace *2# by *3# in the activation code). To check remaining data, replace *2# by *1#. Packages include full LTE speed. If you overuse, speed will be throttled to 16 kbit/s.
(^) - This package can be used only on the weekend (Friday, Saturday and Sunday). If you activate before Friday, package will be enabled from Friday. If you activate during these days, package is valid to the end of Sunday.
(#) - This package will also extend validity of your credit to 30 days, if you have validity lower than 30 days.
Heyah is a long established subsidiary of T-Mobile.
Heyah prepaid SIM cards are available for 5 PLN (or discounted for 3 PLN) including the same credit valid for 7 days at T-Mobile stores and many other places. Better go to a T-Mobile store for registration.
To manage your account in Heyah, you can use Moja Heyah application available in Google Play .
Top-ups can be made there or online and are valid for 100 days. To top-up by voucher, type *109*<PIN code>#, check balance by *108#.
Combo feature packs Edit
All new Heyah SIM cards are based on the same offer as T-Mobile, speed is limited to 15 Mbit/s. They only sell one base option:
- 25 PLN: 30 days unlimited calls and SMS/MMS, 10 GB data (EU cap: 2.14 GB). Activation: *150*159*2#.
You can buy data add-ons:
- 1 GB: 5 PLN, (EU: 430 MB) - activation: *140*265*3#
- 3 GB: 9 PLN, (EU: 770 MB) - activation: *140*265*4#
- 5 GB: 12 PLN (EU: 1.03 GB) - activation: *140*265*5#
This package is discounted by 50% when you purchase them for the first time with a new SIM card. You can also buy package, called Smart społeczność. In these package, you can use Facebook and Whatsapp for free. Package cost 4.99 PLN and auto-renew every 30 days. To activate, call *140*795#. To deactivate, call *140*795*2#.
Heyah also offers Supernet Video (see above). To activate, call: *150*155*2# (5 PLN for 5 days, without auto-renew).
Data without packages (Safe internet): first 10 MB for 3 PLN, next 90 MB for 6 PLN, after speed throttled to 16 kbps per 30 days. You can activate additional 150 MB cost 3 PLN by calling *125*7*19#. Safe internet doesn't work in roaming. Data feature packages are the same as T-Mobile (see above).
These packages are more expensive and include less data, but with full speed of 4G/LTE:
|9.99 PLN||1 GB||850 MB||*140*800#|
|14.99 PLN||2 GB||1.28 GB||*140*801#|
|19.99 PLN||3 GB||1.71 GB||*140*802#|
|29.99 PLN||5 GB||2.57 GB||*140*803#|
From 14.99 PLN includes unlimited SMS/MMS, from 19.99 PLN includes Smart społeczność. All packages are valid 30 days and auto-renew. Also, if you won't buy all-in-one packages, you can buy these:
- 250 MB for 7 days (EU cap: 260 MB): 3 PLN, activation: *100*892#.
- Dniówka Internet: 50 MB per day (EU cap: 20 MB), 0.28 PLN (if you don't use, you don't pay), activation: *100*815#.
If you overuse, speed will be throttled to only 16 kbit/s. You can buy these packages:
|250 MB||6 PLN||250 MB||*100*865#|
|1 GB||10 PLN||860 MB||*100*862#|
|3 GB||20 PLN||1.71 GB||*100*861#|
|6 GB||30 PLN||2.57 GB||*100*860#|
All packages auto-renew every 30 days. To deactivate, replace # by *2#.
tuBiedronkaEdittuBiedronka is another long established subsidiary of T-Mobile. Biedronka is the largest supermarket chain in the country.
tuBiedronka prepaid SIM cards are available for 4 PLN including the 5 PLN credit valid for 14 days at T-Mobile stores and Biedronka shops. You can register your SIM card in a Biedronka or in a T-Mobile store.
Top-ups can be made in Biedronka shops (for 5 PLN (5 days), 10 PLN (21 days), 20 PLN (45 days), 30 PLN (60 days)). To top-up by voucher, type *111*<PIN code>#, check balance by *101#.
To activate top-ups bonus, call *140*730*2#. Top-ups includes these bonus (all valid 30 days, if you top-up before end of another package, data will be rollover with new package):
- top-up: 20-29.99 PLN: 5 GB bonus
- top-up: >30 PLN: 10 GB bonus
Bonuses can't be used for roaming. Bonus works on 2G and 3G network only. Data feature packages are the same as T-Mobile (see above).
VoLTE and Wi-Fi Calling Edit
T-Mobile provides IMS as well; which means that VoLTE and Wi-Fi calling are available, however, not for prepaid accounts at the moment, only for postpaid plans.
EU roaming (surcharges apply) Edit
T-Mobile has received approval from the regulator to opt out from the Roam like at Home scheme and changed the rules for EU roaming again. From 19th May 2019 a surcharge of 0.0039 PLN/MB (= 4 PLN/GB) is now charged for any roaming data up to the RLAH cap (mentioned in the article according to this list ).
For all data use beyond this cap and all permanent roaming of more than 4 months an additional surcharge of 0.0234 PLN/MB (= 23.38 PLN/GB) is applied. T-Mobile also sells "Travel & Surf" roaming packs as add-ons to all prepaid plans (except Internet na kartę), that include the non-EU countries of Albania, Montenegro and Macedonia as well as all of EU/EEA:
- 50 MB for 24 hours: 2 PLN - activation: text UE50
- 200 MB for 72 hours: 8 PLN - activation: text UE200
- 500 MB for 7 days: 19 PLN - activation: UE500
- 1 GB for 7 days: 34 PLN - activation: UE1000
- 3 GB for 7 days: 50 PLN - activation: UE3
For activation text code to 80717. If you have Internet na kartę roaming may be disabled. To activate, call *132*5*1#.
- APN: internet
- Username and password (for Heyah): heyah
- Website in Polish: http://www.t-mobile.pl
- Heyah website: http://www.heyah.pl/
- tuBiedronka website: http://www.tubiedronka.pl
LycamobileEditThe UK-based operator Lycamobile opened its Polish branch in 2011. It's operating as MVNO on the Plus network in 2G, 3G and 4G/LTE speeds up to 300 Mbps but signal has been routed via British servers with poor routing, why users reports slow speed and big latency. For coverage check Plus (see above).
Their SIM cards are available for free in micro-, mini- or nano size in their outlets. They have many agencies around the country in newsstands, kiosks, supermarkets and online sent to a Polish address. But better buy it in one of their sales outlets, where they can register it on your name.
Top-ups can be purchased there as well in 5, 10, 20, 30, 50 and 100 PLN denominations. You are expected to make a top-up right away, as the SIM doesn't include credit. It's valid for only 6 months without being recharged.
Top-ups are also available online. Foreign credit cards are accepted. The website has an English option too. When topping up, you will be asked for an ID number and a local address. The ID can be a PESEL (Poland national ID) or any other ID. You can use your passport number and your hotel address.
Data feature packsEdit
These monthly data packages are available to be activated on the SIM:
|100 MB||2 PLN||100 MB||*139*5103#|
|300 MB||3 PLN||300 MB||*139*5107#|
|1 GB||5 PLN||450 MB||*139*5200#|
|2 GB||7 PLN||600 MB||*139*5201#|
|3 GB||10 PLN||1 GB||*139*5202#|
|5 GB||15 PLN||1.5 GB||*139*5104#|
|15 GB||25 PLN||2.25 GB||*139*5105#|
|30 GB||35 PLN||3 GB||*139*5106#|
Lycamobile also released monthly combo plans including unlimited calls & SMS (to Polish numbers)(except XS - 100 mins, 100 SMS):
|Package||Data in PL||Data in EU||Price||IDD mins||Activation|
|Do wszystkich XS||1 GB||1 GB||10 PLN||-||*139*4810#|
|Do wszystkich S||30 GB||2 GB||20 PLN||-||*139*4819#|
|Do wszystkich M||35 GB||2.25 GB||25 PLN||-||*139*4829#|
Do wszystkich L
|40 GB||3.5 GB||39 PLN||-||*139*4839#|
|Do wszystkich XL||50 GB||4.5 GB||49 PLN||-||*139*4849#|
|Wszystko w jednym L||12 GB||3 GB||35 PLN||300||*139*4035#|
|Wszystko w jednym XL||15 GB||4.25 GB||49 PLN||500||*139*4049#|
|Wszystko w jednym XXL||15 GB||6 GB||69 PLN||1000||*139*4069#|
|Wszystko w jednym XXXL||20 GB||8.5 GB||99 PLN||unlimited||*139*4099#|
All packages (except XS and S) are discounted by 50% when you purchase them for the first time with a new SIM card. For activation send code. To check status dial *137#. These packages will automatically renew, if there is credit. To stop, call customer service on 322 or dial *190# up to 8pm on the day of expiry of the old pack. Unused data can roll-over with new package (applies only to Do wszystkich (except XS) plans), but unused data can be carried for 1 month only.
Default data rate outside of these packages displayed above is 0.21 PLN per MB. For extra data, add one of these two bolt-ons:
- 500 MB (EU cap: 300 MB): 3 PLN, activation: *139*601#
- 1 GB (EU cap: 450 MB): 5 PLN, activation: *139*602#
These extra packages are only valid for the rest of the running time of the base pack.
EU roaming Edit
Lycamobile in Poland applies "roam like at home" based on EU caps. If you overuse EU limit, you'll be charged 0.21 PLN/MB.
- APN: data.lycamobile.pl
- Username: lmpl (that's lowecase L, not capital i).
- Password: plus
- Tethering/hotspot use is banned and blocked.
- Website in English: http://www.lycamobile.pl/en
a2mobile EditIn 2018 Premium Mobile bought a2mobile from Cyfrowy Polsat. Premium Mobile is a MVNO running on Plus/aero2 network in 2G, 3G and 4G/LTE up to 300 Mbps, which offers contracts for an indefinite period, but is not available for tourists. a2mobile is a prepaid offer of Premium Mobile.
The SIM starter packs is available online and at some stores (locator ). The SIM can be registered at these points too. They sell a starter pack for 10 PLN valid for 1 year with 10 PLN pre-loaded.
To top-up you can use any Plus and a2mobile voucher. To top-up with an a2mobile voucher, enter *111*<voucher code>#, to top-up with a Plus voucher, enter *123*<voucher code>#. All top-ups are valid for one year. To check balance, call *111#. There is available free app, called moje.a2mobile. Is available on Google Play (not for iOS devices so far).
Data feature packagesEdit
Default rate is 0.04 PLN per MB. You can buy "unexhausted" packages valid for 31 days:
|"Unexhausted" internet||12.90 PLN||*222*7#|
|"Unexhausted" calls and intenet||17.90 PLN||*222*4#|
|"Unexhausted" SMS/MMS and internet||17.90 PLN||*222*3#|
|"Unexhausted" all 19,90||19.90 PLN*||*222*1#|
|"Unexhausted" all 24,90||24.90 PLN||*249*1#|
|"Unexhausted" all 29,90||29.90 PLN||*299*1#|
Their Pakiet społecznościowy (social media package) is included in all plans. You can use unlimited Messenger, Facebook and Frifon. If you won't buy any packages above - to activate social media package call *222*8# for 5 PLN.
In "unexhausted" internet plans, speed will be throttled depending on how much data you have used and selected offer. To check status limitations, call *200#.
|Price of package||Internet|
|At full speed||At 3 Mb/s||At 1 Mb/s||At 512 kb/s|
|All others||5 GB||5-10 GB||10-15 GB||over 15 GB|
|19.90||10 GB||n/a||10-15 GB||over 15 GB|
|24.90||20 GB||n/a||20-25 GB||over 25 GB|
|29.90||30 GB||n/a||30-35 GB||over 35 GB|
You can buy additional 5 GB at full speed for 5 PLN by *234*1#.
EU roaming (surcharges apply)Edit
Premium Mobile (a2mobile) opt out from Roam like at Home scheme. From 11th October 2019 a surcharge of 0.009 PLN/MB (= 9.52 PLN/GB) is now charged, if you have any data package. If you spend more than 4 months in roaming, surcharge have been raised to 0.02 PLN/MB (=20.48 PLN/GB).
More information Edit
- APN: a2mobile.pl
- It's recommended to enable data roaming
- For VoWIFi use free app, available on Google Play, but not for iOS
- Website in Polish: http://a2mobile.pl/
Klucz mobile Edit
Klucz mobile is another MVNO on the Plus network (see above). It started in 2013 and has very cheap international call rates and data too. 2G, 3G and finally 4G/LTE (up to 300 Mbps) is accessible with new SIM cards given out now.
Their SIM card may be hard to find. That's why they publish this list of outlets: Klucz Mobile Sales Points. All Teletorium phone stores sell it too. The SIM is for free and credit stays alive for 360 days. Starter packs can be registered in these points and in Plus stores.
To change service language, compose USSD code *105*20# and wait for confirmation SMS.
Data feature packs Edit
Default rate is 23.95 PLN per GB. So add one of these packs valid for 30 days:
|1 GB||420 MB||3 PLN||*121*11*03#|
|2 GB||420 MB||5 PLN||*121*11*04#|
|10 GB||850 MB||10 PLN||*136*11*01#|
|30 GB*||2.96 GB||35 PLN||*136*11*09#|
|4.23 GB||50 PLN||*136*11*02#|
+ 200 GB at night*
|4.23 GB||50 PLN||*136*11*12#|
For activation enter code. Check balance by *100# and status of active packages by *121#. Packages won't renew automatically after 30 days (* except of these packages, to deactivate 100 GB + 200 GB call *136*00*12#, to deactivate 30 GB, call *136*00*09#), but need to be activated again. If you activate another package (applies to 1 GB and 2 GB package only) during the validity of the previous package, data can rollover to the new package (max. 50 GB). If overuse, speed will be throttled to 32 kbps.
Combo feature packsEdit
There are two all-in-one packages:
- Klucz MINI: 4 PLN with 30 mins to Polish networks and 1 GB data (EU cap: 0.42 GB) for 7 days. To activate, call *121*11*10#. To deactivate, call *121*00*10#. Package valid 7 days.
- Klucz No Limit: 19.90 PLN with unlimited calls, SMS & MMS to Polish networks, reduced rate for IDD calls (up to 1000 min), 10 GB data (EU cap: 1.69 GB) for 30 days. To activate, call: *136*11*20#. To deactivate, call: *136*00*20#.
All packages auto-renew. For overuse speed will be throttled to 32 kbps. You can buy data feature package displayed above.
EU roaming Edit
Klucz apply "roam like at home" according to this list according to a FUP specified in the offers. If overuse, Klucz applies a surcharge of 23.95 PLN per GB in the EU (also works on Isle of Man). Klucz also offers internet packages for roaming in the EU/EEA, Switzerland, Isle of Man and the Channel Islands:
|256 MB||5.50 PLN||*121*11*22#|
|512 MB||11 PLN||*121*11*23#|
|1024 MB||22 PLN||*121*11*24#|
Roaming packages are valid for 30 days and don't auto-renew.
More info Edit
- APN: www.klucz.net
- To change language to English, dial: *105*20#
- Website in Polish: http://www.klucz.net/
Virgin MobileEditVirgin Mobile started as MVNO in Poland in 2012. It uses the Play network on 2G, 3G and 4G/LTE up to 70 Mbps where available (with roaming according to the same rules as Play).
Their starter packs are available online or in a lot of stores: Virgin mobile Store Locator for 5 PLN. Better go to a store, where they can register it on your name.
Top-ups can be made online after registration by international credit card or PayPal too. Special Virgin mobile top-up vouchers (called Telekod) are available at supermarkets. Play vouchers don't work for Virgin, even though the top-up command *100*<code># looks the same. Credit stays alive for one year. Check balance by *101#.
In bonus after registeration of card, you'll receive 10 GB for 30 days for free.
All-in-one packages Edit
Virgin mobile offers tariffs valid for 30 days too (except #GIGADAJE7 which is valid 7 days). Only the monthly data allowance differs:
- MINI3 - 3 PLN, 30 mins, 30 SMS, 300 MB, activation: *222*03#
- MINI9 - 9 PLN, 300 mins, 300 SMS, 1 GB, activation: *222*09#
- GIGADAJE7 - 7 PLN, unlimited calls, SMS, 3 GB, activation: *222*07#
- GIGADAJE - 25 PLN, unlimited calls, SMS, 15 GB, activation: *222*25#
GIGADAJE package includes unlimited Facebook, Messenger, Twitter, Gadu Gadu and Ask.fm. If overuse, speed will be throttled to 32 kbit/s. To restore speed, you can buy data add-on - 1 GB for 1 PLN. To activate, call *222*25*1#.
For #GIGADAJE (30 days) package the new promotion was announced. If you have activated these packages, you'll receive data bonus depending on how long you have stayed with the network:
- from 6 months to 1 year - 5 GB bonus data
- from 1 year to 2 years - 10 GB bonus data
- from 2 years - 15 GB bonus data
To activate, call: *222*25*0#.
Virgin Mobile in Poland applies "roam like at home" only in postpaid plans. In other plans it applies a FUP rate of 0.0234 PLN per MB. There are roaming packages (valid for 30 days) available for EU roaming:
- 500 MB, 19 PLN - activation: *222*5*500#
- 1 GB, 39 PLN - activation: *222*5*1#
- 2 GB, 69 PLN - activation: *222*5*2#
More info Edit
- APN: virgin-internet
- Website in Polish: http://virginmobile.pl/
PolishWiFi rents pocket WiFi routers which allow travellers to stay connected in Poland. PolishWiFi uses Play networks.
Clients can book online and their hotspot can be delivered everywhere in Poland in 24 hours. Standard delivery in Poland to a post box is 3 €, to a private address, hotel, B&B or airport is 4 €.
The 3G and 4G hotspot routers can be shared by up to 10 devices and battery lasts for 6 hours.
A prepaid envelope is given for the return and can be used from everywhere in Poland. 45 € for a 3G device and 100 € for a 4G device is charged from your credit card, if you don't return or damage the device. The rental rates:
|3G Hotspot with
|4G Hotspot with
|Device||Huawei E5330||Huawei E3573|
|2-3 days||12.00 €/day||15.00 €/day|
|4-10 days||6.50 €/day||7.50 €/day|
|11-14 days||5.50 €/day||6.50 €/day|
|15-29 days||4.50 €/day||6.00 €/day|
|30-59 days||4.00 €/day||5.50 €/day|
|60-90 days||3.50 €/day||5.00 €/day|
FUP for the "unlimited" plan in Poland is 100 GB for rentals below 30 days. Speed will be throttled beyond.
- Website: polishwifi.com