Basics[]
Poland have 4 GSM-based network providers:
- Play (by P4, part of Iliad group)
- Orange (formerly IDEA)
- Plus (by Polkomtel, merged with Aero2)
- T-Mobile (formerly ERA)
More and more MVNOs and subsidiaries of the operators are arriving on the scene competing with four major operators and reselling their networks. The first 4 operators have pretty similar market shares around 25%. Their price battles have led to some of the lowest rates for mobile data in the world for the consumer, but also to congestion and slow speeds at peak times too.
Coverage and network quality[]
Network | Orange | T-Mobile | Play | Plus (merged with Aero2) |
---|---|---|---|---|
2G | 900 MHz | |||
3G | 900 MHz1 | n/a | 900 MHz | 900 MHz, 2100 MHz |
4G/LTE | B20: 800 MHz (10 MHz) B8: 900 MHz (5 MHz)1 |
B20: 800 MHz (10 MHz) B8: 900 MHz (5 MHz) |
B20: 800 MHz (5 MHz) B3: 1800 MHz (15 MHz) |
B8: 900 MHz (5 MHz) B3: 1800 MHz (20 MHz) |
5G | n1: 2100 MHz (15 MHz)2 n78: 3600 MHz (100 MHz) |
n1: 2100 MHz (15 MHz)2 n78: 3700 MHz (100 MHz) |
n1: 2100 MHz (15 MHz)2 n78: 3500 MHz (100 MHz) |
n1: 2100 MHz (10 MHz)2 n38/n41: 2600 MHz (40 MHz)
|
Coverage map | Orange | T-Mobile | Play | Plus |
Sub brand | nju, Orange Flex | heyah, tuBiedronka | Virgin Mobile, Fakt Mobile | Plush |
Primary bands for networks are bolded.
1 3G coverage on Orange is currently in the process of a phased shutdown and switching to LTE and should be completed across the Poland by the end of 2025.
2 Dynamic Spectrum Sharing (DSS) in use to share capacity between 4G & 5G networks.
3 Not yet started
When coverage is concerned T-Mobile and Orange are best sharing 12,000 transmitters in the country, followed by Play with 11,500 in 2024 and Plus on 4th position with only 8,500 antennas. Play also has roaming agreement with Orange, that are only available on some tariffs.
Operators slowly opens 5G for prepaid with special, more expensive packages, and not all sub-brands and MVNOs have access to 5G (with exception of Plus, which opened up 5G for all own customers and most MVNOs). After much delay, the Polish telecommunications regulator UKE has completed the 3.5 GHz spectrum auction, issuing licenses to Orange, Play, T-Mobile, and Plus. The first base stations to use this new spectrum are already live, translating into significant improvements in data transmission speeds and network availability.
Following a public consultation, UKE determined that there is no immediate demand for the 26 GHz (24.25-27.5 GHz) spectrum for 5G services. Major operators, including T-Mobile, Play, and Orange, have suggested that this spectrum should be allocated no earlier than 2027-2028 due to insufficient equipment to support commercial services at this frequency.
T-Mobile continues to show the best overall network quality in Poland, followed by Orange and Play, with Plus still trailing.
Availability[]
SIM cards can be bought at many places: shops, kiosks, newsagents, petrol stations, post offices, vending machines (online registration only), tobacconists or the stores of the network operators. A SIM card with preloaded credit is called a starter. Żabka stores and Ruch kiosks carry starters of all four networks while Biedronka supermarkets carry T-Mobile, Heyah and tuBiedronka starters.
Managing your account online by web browser may require some Polish language skills. The sites of all operators (except Lycamobile, which has its website fully in English) are mostly in Polish with no direct translation except for the "Offer for foreigners" tab, but the apps are usually translated to English and Ukrainian.
SIM cards are sold in all sizes. Prepaid still has about 50% share of the total market in Poland and is called Na kartę. Tethering and VoIP are available without any additional cost on all operators.
eSIM[]
eSIM is supported by all main operators. For now, when you want to activate eSIM, first, you need to buy classic starter pack, register it and generate eSIM profile on operator website or in app. For now only Orange (Flex) supports additional eSIM card to be used on smartwatch. Lyca Mobile as the first MVNO offers eSIM for prepaid customers.
Most MVNOs support eSIM, but some do not. tuBiedronka (on the T-Mobile network) doesn't support eSIM at all and njumobile (on the Orange network) only supports it in subscriptions, not prepaid.
Top-ups[]
Polish operators may decline foreign credit or debit cards for top-ups on their website. It is worth to try in the operator app or website, it however may be a hit or miss whether your debit card will be accepted. In Poland you should go to shops and kiosks instead that sell recharges (called doładowanie) all over starting at 5 zł. Credit validity varies between providers and tarrifs and often depends on the top-up amount.
You can top-up in operator apps by using Google Pay or Apple Pay, which is the most convenient way in which also you'll get extra bonusses, but not all operators support it (e.g. Plus). Two local Polish top-up sites have proven to accept foreign credit cards without surcharges:
- on the website http://doladowania.payu.pl/ payed by credit or debit card
- on the app or website: http://www.doladowania.pl/ by credit/debit card through MasterPass
So there should be no need to go to 3rd party sites paying high premiums.
SIM card validity and inactivity fees[]
The four major network operators (Play, Orange, Plus and T-Mobile), most of their subbrand and MVNOs diversify the validity of the SIM card from the amount of the last top-up (the higher top-up amount, the longer period of active mode). When active mode period is ended, your SIM will enter in passive mode in which you'll be able only to receive calls and SMS - data transmission will be blocked. The period of passive mode depends on operator:
- Plus has an expiry policy of 2 years (or 730 days) since the last top-up
- Orange has an expiry policy of 1 year (or 365 days) since the last top-up
- T-Mobile has an expiry policy of 31 days since active mode expiration
- Play: it depends on tarriff line - mostly is 90 days since active mode expiration
Legally, topped up credit must not be lost and the provider is obliged to give it back to you after having disconnected the SIM, but this procedure requires Polish a bank account (to which your unused credit will be transferred) and attracts a 20 zł fee which makes it pointless to apply for a small amount.
Operators offer paid options to extend your SIM card validity (up to 1 year) or will automatically extend the validity if you have any credit on your balance (e.g. T-Mobile and its subbrands), but it doesn't prevent inactivity fees which some operators introduces. But due to pending investigation of UOKIK these things will be changed. Orange stops charging inactivity fee from 24/JAN/2024 and give back money due to agreement to avoid potential financial punishment, with Plus and Play still in investigation phase. So for now if you want to use Plus or Play offers it's recommended to run down your balance to avoid any unexpected charges.
Different situation is in subscription offers - when you terminate your current plan, your SIM card will be blocked (you can't even receive calls & SMSes!), but your number will be preserved (for max. 6 months).
Mandatory SIM card registration []
Since July 2016 you are required to register your SIM card in order to use it. For registration you will need, an ID card (Polish, EU/EEA citizens only), passport or residence permit. In Poland they will rarely, but usually never accept a driving licence as proof of ID. The minimum age for registration is 13 years of age.
It's still possible to buy a prepaid starter set without showing your ID, however your SIM card won't be activated unless registered. Places where cards can be registered differ depending on the operator. Often some small kiosks sell SIM cards, but are unable to register them. That's why it's recommended to go directly to an operator's store instead, which are located in towns and shopping centres.
When you have already registered (and active) SIM card and when you buy another SIM card from the same provider, you can easily register it by assigning your data from them. This can be done online or by sending SMS from your active/registered SIM card. More details are provided on operators websites (only in Polish language): Orange, Play, Plus, T-Mobile.
Operators also provides fully online registeration, but is only available for people with polish bank accounts (which supports mojeID), hence not available for short-term visitors.
Furthermore, electronic markets, convenience stores of the Żabka chain (locator), kiosks of the Ruch chain (locator) and many post offices sell and register SIM cards of all 4 providers and most MVNOs. For all operators maps of registration points are linked. More than 50 million prepaid SIMs in Poland have been registered in Poland in 2016/7 and all unregistered SIM cards have been shut off.
It is worth noting however, that it is possible and perfectly legal to use a SIM card registered to another person. The only law regulating prepaid SIM registration is Article 60b of The Telecommunication Act (Journal of Laws of 2004, No. 171, item 1800, as amended), which only enforces providers to collect personal information from entities who are a party to the Service Contract, that is who bought the prepaid SIM from the provider. Although such pre-activated cards can be found online on polish marketplace sites like Lento, as reselling of those has not been prohibited by law, please be aware that the service could be suspended or terminated without any notice if the registree has too many active SIMs assigned to them[2]. Moreover, you do not have any control over the balance withdrawals or any other aspect of the account, so do not use any 2FA on the given phone number. Using data only along with VoIP, topping up just the exact cost of the packet and blocking all inbound calls and text messages (*35*0000# to activate, #35*0000# to deactivate, *#35# to check) is advisable in this case.
3G shutdown & VoLTE/VoWiFi[]
All operators (except Plus) have already shut down 3G on 2100 MHz. 3G is now used only at 900 MHz for additional coverage (except T-Mobile, which has no 3G coverage at all), but will most likely be phased out soon.
- T-Mobile Poland has already shut down their 3G network in April 2023.
- Orange is already shutting down their 3G network from September 2023 and will be done by end-2025 with launching LTE 900 MHz.
- Play has also confirmed, that they will completely shut off 2G and 3G by 2027, but now 2G/3G in some places are not accessible anymore.
- Plus will also shut down its 3G network, but there is no further information about time of disabling.
So be sure to bring compatible 4G/LTE device and consider using IMS services, such as VoLTE and VoWiFi, which are available for customers of these four operators (including sub-brands), but not for all MVNOs. You need to have compatible device (not always, depending on device firmware) and sometimes you'll need to activate it.
Data rollover[]
Due to fact, that most offers with data packages consists of two parts (bonus for top-up and data with no-limit package) it is possible to rollover your data. But take care that mostly only free bonus for top-up and some once-off packages (when you buy another before the previous one expires) can rollover and free top-up bonus is used first.
Price comparison with the rest of the world[]
UK internet comparison site cable.co.uk has ranked Poland as 27th out of 237 countries/territories and 4th in the OECD (36 countries) in terms of mobile data affordability with data costing on average 1.58 PLN/zł (approximately US$0.37) per GB (August 2023). This means Poland's prices are approximately US$2.24 per GB cheaper than the global average. Mobile Data in Poland is thus cheaper than Germany, Spain, Portugal, Australia, Canada, Brunei, Singapore, the UK, New Zealand, the US, and Switzerland; relatively on par with Montenegro, China, Martinique and Samoa; but more expensive than in Vietnam, Italy, San Marino, India, Israel, Malaysia, Fiji (source).
EU roaming[]
Polish operators apply RLAH, up to the specified limit of data according to a strict Fair Use Policy (FUP). Furthermore, surcharge-free allowances (see "EU cap" in the tables, general rule: every spended 5 zł equals 1.18 GB usable in RLAH) are small, because of low domestic rates and free top-up bonuses which can't be used for roaming. For overuse, when breaking FUP rules, the regulated EU FUP surcharge is charged. Be aware that some MVNOs (like a2mobile) have still opted out and surcharge all roaming data.
Furthermore, users of prepaid SIM cards reports some unofficial limitations imposed by Polish operators - roaming speed caps (T-Mobile up to 40 Mbit/s, Orange (Free na kartę only) up to 15 Mbit/s) or by limiting available networks by default to only 1 per country (Play, T-Mobile). Plus (and Orange in Flex and nju) don't apply any unofficial limits in roaming.
What's more, operators may require from you to prove "stable links" to Poland, especially when you are a foreigner. You'll need to show your passport/ID, residence permit and one of these documents: actual bill from some service, work permit, student card or your actual polish credit card. You'll be charged with FUP rules until you deliver these documents to operator.
After Brexit, surcharge-free roaming on most Polish providers in the United Kingdom and Gibraltar has now ended. Most major operators have removed UK and Gibraltar out of their EU/EEA zone, but launched temporary promotional price floors for mobile data roaming in the UK above EU regulated rates. All main operators, their sub-brands and most MVNOs using either aforementioned network now charge separate price floors for data in UK/Gibraltar. Lyca Mobile PL, as the only MVNO, continue to apply RLAH rules to the UK and Gibraltar for an indefinite period (but with smaller caps).
Also, be aware that Poland shares three borders with Belarus, Ukraine and Kaliningrad Oblast (Obwód królewiecki) of Russia, which are located outside the EU. If your device accidentially picks up a Belarusian, Russian or Ukrainian network (this may happen as Polish transmiters are not as strong as foreigner ones), you will be charged a much higher rate. You can prevent this by manually selecting a Polish network if you're travelling to any of the aforementioned border areas or, if you have Polish SIM, you can temporarily disable international roaming.
Play[]
Play (owned by P4, now part of Xavier Niel's Iliad group), was historically the smallest of the 4 network operators in Poland. But with their aggressive marketing, Play finally moved to the 1st position in 2017/8 as far as number of subscribers is concerned.
By mid-2020, it had covered 98.7% of the population with 3G/UMTS, which is called 4G. Real 4G/LTE covers 99% of population. 4G LTE Ultra and 5G READY is an area where LTE-Advanced is available (maximum speed: 262 Mbit/s or 600 Mbit/s) covering 91%. 5G is mostly available on 2100 MHz (n1) frequency, but is now also available on 3500 MHz (n78) frequency offering speed up to 1048 Mbit/s and is open for prepaid customers without any requirements.
Play customers using most tariffs are allowed to roam for free on Orange 4G/LTE network in places without Play's own coverage. Roaming speed is no longer limited like before. Be aware that the budget Internet na Kartę 2.0 tariff is excluded from domestic roaming and stays on Play's own network only. National data roaming on Orange will end in 2025.
Play has previously one of the most confusing SIM card portfolios in Europe. They had different tariff lines with default rates. But suddenly all remain tarrifs (such as Play na kartę, FORMUŁA Play na kartę, odNOWA, Play na kartę 2.1 (PL)) are now classified as legacy tarrifs with blocked option to switch between them (current users are now allowed to switch only to PnK 3.0). New voice and data tarriff line is called Play na kartę 3.0 and now most starter packs have this tarriff enabled. Their data-focussed tarriff Internet na kartę 2.0 however is still supported, but only available with new starter packs which are available mostly only in Play stores.
Availability[]
Their SIM card can be bought at kiosks, petrol stations and other points of sale: Play Store Locator. If you want to be sure, that your SIM is registered at the point of sale, go to a branded Play store and show your ID. Registration takes place at all Play stores, Ruch kiosks and postal offices (see map).
Recharge vouchers are available at service stations, supermarkets, and many other places starting 5 zł up to 150 zł. To check balance, type *101#. To check internet allowance, type *108#. You can also top-up by Google Pay or Apple Pay in Play24 app.
You can download the Play24 app for iOS and Android to manage your account and check balances. App is available in English and Ukrainian language. From this app you can get an eSIM to be installed on a supported device.
Play[]
Play na kartę 3.0[]
Play na Kartę 3.0 is their standard prepaid product line sold for 5 zł in a starter pack (with 6 GB preloaded for 10 days). Card is valid for 10 days. Default data rate is a whopping 1.20 zł/MB.
Top-ups are from 5 zł valid for 5 days to 100 zł valid for 150 days. They don't include bonus data. You need to add a data package:
Price | Data | Activation | |||
---|---|---|---|---|---|
Offline | Online | EU | once-off | recurring | |
5 zł | 500 MB | 1 GB | 1 GB | *111*1160*1# | *111*1159*1# |
10 zł | 2 GB | 4 GB | 2.36 GB | *111*1162*1# | *111*1161*1# |
15 zł | 3 GB | 6 GB | 3.55 GB | *111*1164*1# | *111*1163*1# |
20 zł | 5 GB | 10 GB | 4.73 GB | *111*1166*1# | *111*1165*1# |
30 zł | 15 GB | 30 GB | 7.1 GB | *111*1168*1# | *111*1167*1# |
(*) - bigger data package will be given, if you top-up by app and activate it by Play24 app up to 30 days after top-up.
To stop and check data usage, use Play24.
You can also book all in one packages with included unlimited domestic calls, SMS/MMS and data quota:
Package | Data | Promo data% | EU cap | Mins to UA | Price | Activation |
---|---|---|---|---|---|---|
S | 30 GB | n/a | 7.1 GB | n/a | 30 zł | *111*1223*1# |
UA M | 180 GB | 8.29 GB | 1000 | 35 zł | *111*1227*1# | |
M | 40 GB | n/a | *111*1224*1# | |||
UA L | 240 GB | 9.45 GB | 1000 | 40 zł | *111*1228*1# | |
L | 50 GB | n/a | *111*1225*1# | |||
UA XL | unlimited (50 GB)* | 450 GB | 10.66 GB | 1500 | 45 zł | *111*1229*1# |
XL | unlimited (60 GB)* | n/a | *111*1226*1# | |||
UA XXL | unlimited (200 GB)* | 650 GB | 11.83 GB | 1500 | 50 zł | *111*1328*1# |
XXL | n/a | *111*1327*1# |
These packages are also extend validity of your account (if you have less than 30 days) to valid of your package (UA L, UA XL and UA XXL extends account validity to 1 year). All packages are recurring - to deactivate, replace *1# by *2# in last digits of activation code. If overuse, whopping default data rate applies ((*) - speed throtted to 1 Mbit/s when overuse).
Packages with UA prefix (and XXL package without UA prefix) can be activated also on Internet na kartę 2.0.
Play charges insufficient activity fee up to 5 zł every month in this tarriff line when you spend less than 5 zł or without top-up. If your balance reaches 0 zł and don't use the SIM card for next 12 months, it will be terminated thereafter.
Internet na Kartę 2.0[]
Remember that users of data-only have access to Play's own network only - unlike to the other tariffs, there is no domestic roaming available on this plan (see above). Their product line Internet na Kartę 2.0 has the cheapest domestic data.
It comes in different starter packs with an allowance for the start with only-SIM or with dongle:
- 5 zł: Starter 7 GB and 5 zł valid for 7 days
- 9 zł: Starter 10 GB and 9 zł valid for 7 days
- 19 zł: Starter 30 GB with "unlimited" internet for week (FUP = 30 GB, EU cap: 2.34 GB) and 5 zł valid for 7 days
- 159 zł: Starter 10 GB + Huawei E5572Cs 4G WiFi
- 199 zł: Starter 7 GB + Alcatel Link Zone 4G WiFi
Default data rate is a very low 0.02 zł per MB but in EU/EEA data rate is 0.09 zł/MB. To add more data, you need to top-up these amounts, whereby you receive a bonus:
Recharge | Data bonus | Online top-up | Validity |
---|---|---|---|
5-9 zł | 250 MB | 1 GB | 5 days |
10-19 zł | 2 GB | 5 GB | 7 days |
20-29 zł | 5 GB | 10 GB | 14 days |
30-49 zł | 10 GB | 15 GB | 30 days |
50-99 zł | 17 GB | 25 GB | 60 days |
100-199 zł | 55 GB | 75 GB | 120 days |
200 zł | 150 GB | 200 GB | 150 days |
A bonus to top-up volume is given if you top-up online using www.doladowania.play.pl or Play24 app. For validity add 90 days in passive mode. After expirity of your account validity, your unused credit will be automatically converted to the default per-MB data rate. This transfer is valid for 6 months. To check remaining data, call *107#.
Additionally so-called unlimited internet packages can be activated on Internet na Kartę 2.0 tariff line only:
- 10 GB (20 GB*) for a day (= 24 hours, in EU: 1.18 GB): 5 zł, activation: *111*1191*1#
- 30 GB (60 GB*) for a week (= 7 days, in EU: 4.73 GB): 20 zł, activation: *111*1192*1#
- 100 GB (200 GB*) for a month (= 30 days, in EU: 11.83 GB, Promo data: 650 GB%): 50 zł, activation: *111*1193*1# (once-off), *111*1194*1# (recurring)
You can also activate all UA packages in this prepaid line - standard packages don't work here.
All unlimited add-ons are once-off (except monthly package, which also has recurring version, to stop replace 1 by 2 as last digit in the code). When you use all of your data (data from package + top-up bonus), your speed will be limited to 1 Mbps/384 kbps.
(*) - bigger data package will be given, if you top-up by app and activate it by Play24 app up to 30 days after top-up.
Extending validity of your account[]
You can extend validity of your account:
- + 7 days: 5 zł, activation: *111*1169*1#
- + 31 days: 20 zł, activation: *111*1170*1#
- + 365 days: 100 zł, activation: *111*1171*1#
Fakt Mobile[]
Fakt Mobile is a new joint venture between Fakt, the leading tabloid newspaper in the country and P4, owner of Play. Fakt's 4G/LTE/5G is limited to 70 Mbit/s.
Availability[]
Starter packs can be hard to find - not all Play stores have this starter packs. They used to be given out for free, but since registration is enforced in Poland, you'll need to register to activate. Ask, if they can register there or go to any Play registration point instead (Play stores, Ruch kiosks or postal offices). Starter kit is sold for 5 zł with the same credit included valid for 30 days. Account can be managed by Play24.
To top-up, you can use any Play scratch card of 5, 10, 30 or 50 zł all valid for 12 months. SIM plan stays valid for 12 months (+ 2 months in passive mode). Check balance by *101#.
You can use Play24 app to manage your account in Fakt mobile.
Data feature packages[]
Data is free, but speed is throttled to 32 kbps. All of their packages are valid for 31 days:
Data | EU cap | Price | Activation
(once-off) |
Activation
(recurring) |
---|---|---|---|---|
1 GB | 710 MB | 3 zł | *111*844*1# | *111*878*1# |
2 GB | 1.18 GB | 5 zł | *111*870*1# | *111*879*1# |
4 GB | 1.92 GB | 8 zł | *111*876*1# | *111*883*1# |
10 GB | 3.55 GB | 15 zł | *111*877*1# | *111*884*1# |
To check data balance within packages, call *107#. Using more data, speed will be throttled to 32 kbps. To disable recurring packages, relace *1# by *2#. You can also book all-in-one packages:
Price | Minutes | SMS | Data | EU cap | Activation |
---|---|---|---|---|---|
3 zł | 50 min | 50 SMS | 250 MB | 710 MB | *111*800*1# |
9 zł | 300 min | 300 SMS | 300 MB | 2.16 GB | *111*829*1# |
25 zł | unlimited | 10 GB | 5.91 GB | *111*790*1# |
All packages are once-off (except 25 zł plan - to deactivate, call *111*790*2#).
Virgin Mobile[]
Virgin Mobile started as MVNO in Poland in 2012. It uses the Play network on 2G, 3G, 4G/LTE and 5G where available (with national roaming on Orange network up to 4G/LTE). Now it belongs directly to Play.
Availability[]
Their starter packs are available online or in a lot of stores: Virgin Mobile Store Locator for 5 zł. Better go to a store, where they can register it on your name.
Top-ups can be made online after registration by international credit card or PayPal too. Special Virgin mobile top-up vouchers (called Telekod) are available at supermarkets, but you can also use standard Play vouchers. Credit stays alive for one year. Check balance by *101#.
After first top-up for at least 10 zł you can activate free 150 GB for 30 days by calling *222*150#.
Old Virgin app was discounted and now you can manage your account by Play24 app.
All-in-one packages[]
Default data is free, but speed is throtted to 32 kbit/s. You need to activate one of these packages:
Package | Calls/SMS | Data | EU cap | Validity | Price | Activation |
---|---|---|---|---|---|---|
#MINI3 | 30 min/30 SMS | 300 MB | 710 MB | 30 days | 3 zł | *222*03# |
#MINI9 | 300 min/300 SMS | 1 GB | 9 zł | *222*09# | ||
#GIGADAJE7 | unlimited | 3 GB | 1.68 GB | 7 days | 7 zł | *222*07# |
#GIGADAJE | 15 GB | 5.91 GB | 30 days | 25 zł | *222*25# | |
#GIGAMAKS^ | 30 GB% (+150 GB)* | 7.1 GB | 30 zł# | *222*31# | ||
#GIGACZAD^ | 50 GB% (+400 GB)* | 8.29 GB | 35 zł# | *222*36# | ||
#GIGAWYPAS | 100 GB (+450 GB)* | 9.47 GB | 40 zł# | *222*41# |
(%) - The volume of GB depends how long you have a package (activation thorough Play24):
- from 6 to 12 month: + 5 GB
- from 12 to 23 month: + 10 GB
- from 24 month: + 15 GB
(*) - special promotion in which you'll get 150 GB/400 GB/450 GB for every renewing of package.
(^) - these packages are free for 1st activation. You need to top-up at least 10 zł and activate by these USSD codes: *222*36*1# (for #GIGACZAD), *222*31*1# (for #GIGAMAKS)
All packages are recurring. You can also activate once-off version of these packages by replacing # by *1#. If overuse, speed will be throttled to 32 kbit/s. You can add additional 1 GB (EU cap: 240 MB) for 1 zł by calling *222*25*1#. With #GIGAMAKS and #GIGACZAD packages you'll get access to 5G network.
EU roaming[]
You can use your data in EU/EEA zone up to roaming cap. For data use beyond this cap and all permanent roaming of more than 4 months an additional surcharge of 0.01 zł per MB (= 9.20 zł/GB) is applied. You can check remaining EU cap by calling *800#. Play released some data packages dedicated for EU/EEA and UK roaming (available only for voice & data offers), but for now are outdated (it's recommended to stay on FUP rate):
Data | Price | Activation | ||
---|---|---|---|---|
PnK 3.0 | Virgin Mobile | Fakt Mobile | ||
500 MB | 6 zł | *111*791*1# | *222*613*1# | *111*613*1# |
1 GB | 10 zł | *111*530*1# | *222*530*1# | n/a |
2 GB | 19 zł | n/a | n/a | |
3 GB | 28 zł | *111*537*1# | *222*537*1# |
All packages are valid 14 days. To check remaining data, call *575#
You can also book data roaming packages outside their EU zone, all vaild for 14 days:
- 3 packages for these countries on these networks:
Data | Price | Activation | |
---|---|---|---|
Play/Fakt | Virgin Mobile | ||
300 MB | 50 zł | *111*881*1# | *222*881*1# |
1 GB | 100 zł | *111*880*1# | *222*880*1# |
5 GB | 150 zł | *111*889*1# | *222*889*1# |
- Package for the UAE (du network): 150 MB - 60 zł: *111*882*1# (Play/Fakt), *222*882*1# (Virgin Mobile)
To check remaining data, call *580# (2 packages) or *584# (UAE package). If you use up allowances outside EU/EEA zone, data transmission will be blocked. You can have activated 3 packages at the same time.
The United Kingdom and Gibraltar have been removed from RLAH after Brexit and now you'll be charged a separate price floor set at 59 zł/GB. But you can activate dedicated roaming packages for UK/Gibraltar valid for 14 days (now available only in Play tarrifs):
- 1 GB - 50 zł, activation: *111*1322*1# or SMS TAK to 249
- 5 GB - 100 zł, activation:*111*1323*1# or SMS TAK to 287
- 10 GB - 150 zł, activation: *111*1324*1# or SMS TAK to 247
Note that Play, trying to limit spends on roaming, limits by default available networks in roaming to only 1 per country. If you experience problems, you need to contact with customer support (in chat or by dialing *500) and ask to activate Więcej sieci w roamingu zagranicznym (= More networks in international roaming) to unlock connecting to more networks.
More info[]
- APN: internet
- Play website in Polish: http://www.play.pl
- Fakt Mobile website: https://www.faktmobile.pl/
- Virgin Mobile website: http://virginmobile.pl/
Orange Polska[]
Orange has the best overall coverage in Poland. LTE is open for prepaid and already covers 99.85% of population in 2022 with speeds up to 600 Mbit/s. 5G on 2100 MHz (n1) frequency is widely available (with speeds up to 370 Mbit/s), but real 5G (on 3600 MHz) is available for now in most big cities with speeds up to 1050 Mbit/s and since 5/NOV/2024 is now available for all prepaid customers without any requirements.
Orange has biggest network sharing agreement in the country with T-Mobile called NetWorks. Both operators are building a common cellular network and subscribers can use both networks' base stations (that is not equal to domestic roaming, but basically Orange and T-Mobile subscribers are sharing the same antennas, but don't share frequencies).
Orange na kartę[]
Availability[]
Buy it in an Orange store or at a place where they can register it on your name. Many stores nationwide can do the registration for Orange. You can also transfer your existing nju SIM to Orange by texting FREE to 601, but you'll lose all your allowances.
These various starter packs are sold:
- for 5 zł with preloaded 6 GB (with starter credit) for 14 days
- for 5 zł with preloaded 6 GB (with starter credit) for 14 days and Content Lock (with "Starter dla dziecka" on front)
- for 5 zł with preloaded 15 GB (with starter credit) for 15 days - exclusively available in Żabka stores
- for 5 zł with preloaded unlimited package + 8 GB for 5 days (higher standard rates)
- for 20 zł with preloaded 50 GB (with starter credit) for 14 days
- for 30 zł with preloaded unlimited package with 30 GB for 30 days
Starter for 5 zł with "Starter dla dziecka" (=Starter pack for kid) contains Content Lock (Adult content filter) and disabled Premium rate serivces. While you can re-enable Premium rate services, Content Lock cannot be disabled.
Starter packs with preloaded unlimited package after 5/30 days will enable roll-over unlimited offer for 30 days for 31 zł. To prevent from enabling it, dial *101*1*0#.
Check your balance with *124*#. You can manage your account by free application Mój Orange (which is also available in English). Top-up vouchers are widely available in supermarkets, newsstands, petrol stations, grocery stores, ATMs, ticket vending machines. For top-up type: *125*<top-up code>#. But it's recommended to top-up online at doladowania.orange.pl or in Mój Orange app, as it gives 10 GB bonus data.
Orange, in contrast to others, charges some activation SMS (to numbers not starting from 8) as a normal outgoing SMS. Default rate for SMS is 0.79 zł.
If your credit validity passed, you can top-up up to 7 days (or enable any additional package) and you'll get back full allowances. After 7 days when you top-up, you'll charged of 10% of your stored allowances (up to 20 zł). Your number will be terminated 24 months after last top-up.
Data feature packages[]
Default rate on Orange Free is 0.79 zł per MB. Users of Orange Free na Kartę plans get free data packages for each top-up:
Top-up | Data Bonus | Credit & data validity |
---|---|---|
5 zł | 2.5 GB | 2 days |
10 zł | 5 GB | 5 days |
25-30 zł | 15 GB | 31 days |
35 zł | 20 GB | 35 days |
40 zł | 20 GB | 40 days |
45 zł | 25 GB | 45 days |
50 zł | 25 GB | 93 days |
100 zł | 50 GB | 155 days |
200 zł | 100 GB | 310 days |
You can check remaining data from bonus packages using *101*01# code. note that bonuses can't be used for roaming. You can still use the airtime from top-up for making calls, texting, transferring additional data (at default data rate if you disable overuse speed limit, but it's not worth it) or buying additional packages (see below). If you top-up before ending another package, data will roll over to the new package. If you used up allowances, you can activate 5 GB (EU cap: 1.09 GB) for 5 zł by sending PAKIET to 411. This package has same validity as top-up bonus.
You can extend validity of your allocated bonuses and credit:
Days | Price | Activation
(free SMS to 8002) |
---|---|---|
+ 31 days | 7 zł | START31 |
+ 93 days | 17 zł | START93 |
+ 365 days | 29 zł | START365 |
If validity of your bonus internet is over, you can get back your bonuses, if you top-up at 7 days after end of validity.
Users of all Orange prepaid plans (incl. Orange Free na Kartę plan) can buy following data packages:
Price | Data | EU Cap | Validity | Activation (once-off) | Activation (recurring) | ||
---|---|---|---|---|---|---|---|
USSD | SMS to 360 | USSD | SMS to 360 | ||||
1 zł | 1 GB | 230 MB | 1 day | *115*5*1# | AKT1 | n/a | |
3 zł | 3 GB | 710 MB | 3 days | *115*5*3# | AKT3 | *115*6*3# | AKT3 CYKL |
5 zł | 5 GB | 1.19 GB | 5 days | *115*5*5# | AKT5 | *115*6*5# | AKT5 CYKL |
7 zł | 7 GB | 1.53 GB | 7 days | *115*5*7# | AKT7 | *115*6*7# | AKT7 CYKL |
10 zł | 10 GB | 2.37 GB | 10 days | *115*5*10# | AKT10 | *115*6*10# | AKT10 CYKL |
5 zł | 1 GB | 1.19 GB | 30 days | *115*5*31# | NET1 | *115*6*31# | NET1 CYKL |
15 zł | 5 GB | 3.57 GB | *115*5*35# | NET5 | *115*6*35# | NET5 CYKL | |
30 zł* | 30 GB | 7.1 GB | *115*5*30# | AKT30 | *115*6*30# | AKT30 CYKL | |
50 zł | 50 GB | 11.84 GB | 50 days | *115*5*50# | AKT50 | *115*6*50# | AKT50 CYKL |
100 zł | 100 GB | 23.67 GB | 100 days | *115*5*100# | AKT100 | *115*6*100# | AKT100 CYKL |
(*) - This package has promotion, in which you will pay 50% of price for first activation. To activate it, send SMS with START to 817.
To check balance, dial *115*5# (once) or *115*6# (auto-renew). To deactivate auto-renew version, dial *115*6*0#. If overuse data, speed will be throttled to 64 kbps (or package will automatically renew if is available balance). You can deactivate speed limit (see above). Data can also roll-over with new package.
When overused in all of packages and bonuses, speed will be throttled to 64 kbps. You can deactivate this speed limit by sending a free SMS to 80733 with 'STOP LEJEK'. Then, you'll be charged by the default rate instead.
All-in-one packages[]
Orange offers all-in-one packages including unlimited calls, SMS/MMS and a data quota:
Price | Data | EU cap | Validity | Activation (once-off) | Activation (recurring) | ||
---|---|---|---|---|---|---|---|
USSD | SMS to 630 | USSD | SMS to 630 | ||||
1 zł | 500 MB | 230 MB | 1 day | *101*1*1# | AKT1 | n/a | |
3 zł | 1 GB | 710 MB | 3 days | *101*1*3# | AKT3 | ||
5 zł | 2 GB | 1.19 GB | 5 days | *101*1*5# | AKT5 | ||
7 zł | 3 GB | 1.53 GB | 7 days | *101*1*7# | AKT7 | *101*2*1# | AKT7 CYKL |
10 zł | 5 GB | 2.37 GB | 10 days | *101*1*10# | AKT10 | n/a | |
31 zł | 15 GB | 7.34 GB | 31 days | *101*1*31# | AKT31 | *101*2*31# | AKT31 CYKL |
35 zł# | 25 GB (+ 150 GB$) | 8.29 GB | *101*1*35# | AKT35 | *101*2*35# | AKT35 CYKL | |
40 zł# | 50 GB (+ 450 GB$) | 9.23 GB | *101*1*40# | AKT40 | *101*2*40# | AKT40 CYKL | |
45 zł# | 75 GB (+ 650 GB$) | 10.65 GB | *101*1*45# | AKT45 | *101*2*45# | AKT45 CYKL | |
50 zł# | 100 GB (+ 650 GB$) | 11.84 GB | *101*1*50# | AK50 | *101*2*50# | AKT50 CYKL | |
93 zł | 150 GB | 22.01 GB | 93 days | *101*1*93# | AKT93 | *101*2*93# | AKT93 CYKL |
365 zł | 1 TB | 86.38 GB | 365 days | *101*1*365# | AKT365 | n/a |
(#) - This package has promotion, in which you will pay 15 zł for first activation. To activate it, you need to send SMS for activation:
- Once-off (SMS to 812):
- 35 zł with 25 GB: START
- 40 zł with 50 GB: START40
- 45 zł with 75 GB: START45
- 50 zł with 100 GB: START50
- Recurring (SMS to 813):
- 35 zł with 25 GB: START CYKL
- 40 zł with 50 GB: START40 CYKL
- 45 zł with 75 GB: START45 CYKL
- 50 zł with 100 GB: START50 CYKL
($) - Special promotion, in which you can get 1800/7800 GB for year (150/650 GB per month). To activate, send SMS with 1800GB/7800GB to 811 (for free) and enable package.
All packages can be activated, when you are in passive mode. After activation, your credit validity will be set to validity of your package + 1 day. When you activate packages in Mój Orange app, you'll receive double amount of data.
To stop auto-renew type *101*1*0#. If overused, speed will be throttled to 64 kbps. You can activate 5 GB for 5 PLN (EU cap: 1.19 GB), by sending SMS with PAKIET to 630. This add-on package is valid to the end of main package. All unused allowcances (even EU cap) will roll-over with new package.
Zawsze bez limitu (Always unlimited)[]
There are another rules to normal prepaid line. You can move your existing SIM card by calling *130*11#. To change tariff you must have 5 zł or more in your account, but if you buy a new starter pack, you must top-up at least 5 zł to activate it.
All your current balance and future top-ups is converting to unlimited days. Basic rule is: 1 zł = 1 day of unlimited calls, SMS/MMS (domestic only) and 500 MB (with 240 MB EU cap). These top-ups are available:
Top-up | Data | EU cap | Validity |
---|---|---|---|
5 zł | 2.5 GB | 1.2 GB | 5 days |
10 zł | 5 GB | 2.4 GB | 10 days |
25 zł | 12.5 GB | 6 GB | 25 days |
30 zł | 15 GB | 7.2 GB | 30 days |
40 zł | 20 GB | 9.6 GB | 40 days |
50 zł | 25 GB | 12 GB | 50 days |
100 zł | 50 GB | 24 GB | 100 days |
200 zł | 100 GB | 48 GB | 200 days |
To check remaining data, call *130*0#.
If you want some balance to use for roaming or international calls, you can convert your "days" to balance by calling:
Balance | Activation | Price |
---|---|---|
1 zł | *130*1# | - 1 day |
2 zł | *130*2# | - 2 days |
5 zł | *130*5# | - 5 days |
If you used up days, you'll have 30 days to top-up, after your SIM card will be terminated. In this tariff you can't activate all packages with call or data (including Elastyczny Pakiet Internetowy). Only you can activate additional 5 GB by sending SMS with PAKIET to 80175 for 5 zł. You'll be charged from unlimited days or balance (if it's enough).
You can migrate to Orange Free na kartę by calling *130*12#. All your unused days have been converted to normal balance.
Roaming[]
Orange don't charge additionally, when you use data up to given cap (mentioned in the article according to this list). For data use beyond this cap and all permanent roaming of more than 4 months an additional surcharge of 0.01 zł per MB (= 8.43 zł/GB) is applied. You can check remaining EU cap by sending SMS with ILE to 8095. Orange Free is the only phone plan in Poland that has data rollover on the EU cap.
The United Kingdom and Gibraltar have been removed from RLAH after Brexit and now you'll be charged a separate price floor set at 29 zł/GB.
For rest destinations, there are applies high roaming rates. But you can enable Safe Roaming in which you'll get 1 GB for 24 hours if you start using internet in selected countries for 15 zł. Activation can be done by Mój Orange or by sending SMS with BR to 80214. If overuse, your data transmission will be blocked, but you can enable another 1 GB valid 24 hours for 15 zł by sending SMS with DOKUP to 80214. You can also enable 10 GB roaming package for 15 days for 79 zł by sending SMS with GO10GB to 80214. If overuse, you'll be re-enact to Safe Roaming option.
You need to know that users report capped roaming speeds up to only 15 Mbit/s (even on 5G) on any roaming network in Orange Free na kartę. This cap is not reported in other Orange offers. So if you want better experience in roaming, better choose Orange Flex or nju.
nju mobile[]
Nju mobile is the second brand of Orange in Poland. It's not a MVNO, but an Orange subsidiary. However, prepaid offer is not as good as postpaid offer.
Availability[]
Starter packs in mini and micro sizes are available in all Orange stores and further outlets. There are starters for 4, 5 or 20 zł, each with the same credit pre-loaded valid for 30 days. Do the registration there (registration points).
Starters are from 4-20 zł giving different amounts of bonuses depending on promotion. You will normally end up with some GB and some more zł even on the smaller starter packs. 4 and 5 zł starter packs include 10 GB valid 15 days. You can also transfer an Orange SIM to nju by texting NJU to 601. By this way you can also preserve your eSIM because nju doesn't provide any way to change your SIM to eSIM.
You can top-up nju mobile with regular Orange vouchers but you have to type *128*<top-up code># (on vouchers are only information for regular Orange top-up rules).
Nju is one of the few brands whose topped up credit stays valid forever. You are only supposed to make one recharge per half year or respond to warning SMS (you'll receive it in 187 days after top-up) by texting TAK to 80608 to keep your SIM plan alive. By responding NIE, your number will be deactivated in next day and you'll lose your allowances.
Check balance by calling *127*1#. You can manage your account by application, available in Google Play (not for iOS devices, may not work on newer phones).
Voice and data SIM[]
Default rate without plan or a data pack is 0.19 zł per MB. Nju simplifies offer to two monthly combo plans with unlimited calls, texts and data on 5G network:
- 19 zł: 20 GB (EU cap: 4.5 GB) (+ 200 GB*)
- 29 zł: 40 GB (EU cap: 6.87 GB) (+ 200 GB*)
(*) - extra data (in 200 GB packages per month) when you hit spend cap. To activate, send SMS with 2400GB to 80990.
In packages, you'll be charged at default rates up to specific limit. So if you don't use, you don't pay.
If overuse, speed will be throttled to 64 kbps. You can deactivate speed limit, by sending text START to 80605. All data will be charged at default rate. You can also come back to speed limit, by sending STOP to 80605.
Data feature package[]
Nju offers a 9 GB data package (capped at 2.13 GB in the EU) for 9 zł with full LTE speed. This can be activated by *127*69# or texting 'AKT' to 80355. Check package balance by *127*69*1#. This package is for 31 days and will not auto-renew. You can activate 9 GB only, if you didn't use package in plans or if you use up allowances. Package can rollover, if you buy new one before end of validity an older.
Roaming[]
Roaming comes out with domestic bundles up to specified EU cap. For data use beyond this cap and all permanent roaming of more than 4 months an additional surcharge of 0.01 zł per MB (= 8.43 zł/GB) is applied. United Kingdom and Gibraltar have been removed from RLAH after Brexit and now you'll be charged a separate price floor set at 29 zł/GB.
For destinations outside EU zone, you can also activate Safe Roaming and 10 GB Roaming bundle as same as Orange customers.
Orange Flex[]
Orange's new plan Flex was launched in May 2019 and offers subscription plans in app. The app is available in English too.
Activation[]
To get the SIM card, first download free app available on Google Play and App Store. Then create a personal account, click on Wybierz swój plan (choose your plan) and click on Nie, chcę wybrać nowy numer (no, I want new number). Click on Nie, zamów kartę SIM (no, I don't have SIM card) and choose delivery. The best option is delivery to Orange shop, but if you have a device, which supports eSIMs, you can add it as eSIM card. There is also available starter packs in same shops as normal starter packs (for 3 zł). After click Tak, mam kartę SIM (yes, I have SIM card) and scan QR code. Next verify your identity by taking photo of your ID and photo with your face. After verification photos will be deleted. Next you can choose to receive information about your account. Next accept regulations and verify your account. Then link your credit card to app (foreign cards are accepted) and activate your plan by pressing Aktywuj teraz! (activate now). Orange also posted a video on YouTube , which shows the steps to activate it. You can also transfer your Orange SIM and you can go back to Orange Free by contacting with customer support on live chat.
Application language will automatically set based on system, but you can always change it by Ustawienia and Język.
Plans[]
These plans are valid for 30 days and all include unlimited calls, SMS/MMS and data on 5G network:
Price | Data | EU cap | Extra SIM cards |
---|---|---|---|
35 zł | 75 GB | 8.28 GB | +1 |
50 zł | 150 GB | 11.83 GB | +2 |
80 zł | Unlimited | 18.92 GB | +3 |
You can also give part of your internet package to another person with Orange Flex, but you can't share all of your data (it must be 1 GB remaining data left). Plan 80 includes additional 250 GB package which is dedicated for data sharing and for EU cap allowances. Unused data will be transferred to "safe". This data will preserved for max. 6 months, unless you transfer this data to your normal balance.
Orange Flex app can be used for free (without debiting your data or if you run out of data), also in roaming.
You can obtain an additional SIM cards with the same number for free (number of additional SIM cards depends of chosen plan). You can choose, which type of card want you - normal SIM card or data-only SIM. Additional SIM cards can be eSIM for all the iOS or Android devices, incl. Apple Watch or Samsung Galaxy smartwatches. Due to this fact, that SIMs shares plan and mobile number with main one, additional SIM cards doesn't work in roaming and when main one is in roaming, on additional SIMs you won't be able to make calls and send SMS/MMS.
If overused, your speed will be throttled to 64 kbps. You can migrate to bigger package or buy data feature packages:
- 1 GB (710 MB in EU) - 3 zł
- 5 GB (2.37 GB in EU) - 10 zł
- 10 GB (3.55 GB in EU) - 15 zł
Plan 80 includes real unlimited data in Poland. If you have cheaper plan, you can also enable unlimited data package without switching to Plan 80:
Plan | 7 days | 30 days |
---|---|---|
35 zł | 15 zł (EU cap: 3.55 GB) | 45 zł (EU cap: 10.65 GB) |
50 zł | 30 zł (EU cap: 7.1 GB) |
You can terminate your plan by pressing Zakończ mój plan. For 6 months your number will be blocked (you can't even receive calls and SMSes), but you can re-enact your subscription. After that your SIM card will be terminated.
Roaming[]
You can use your data in EU up to specified EU cap. If overuse, you can buy additional data in Poland (the cheapest option) which will add some data in EU or buy one of these roaming packages (this is only available option if you break the FUP rules) valid 15 days:
- 1 GB - 9 zł
- 3 GB - 20 zł
- 5 GB - 30 zł
- 10 GB - 50 zł
To use roaming outside of EU/EEA countries you'll need to add one of these packages:
- Standard roaming packages (valid 15 days):
- Zone 1 countries:
- 500 MB - 125 zł
- 500 MB + 100 min - 175 zł
- 1 GB - 225 zł
- Zone 2 countries: 500 MB for 500 zł
- Zone 1 countries:
- Promotional roaming packages:
- UK and Gibraltar:
- 1 GB - 9 zł
- 3 GB - 20 zł
- 5 GB - 30 zł
- 10 GB - 50 zł
- Special roaming packages for selected countries:
- 2 GB for 2 days for 20 zł
- 5 GB for 5 days for 40 zł
- 10 GB for 15 days for 80 zł
- UK and Gibraltar:
You can check which country is in selected roaming zone by app (Zobacz strefy roamingowe).
nju subskrypcja[]
nju subskrypcja app is another subscription plan on Orange network (runs even on the same platform as Orange Flex).
Activation[]
To activate this offer, the fastest way is to port your existing Orange/nju SIM to this offer or order an eSIM directly from the app (the QR code will arrive through email). You can manage your account through the nju app: Google Play and App Store or on their website (choose nju subskrypcja, not nju abonament). Other things are nearly the same as in Orange Flex.
Plan[]
There is only one available plan in nju subscription for 29 zł. It comes with unlimited calls, SMS/MMS and 60 GB data on 5G network (EU cap: 6.87 GB). "Im dłużej tym lepiej" (= the longer the better) is activated by default and you can more data, depending how long you stay with operator (your current stage will preserved if you migrate from nju):
- from 6 months to 1 year: double data (120 GB)
- from 1 year to 2 years: 2.5 times more data (150 GB)
- from 2 years: triple data (180 GB)
If you use up your allowcances, your speed will be throtted to 64 kbps. You can add additional 9 GB (EU cap: 2.13 GB) for 9 zł.
You can add max. 5 SIMs to your current plan. When you have more than 1 SIM associated to your account, your price per SIM will be reduced to 19 zł. Every SIM comes with separate data, there is no way to transfer your unused data to other user.
You can terminate your plan by removing your credit card from account. For 6 months your number will be blocked (you can't even receive calls and SMSes), but you can re-enact your subscription. After that your SIM card will be terminated.
In this offer you can swap your existing SIM to eSIM. This can be done in app.
Roaming[]
You can use up to 6.87 GB in EU with your plan. If overuse, your traffic will be blocked and only way to add more data in EU is to buy a 9 GB package with 2.13 GB usable in EU for 9 zł. For rest of the world, you can activate these roaming add-ons:
- Roaming package for UK/Gibraltar: 1 GB for 12 zł
- Safe Roaming countries: 10 GB for 79 zł for 15 days
- Standard Zone countries: 500 MB for 125 zł
- Exotic Zone countries: 500 MB for 500 zł
- Special packages for USA and Canada:
- 500 MB for 70 zł
- 1 GB for 118 zł
More info[]
- APN: internet /or/ internetipv6
- Username and password: internet
- Website in Polish: http://www.orange.pl
- English website: https://www.orange.pl/lp/for-foreigners
- nju website (in Polish): https://www.njumobile.pl/
- Orange Flex website in English: https://flex.orange.pl/en
Plus (by Polkomtel)[]
Plus (formerly Plus GSM) is the brand name of Poland's mobile phone network operator Polkomtel. The company is entirely owned by Grupa Polsat Plus, which is also the parent company of the former fifth network Aero2 (which offers prepaid data-only SIMs, but only for citizens with Polish PESEL, hence not open to tourists), pay-TV platform Polsat Box (formerly Cyfrowy Polsat), CDMA/GoTa operator Nordisk Polska and landline broadband operator Netia. Plus is the local Vodafone partner.
Generally Plus has a good coverage throughout the country on 2G, 3G and 4G/LTE which covers 99% right now with speeds up to 150 Mbit/s, but take care that Plus have the smallest number of transmitters (incl. former Aero2). This means congestion may more easily occur in overcrowded places (especially in countryside) with slower speeds compared to others. LTE-A is available for 73% of Polish population, is open for prepaid with speeds up to 600 Mbit/s, but mostly is based on B3+B8 aggregation, which don't help in accessing faster speeds. Higher frequencies (like B7 or B1) are deployed mostly in bigger cities. But Plus was both the first to launch 5G in country, based on TDD 2600 MHz frequency (n38/n41 bands) acquired from Aero2, later added by 2100 MHz (n1) and offerring aggregation with LTE 1800 MHz with speeds up to 1 Gb/s (branded as 5G Ultra), but not every phone supports it. Plus also accuired 3400 MHz spectrum, but it don't deploy it right now. 5G is available for all prepaid customers without any requirements.
Plus na kartę[]
Availability[]
To register you need to go to a store of the operator (locator) and show your ID or ask at a kiosk before buying, if they are able to register it on a foreign passport. Starters are sold from 5 zł with different bonuses and credits (see below).
Plus offers additional registration at 1,300 Plus or co-branded Plus/Polsat Box outlets, 270 Neonet shops, 1,800 Ruch kiosks, 4,600 post offices and many other points shown on this map.
Top-ups are available at Plus stores, service stations, kiosks, grocery stores or online using credit cards. To top-up by vouchers, type *123*<voucher PIN>#. To check balance and validity, type *100#.
Starter packs[]
Plus sell these two major options:
- Prosto na Kartę (= Basic prepaid): for 5 zł
- Elastyczna na kartę (= Elastic prepaid) with two other starter packs:
- for 5 zł: with 6 GB valid 15 days (with Bez Limitu or Do 100 GB on front) and 1 zł credit
- for 15 zł: with 30 GB valid 15 days, and 30 GB valid 1 year, if you top-up 30 zł or more (with 30 GB na start on front) and 1 zł credit
All starter packs includes 1 zł as a startup credit and 4/14 zł bonus balance for calls/SMS/data without packages. 15 zł starter packs is also availabe in eSIM option (without classic SIM card).
Prosto na kartę[]
This plan have a common base rate for 1 MB, min or SMS in Poland and the EU at 0.35 zł. All top-ups are valid for 1 year. You can change to this plan by *147*26# (5 zł per change). Only one data option can be added:
- 3 GB (in the EU max. 1.18 GB) for 30 days at 5 zł by *136*11*03#
Elastyczna na kartę[]
You can migrate to these tariff by calling *147*27# or by using Plus Online application (5 zł per change). This tariff is for smartphones and tablets, modems, etc. Default data rate is 0.20 zł per MB. Top-ups include these bonus data:
Top-up | Data bonus | Validity |
---|---|---|
5 zł | 2 GB | 5 days |
10 zł | 4 GB | 10 days |
20 zł | 20 days | |
25 zł | 10 GB | 30 days |
30 zł | 15 GB | |
50 zł | 25 GB | 90 days |
100 zł | 50 GB | 180 days |
200 zł | 100 GB |
Data usage order: Promotions, starter pack bonus (6/30 GB for 15 days), bonus per top-up/1 GB package, no-limit packages, 30 GB na rok, data feature packages.
Bonuses can't be used for roaming. If overused, speed will be throttled to 32 kbps.
Your remaining data will roll-over with new top-up. You can add 1 GB (PL & EU) for 30 days at 5 zł, activation: *136*11*01#.
Plus in September shut off one year credit validity for free in Plus Elastyczna na kartę. But introduces paid packages to extend validity of your allowances (data validity will not be extended), but they not prevent before inactivity fee (see below):
- 10 days for 5 zł
- 30 days for 15 zł
- 365 days for 20 zł
To activate, send SMS with number of days to 80009.
Plush[]
Plush is the second brand of Plus in Poland. It is aimed at young people but can be registered at any age. It's not a MVNO, but a Plus subsidiary. They sometimes have better promotions than the original Plus brand.
Availability[]
Top-ups are available at Plus stores, service stations, kiosks, grocery stores or https://doladuj.plushbezlimitu.pl/ online using credit cards. To top-up by Plus vouchers, type *123*<voucher PIN>#. You can migrate to Plush, using Plus Online app or by dialling *147*23# (change tariff cost 5 zł) and after *136*11*01# (bonus per top-up activation).
They sell two prepaid starter packs with other pictures on front for 5 zł in their stores (locator). It contains 12 GB valid 15 days.
Voice & data SIM[]
Default data is 0.20 zł per MB. Top-ups include these bonus data:
Top-up | Bonus | Valid |
---|---|---|
5 zł | 2 GB | 5 days |
10 zł | 4 GB | 10 days |
20 zł | 20 days | |
25 zł | 10 GB | 30 days |
30 zł | 15 GB | |
50 zł | 25 GB | 90 days |
100 zł | 50 GB | 180 days |
200 zł | 100 GB |
Bonus data can't be used in roaming and don't rollover with new top-up. If you've used up your data package, your internet speed will be throttled to 32 kbps. These add-ons are offered:
- Rok Ważności konta: one year credit validity for 5 zł, activation: *136*11*365#
- 5 GB (in EU max. 1.18 GB) for 30 days (recurring): 5 zł - activation: SMS PAKIET to 80025, deactivation: *136*00*09#
- 200 GB to use in night (1:00 - 8:00, EU cap: 2.36 GB): 10 zł - activation: *136*11*11#.
- unlimited data for 24 hours (EU cap: 236 MB): 1 zł - activation: SMS with NOLIMIT to 80225 (you need to have one of combo package activated for at least 30 zł)
Data feature packages (for both Plus and Plush)[]
Price | Data | EU cap | Validity | Activation | Deactivation |
---|---|---|---|---|---|
5 zł | 5 GB | 1.18 GB | 5 days | *136*11*9343# | *136*00*9343# |
10 zł | 10 GB | 2.36 GB | 10 days | *136*11*9344# | *136*00*9344# |
30 zł | 30 GB | 7.09 GB | 30 days | *136*11*9345# | *136*00*9345# |
All packages are recurring and includes data roll-over, also with combo packages.
Combo packages (for both Plus and Plush)[]
Package name | Price | Data | Promo data* | Extras | EU cap | Activation | Deactivation |
---|---|---|---|---|---|---|---|
Bez limitu i 15 GB kumulacja | 30 zł | 15 GB | 100 GB | n/a | 7.09 GB | *136*11*9348# | *136*00*9348# |
Bez limitu UA kumulacja | 35 zł | 500 GB | 1000 mins to UA | 8.28 GB | SMS 35 to 80988 | *136*00*9354# | |
BezLimit 35 kumulacja | 25 GB | n/a | *136*11*9347# | *136*00*9347# | |||
BezLimit 40 kumulacja | 40 zł | 35 GB | 9.46 GB | *136*11*9346# | *136*00*9346# |
Package | Data | Promo data* | EU cap | Extras | Top-up price | Auto-pay price |
---|---|---|---|---|---|---|
S | 15 GB | 100 GB | 7.09 GB | n/a | 40 zł | 30 zł |
M | 25 GB | 100 GB/500 GB | 8.28 GB | 45 zł | 35 zł | |
L | 30 GB | 500 GB | 13 GB | Disney+ | 65 zł | 55 zł |
Subscription packages can be activated only thorough iPlus app. Auto-pay price requires to link a credit card. All subscription and classic combo packages includes data roll-over.
Insufficient activity fee[]
Plus/Plush charges an insufficient activity fee of 5 zł when you spend less than 5 zł or when you don't top-up in 31 day period. This payment of 5 zł renews every 31 days and you should better run down your balance to zero before pausing or use a different provider for longer periods of inactivity. But this fee can be easy avoided by activating free/promotional packages.
EU roaming[]
You can use all data in the EU/EEA up to the specified FUP, which is given based on cost of package showed in this document, but if overuse or break FUP rules, you'll be surcharged 8.45 zł per GB.
In all new starter packs UK and Gibraltar have been removed from RLAH after Brexit and now you'll be charged a separate price floor set at 99 zł/GB, but if you have SIM card registered before 24/DEC/2021 and if you don't switch tarriffs after this date, UK and Gibraltar is still included in EU zone. To check if your line is eigible, dial *147# and if you get SMS: "Aktywna taryfa to <tarriff name> i korzystasz z oferty W Wielkiej Brytanii jak w domu" (= "Your current plan is <tarriff name>, and you are using the offer In the UK as at home") you're eigible.
You can still buy these special roaming packages valid in EU/EEA, UK, Switzerland, Turkey and USA (on both T-Mobile US and AT&T, remember to check as your handset may connect to Verizon network and these packages don't work on this network):
Data | Price | Validity | Activation | Deactivation |
---|---|---|---|---|
100 MB | 9 zł | 7 days | *121*11*86# | *121*00*86# |
400 MB | 19 zł | 14 days | *121*11*87# | *121*00*87# |
1 GB | 39 zł | 30 days | *121*11*88# | *121*00*88# |
Even roaming packages are recurring. Better disable them by code.
More info[]
- APN: plus
- To change language of operators SMS to English, dial: *105*20#
- Plus website in Polish only: http://www.plus.pl/
- Plush website: https://www.plushbezlimitu.pl/
T-Mobile Polska[]
T-Mobile Polska has the best network speeds in Poland on 2G, 3G, 4G/LTE and 5G. 4G/LTE is open for prepaid and covers 99.9% of population in 2017 already. On the majority of 4G base stations LTE Advanced is available to compatible devices at no extra cost. LTE-A in T-Mobile can offer up to 650 Mbit/s of download speed. T-Mobile also offers widely available 5G network on 2100 MHz (n1) frequency, but real 5G on 3700 MHz (branded as 5G Bardziej) is now available in most big cities and some tourists spots with speeds up to 1100 Mbit/s. 5G is open for prepaid customers up to 30/JUN/2025.
Before 2011 it used to be the second-largest operator in Poland, but after rebranding to "T-Mobile.pl" (from "Era") and during period with disappointing offers compared to other operators, it started losing customers. Currently it has least market share.
T-Mobile has a union with Orange Polska to improve infrastructure called NetWorks - T-Mobile and Orange are building cellular network together, but don't share frequencies. It means that subscribers can use both networks' base stations (that is not equal to domestic roaming, but basically T-Mobile and Orange subscribers are using the same antennas).
T-Mobile has already shut down its 3G network, so be sure to bring compatible 4G/LTE device for data.
T-Mobile na kartę[]
Availability []
They sell four prepaid starter packs for 5 zł in their stores (locator)
- for 5 zł valid for 14 days preloaded
- for 10 zł valid for 60 days (without start credit) with GO! L package preloaded (+30 GB bonus) - exclusively available at Żabka stores
- for 35 zł valid for 60 days (without start credit) with GO! M package preloaded (+ 20 GB bonus)
- for 40 zł valid for 60 days (without start credit) with GO! M+UA package preloaded (+ 20 GB bonus)
For registration of SIM cards that are bought at other places, scroll down this page for a map. You can also transfer your heyah SIM by calling *100*811#. Change tariff is free.
Top-ups are available at the usual places. To top-up by voucher, type *111*<voucher code>#, to check balance *101#.
There is no eSIM starter packs at the moment, but you can swap your existing traditional SIM by visiting T-Mobile store or by chatting with customer service via in-app chat - in this method your eSIM profile will be delivered to your e-mail inbox in encrypted ZIP file (password to decrypt ZIP archive will be delivered via SMS).
Data feature packages[]
Default data rate is 0.79 zł/MB. After top-up, you'll receive data bonus:
Top-up | Bonus | Bonus validity | Credit validity |
---|---|---|---|
5 zł | 2 GB | 2 days | 31 days |
10/20 zł | 5 GB | 5 days | |
25 zł | 10 GB | 30 days | |
30 zł | 15 GB | ||
35/40 zł | 20 GB | 60 days | |
45 zł | 30 GB | ||
50 zł | 60 days | ||
100 zł | 50 GB | 100 days | 100 days |
200 zł | 100 GB | 150 days |
To check remaining data, call *512*2*1#. All bonuses will roll-over, if you top-up before expiration date. If overuse, default data rate applies. To credit validity, add +31 days in passive mode.
You can buy these data feature packages, valid 30 days:
Price | Data | EU cap | Activation (once-off) | Activation (recurring) | ||
---|---|---|---|---|---|---|
USSD | SMS to 8050 | USSD | SMS to 8040 | |||
5 zł | 1 GB | *502*1*1# | AKT1 | *501*1*1# | AKT1 | |
10 zł | 3 GB | 2.37 GB | *502*1*3# | AKT3 | *501*1*3# | AKT3 |
15 zł | 5 GB | 3.55 GB | *502*1*5# | AKT5 | *501*1*5# | AKT5 |
20 zł | 10 GB | 4.73 GB | *502*1*10# | AKT10 | *501*1*10# | AKT10 |
To check remaining data, call: *501*2# or send SMS with STATUS to 8040 for recurring packages or *502*2# or send SMS with STATUS to 8050 for once-off packages. To deactivate recurring, packages, call *501*3# or send SMS with STOP to 8040. If you buy another data package, if you have another, data will roll-over (only applies to once-off packages).
There are also available bigger once-off packages (data rollover), which can be activated only through Mój T-Mobile app:
- 15 GB (3.55 GB in EU) for 30 days: 15 zł
- 25 GB (5.92 GB in EU) for 30 days: 25 zł
- 45 GB (10.65 GB in EU) for 60 days: 45 zł
All packages extends validity of your account to 60 days, if you have lower than 60 days. You can extend validity of your account to 1 year for 30 zł by calling *508*1# or sending SMS with AKTRWK to 8018. If your credit is in passive period, you can enable any package listed above - your validity will be set to 60 days.
Data usage order: Top-up bonuses, once-off packages, once-off packages in app, recurring data packages, unlimited packages.
Combo feature packages[]
T-Mobile also offer four different recurring GO! "unlimited" packages with unlimited calls, SMS/MMS and data:
Package | Data | EU cap | 5G | Extras | Price | Activation | |
---|---|---|---|---|---|---|---|
USSD | SMS to 8066 | ||||||
S | 15 GB | 7.1 GB | ❌ | n/a | 30 zł | *600*1*2# | AKTS |
M | 20 GB (+ 200 GB*) (+ 200 GB$) | 8.28 GB | ✅ | 35 zł | *600*1*3# | AKTLM | |
M+UA | 9.47 GB | 1500 mins to Vodafone UA/Kyivstar UA | 40 zł | *600*1*4# | AKTMUA | ||
L | 30 GB (+ 400 GB*) (+ 600 GB$) | 10.65 GB | n/a | 45 zł | *600*1*5# | AKTL |
($) - extra data for first activation of package.
All packages are recurring. To stop renewing, dial *600*3# or send SMS with STOP to 8066. If overuse, your data will be blocked.
Heyah[]
Heyah is a long established subsidiary of T-Mobile, previously targeted to young people. Now it's mainly targeted to Ukraine people living in Poland. 5G is open for prepaid customers up to 30/JUN/2025.
Availability[]
Heyah prepaid SIM cards are available for 5 zł including the same credit valid for 14 days at T-Mobile stores and many other places. Better go to a T-Mobile store for registration.
To manage your account in Heyah, you can use Moja Heyah application available in Google Play .
Top-ups can be made by T-Mobile vouchers or online. To top-up by voucher, type *109*<PIN code>#, check balance by *108#.
Data feature packages[]
Default data rate is 0.79 zł/MB. Better option is buy data feature package or top-up to receive free data bonus.
This bonus can be received by topping up by app or on dedicated website.
You can also get data bonus by using classic voucher, but only first top-up until 30 days after activation allows to obtain free data:
- 5 zł: 5 GB for 5 days
- 10 zł: 10 GB for 10 days
- 15 zł: 15 GB for 15 days
- 20 zł: 20 GB for 20 days
- 25 zł: 25 GB for 25 days
- 30 zł: 30 GB for 30 days
- 35 zł: 35 GB for 35 days
- 40 zł: 40 GB for 40 days
- 50 zł: 50 GB for 50 days
- 100 zł: 100 GB for 100 days
- 200 zł: 200 GB for 200 days
Data will roll-over with new top-up. You can check your remaining data by calling *160*100# or sending SMS with STATUS to 80285. You can add additional data packages:
- 15 GB (EU cap: 3.55 GB), 30 days - 15 zł, activation: *150*166*2# or SMS TAK to 8031
- 45 GB (EU cap: 10.65 GB), 60 days - 45 zł, activation: *150*169*2# or SMS TAK to 8032
All packages contains rollover, if you buy another one before expiration. You can check offer status by calling *150*166*1#. If overuse, default data rate applies.
Combo feature packs[]
They sell four options, all of which include domestic calls and SMS/MMS and are valid 30 days:
Package | Price | Data | EU cap | Mins to UA | Activation | |
---|---|---|---|---|---|---|
USSD | SMS to 80280 | |||||
XS | 30 zł | 10 GB | 7.1 GB | n/a | *160*1*1# | AKTXS |
S | 35 zł | 20 GB | 8.28 GB | 1000 | *160*1*2# | AKTS |
M | 40 zł | 30 GB | 9.47 GB | 2000 | *160*1*3# | AKTM |
L | 55 zł | 50 GB | 13.01 GB | unlimited | *160*1*4# | AKTL |
To check status, dial *160*2# or send SMS with STATUS to 80280. All packages are auto-renew - to deactivate, dial *160*3# or send SMS with STOP to 80280. If overuse your data, your data transmission will be blocked.
All packages can be activated when you are in passive mode - L package sets account validity to 365 days, other packages extends to 60 days.
You can extend validity of your SIM card to 1 year by calling *160*70# or sending SMS with start365 to 8061 (for 30 zł).
You can transfer your SIM to GO!, by calling *530*1# or sending SMS with GO to 8033.
Data-only offer[]
This offer is available with special starter pack for 35 zł. This SIM is without voice capability. It contains recurring package with 200 GB valid 30 days for 35 zł. When data is used up or you don't top-up, your data transmission will be blocked (you can only access to Moja Heyah app). Only way to add data is online top-up by app or dedicated website, which allows to obtain extra data (see above). This offer has blocked international roaming at all.
Any renew of the package extends the SIM validity for 60 days (+ 31 days in passive mode). Top-up can't extend the validity in this option.
tuBiedronka[]
tuBiedronka is another long established subsidiary of T-Mobile. Biedronka is the largest supermarket chain in the country.
This offer is generally not recommended as its offers are outdated compared to the competition.
Availability[]
tuBiedronka prepaid SIM cards are available for 4 zł including the 5 zł credit valid for 14 days at T-Mobile stores and Biedronka shops. You can register your SIM card in a Biedronka or in a T-Mobile store.
Top-ups can be made in Biedronka shops (for 5 zł (5 days), 10 zł (21 days), 20 zł (45 days), 30 zł (60 days)). To top-up by voucher, type *111*<voucher code>#, check balance by *101#.
Data feature packages[]
Default data rate is 0.10 zł/MB. To activate top-ups bonus, call *140*730*2#. Top-ups include these bonusses (all valid 30 days and includes roll-over, if you top-up before expiration of package):
- top-up: 20-29.99 zł: 5 GB bonus
- top-up: >30 zł: 10 GB bonus
Bonuses can't be used for roaming. You can activate data feature packages, valid 30 days:
- 1 GB (PL & EU) for 5 zł - activation: *165*20#
- 3 GB (PL & EU) for 10 zł - activation: *165*30#
- 2 GB (PL & EU), 500 mins, 500 SMS for 20 zł - activation: *165*7# (recurring), deactivation: *165*8#
All packages extends validity of your account to 60 days, even when your account is in passive mode.
Data | EU cap | Price | Validity | Activation |
---|---|---|---|---|
5 GB | 2.37 GB | 10 zł | 3 days^ | *150*153*2# |
20 GB | 4.73 GB | 20 zł | 5 days | *150*154*2# |
These packages don't auto-renew. To check remaining data, replace *2# by *1#. If you overuse, speed will be throttled to 16 kbit/s.
(^) - This package can be used only on the weekend (Friday, Saturday and Sunday). If you activate before Friday, package will be enabled from Friday. If you activate during these days, package is valid to the end of Sunday.
EU roaming[]
EU roaming data is free up to the RLAH cap (mentioned in the article according to this list). For all data use beyond this cap and all permanent roaming of more than 4 months an additional surcharge of 0.01 zł/MB (= 8.45 zł/GB) is applied.
For UK and most other destinations (Zone 1B and 2) it applies flat rate of 99 zł per 1 GB (100 kB billing incrementations). There are also cheaper options available for T-Mobile GO! and heyah, activation can be done only by app:
- 10 GB in EU for 14 days: 49 zł
- 1 GB for 30 days in Zone 1B and 2: 49 zł
- 5 GB for 7 days in Zone 1B and 2: 99 zł
- 10 GB for 14 days in Zone 1B and 2: 149 zł
You can start using these packages up to 180 days after activation. List of zones and countries are available here at the bottom of site.
You need to know that all users other than postpaid reports limited roaming speeds up to 40 Mbit/s. Futhermore, in roaming T-Mobile SIM cards may not allow you to switch to other operator than DT-group networks (it says that this network is forbidden by your SIM card, even when is listed as roaming partner). If you experience problems, you need to force other network several times after which SIM card unlocks connecting to more networks.
Automatic extension of credit validity (T-Mobile, heyah, tuBiedronka)[]
T-Mobile applies creative way to charge inacive lines. After credit validity expiration when you have balance above 0 zł, you'll be charged up to 3 zł fee per 30 days for automatic extension of active mode. You'll get a warning SMS when your credit validity is about to expire. This fee can be easily avoided by buying any package (data-only or combo package), top-up, or buying one year credit validity. When there will be 0 zł on your account, your SIM card will enter in passive mode.
More info[]
- APN: internet
- Website in Polish: https://www.t-mobile.pl
- Website in English: https://www.t-mobile.pl/c/na-karte/en
- Heyah website: http://www.heyah.pl/
- tuBiedronka website: http://www.tubiedronka.pl
Lyca Mobile[]
The UK-based operator Lyca Mobile opened its Polish branch in 2011. It's operating as MVNO on the Plus network in 2G, 3G, 4G/LTE and 5G and speeds up to 600 Mbit/s. For coverage check Plus (see above).
Lyca Mobile now routes signal through the Plus server, so you can expect better quality of service with much better routing. It is still however not recommended, as it often has issues with activation and payment and generally has poor support.
Availability []
Their SIM cards are available for free in micro-, mini- or nano size in their outlets. They have many agencies around the country in newsstands, kiosks, supermarkets and online sent to a Polish address and includes 20 GB for 30 days. But better buy it in one of their sales outlets, where they can register it on your name.
Top-ups can be purchased there as well in 5, 10, 20, 30, 50 and 100 zł denominations. You are expected to make a top-up right away, as the SIM doesn't include credit. Account is valid 90 days after done any activity and 120 days after last top-up, but it can be extended to 1 year for 25 zł by calling *139*9999#.
Top-ups are also available online. Foreign credit cards are accepted. The website has an English option too. When topping up, you will be asked for an ID number and a local address. The ID can be a PESEL (Poland national ID) or any other ID. You can use your passport number and your hotel address.
Lyca Mobile from Septermber 2023 started providing eSIM for its customers.
Data feature packs[]
Default data rate is 0.25 zł per MB. You need to have at least 0.25 zł on your account to use internet.
These monthly data packages are available to be activated on the SIM:
Volume | EU cap | UK/CH cap | Price | Activation |
---|---|---|---|---|
1 GB | 1 GB | 500 MB | 5 zł | *139*5200# |
2 GB | 1.25 GB | 700 MB | 7 zł | *139*5201# |
5 GB | 1.8 GB | 980 MB | 10 zł | *139*5202# |
10 GB | 2.65 GB | 1.48 GB | 15 zł | *139*5104# |
30 GB | 2.95 GB | 2.92 GB | 25 zł | *139*5105# |
50 GB | 4.1 GB | 4.07 GB | 35 zł | *139*5106# |
Lyca Mobile also released monthly combo plans:
Package | Calls | SMS | PL data | EU cap | UK/CH cap | Price | IDD mins | Activation |
---|---|---|---|---|---|---|---|---|
Do wszystkich S | unlimited
or 30 000 SMS) |
25 GB | 2.35 GB | 1.18 GB | 20 zł | 100 (UA) | *139*4819# | |
Do wszystkich M | 40 GB | 2.95 GB | 1.48 GB | 25 zł | *139*4829# | |||
Do wszystkich M Plus | 60 GB | 3.5 GB | 1.75 GB | 30 zł | *139*4830# | |||
Do wszystkich Ukraina | 25 GB | 1000 (UA) | *139*5851# | |||||
Do wszystkich L |
70 GB | 4.1 GB | 2.05 GB | 35 zł | 100 (UA) | *139*4839# | ||
Do wszystkich XL | 100 GB | 5.7 GB | 2.85 GB | 34 zł | *139*4849# | |||
Wszystko w jednym L | 30 GB | 4.1 GB | 2.05 GB | 35 zł | 300 | *139*4035# | ||
Wszystko w jednym XL | 40 GB | 5.7 GB | 2.85 GB | 49 zł | 500 | *139*4049# | ||
Wszystko w jednym XXL | 70 GB | 6.85 GB | 3.43 GB | 59 zł | 1000 | *139*4069# | ||
Wszystko w jednym XXXL | 100 GB | 8.05 GB | 4.03 GB | 69 zł | unlimited | *139*4099# |
(*) - More data, if you activate it online.
All Do wszystkich packages contains data roll-over. All unused data in previous month will be available in next month and will be consumed first. If overuse, default data rate applies.
For activation dial to these code. To check status dial *137#. These packages will automatically renew, if there is credit. To stop, call customer service on 322 or dial *190# up to 8pm on the day of expiry of the old pack. Unused data can roll-over with new package (applies only to Do wszystkich (except XS) plans), but unused data can be carried for 1 month only.
EU & UK roaming []
Lyca Mobile in Poland applies "roam like at home" in EU/EEA, UK/Gibraltar and Switzerland based on EU caps. If you overuse your EU cap, you'll be charged at 0.0084 zł per MB. Take care that for UK and Switzerland there are applied smaller roaming data caps (mostly half of EU cap allowance).
You need to know that Lyca uses multi IMSI. These means that if you connect to network in roaming, for some time your handset will recognize as roaming but after that your SIM will refresh and start working without displaying as you're in roaming (you handset will recognize as you put local SIM card) and apply default network settings for country which you're, so don't be confused.
More info[]
- APN: plus
- Password: plus
- Website in English: http://www.lycamobile.pl/en
a2mobile[]
a2mobile is a MVNO running on the Plus network in 2G, 3G, 4G/LTE and 5G (in selected plans) up to 600 Mbit/s. In 2018 Premium Mobile (which offers contracts for an indefinite period, not available for tourists) bought a2mobile from Cyfrowy Polsat and now became the prepaid offer of Premium Mobile.
Availability[]
The SIM starter packs is available online and at some stores (locator). The SIM can be registered at these points too. They sell a starter pack for 10 zł valid for 1 year with 10 zł pre-loaded.
To top-up you can use any Plus and a2mobile voucher. To top-up with an a2mobile voucher, enter *111*<voucher code>#, to top-up with a Plus voucher, enter *123*<voucher code>#. All top-ups are valid for one year. To check balance, call *111#. There is available free app, called Moje a2mobile, available on Google Play and iOS.
Data feature packages[]
Default rate is 0.04 zł per MB. You can buy "unexhausted" packages valid for 31 days:
Package | Price | Activation |
---|---|---|
"Unexhausted" internet | 12.90 zł | *222*7# |
"Unexhausted" calls and intenet | 17.90 zł | *222*4# |
"Unexhausted" SMS/MMS and internet | 17.90 zł | *222*3# |
"Unexhausted" all 19,90 | 19.90 zł | *222*1# |
"Unexhausted" all 24,90 | 24.90 zł | *249*1# |
"Unexhausted" all 29,90 (5G) | 29.90 zł | *299*1# |
"Unexhausted" all 34,90 (5G) | 34.90 zł | *249*2# |
"Unexhausted" all 39,90 (5G) | 39.90 zł | *299*2# |
"Unexhausted" all 49,90 (5G) | 49.90 zł | *299*3# |
In "unexhausted" internet plans, speed will be throttled depending on how much data you have used and selected offer. To check status limitations, call *200#.
Price of package | Internet | |||
---|---|---|---|---|
@ full speed | @ 3 Mbit/s | @ 1 Mbit/s | @ 512 kbit/s | |
less than 19.90 | 5 GB | 5-10 GB | 10-15 GB | over 15 GB |
19.90 | 10 GB | n/a | ||
24.90 | 30 GB | 30-35 GB | over 35 GB | |
29.90 | 45 GB | 45-50 GB | over 50 GB | |
34,90 | 55 GB | 55-60 GB | over 60 GB | |
39,90 | 65 GB (unlimited for 6 months*) | speed throtted to 32 kbit/s | ||
49,90 | 120 GB (unlimited for 1 year*) |
All packages are available in auto-pay scheme, but is required to link your credit card and (*) in promotion you'll get real unlimited data for specified period.
You can buy additional data packages:
Price | Package | Activation |
---|---|---|
5 zł | 5 GB | *234*1# |
10 zł | 10 GB* | *234*10# |
18 zł | 20 GB* | *234*20# |
(*) these package are not available for packages which cost less than 19.90 zł.
EU & UK roaming (surcharges apply)[]
Premium Mobile (a2mobile) has opted out of the Roam like at Home scheme. A surcharge of 0.007 zł/MB (= 7.98 zł/GB) is now charged, if you have any data package enabled, also in the UK. If you spend more than 4 months in roaming, surcharge will be raised to 0.01 zł/MB (= 9.20 zł/GB).
More information[]
- APN: a2mobile.pl
- It's recommended to enable data roaming
- Website in Polish: http://a2mobile.pl/
Klucz mobile[]
Klucz mobile is another MVNO on the Plus network (see above). It started in 2013 and has cheap international call rates and data too. 2G, 3G, 4G/LTE and 5G is accessible for users.
Availablility[]
Their SIM card may be hard to find. Only Teletorium phone stores sell it.
The starter pack is available for 10 zł and can be registered in these points and in Plus/Polsat Box stores. Credit after any top-up stays alive for 365 days.
To change service language to English, compose USSD code *105*20# and wait for confirmation SMS.
Data feature packs[]
Default rate is 8.43 zł/GB. So add one of these packs valid for 30 days:
Volume |
EU cap |
Price |
Activation |
Deactivation |
---|---|---|---|---|
1 GB | 730 MB | 3 zł | *121*11*03# | n/a |
2 GB | 1.21 GB | 5 zł | *121*11*04# | |
10 GB$ | 2.42 GB | 9.90 zł | *136*11*01# | |
80 GB* | 9.69 GB | 39.90 zł | *136*11*09# | *136*00*09# |
100 GB |
12.11 GB | 50 zł | *136*11*02# | n/a |
100 GB
+ 200 GB at night*$% |
*136*11*12# | *136*00*12# |
For activation enter code. Check balance by *100# and status of active packages by *136# (or *121# if you have 1 GB or 2 GB). Packages won't renew automatically after 30 days (* except of these packages), but need to be activated again. If you activate another package (applies to 1 GB and 2 GB package only) during the validity of the previous package, data can rollover to the new package (max. 50 GB). If overuse, speed will be throttled to 32 kbps (except 1 GB and 2 GB - it applies default rate).
(%) - 200 GB valid between 1:00 - 8:00. Operator recomends to restart data transmission at 1:05.
($) - these packages can be activated twice in 30-day period.
Combo feature packs[]
There are five all-in-one packages valid for 30 days:
Package | Dom. Calls | SMS/MMS | Data | Overuse | EU cap | Price | Activation | Deactivation |
---|---|---|---|---|---|---|---|---|
Klucz MINI | unlimited | 0.29 zł | 5 GB | 1 Mbit/s | 3.63 GB | 15 zł | *121*11*10# | *121*00*10# |
Klucz No Limit | unlimited | 10 GB% | 32 kbit/s | 5.33 GB | 22 zł | *136*11*20# | *136*00*20# | |
Klucz No Limit+ | 40 GB | 7.27 GB | 30 zł | *136*11*07# | *136*00*07# | |||
Klucz Welcome II | 99,5 GB | n/a | SMS #on to 8727880088 | SMS #off to 8727880088 | ||||
Giga Mega Klucz | 100 GB | 1 Mbit/s | 8.48 GB | 35 zł | *136*11*04# | *136*00*04# | ||
Klucz Max | 200 GB% | 32 Kbit/s | 13.33 GB | 55 zł | *136*11*05# | *136*00*05# |
(%) - these packs can be added by a 80 GB (no EU data) for 15 zł by sending SMS with #extra to 727880088. This promotion will not auto-renew, but it can be activated every 30 days.
All packages are recurring. For overuse speed will be throttled to 32 kbps. You can buy data feature package displayed above. You can have only 2 packages activated at the same time (combined with data-only packages).
Inactivity fee[]
Klucz charges an inactivity fee of 3 zł when you spend less than 3 zł or when you don't top-up in 31 day period. This payment of 3 zł renews every 31 days and you should better run down your balance to zero before pausing or use a different provider for longer periods of inactivity.
EU & UK roaming []
Klucz applies RLAH in EU/EEA countries according to this list to a FUP specified in the offers. If overused, default data rate applies. Be aware that package Klucz Welcome II does not include EU data allowcance.
Klucz also offers these internet packages for roaming in the EU/EEA countries:
Data | Price | Activation |
---|---|---|
256 MB | 2 zł | *121*11*22# |
512 MB | 4 zł | *121*11*23# |
1024 MB | 8 zł | *121*11*24# |
Roaming packages are valid for 30 days and don't auto-renew.
More info[]
- APN: www.klucz.net
- To change language to English, dial: *105*20#
- Website in Polish: http://www.klucz.net/
PolishWiFi[]
PolishWiFi rents WiFi router pocket which allow travellers to stay connected in Poland.
Clients can book online and their hotspot can be delivered everywhere in Poland in 24 hours. Standard delivery in Poland to a post box is 3 €, to a private address, hotel, B&B or airport is 4 €.
The 4G and 4G+ hotspot routers can be shared by up to 10 devices and battery lasts for 6-12 hours.
A prepaid envelope is given for the return and can be used from everywhere in Poland. 100 € for a 4G device (or 200 € for 4G+ device) is charged from your credit card, if you don't return or damage the device.
The rental rates:
4G Hotspot (Huawei E5733) | 4G+ Hotspot (XOXO WiFi HotSpot) | ||
---|---|---|---|
Rental Period |
Price |
Rental Period |
Price |
2-4 days | 15.00 €/day | 2-4 days | 20.00 €/day |
5-7 days | 5.00 €/day | 5-10 days | 6.50 €/day |
8-21 days | 4.00 €/day | 11-25 days | 6.00 €/day |
22-42 days | 3.50 €/day | 26-59 days | 4.50 €/day |
43-90 days | 2.50 €/day | 60-90 days | 4.00 €/day |
4G Hotspot works on Play's network, 4G+ works on all Polish mobile networks. FUP for the plans in Poland is 100 GB per month for 4G router and 200 GB per month for 4G+ router. Speed will be throttled beyond to:
- 4G device: 1 Mb/s
- 4G+ device: 5 Mb/s
- Website: polishwifi.com
Discontinued offers[]
Red Bull Mobile
Red Bull Mobile was previously a joint venture between P4/Play and Red Bull energy drink. From 27/SEP/2023 they shifted to T-Mobile network on 2G, 4G/LTE and 5G and started with new offer focused on subscription plan. Starter packs are widely available for 1 zł, but cannot be registered without a Polish bank account. As these SIM cards are not accessible to foreigners and with no option to port an existing T-Mobile SIM, they'll not be mentioned any further.
heyah01
Heyah01 is a another subscription offer on T-Mobile network, but it's offer model is more postpaid rather than prepaid - you will need to sign a contract, where you agree to pay in 30 days any debit that could occur on your account due to roaming services or premium SMS services (the bill will be delivered to e-mail).
Also offer is available only online and SIM card will be delivered by post. So that's why we'll not mention this offer.
- ↑ https://bip.uke.gov.pl/dostepnosc-czestotliwosci/informacja-o-zajetosci-widma-tresci/informacja-o-zajetosci-widma-w-pasmach-420-mhz-450-mhz-800-mhz-900-mhz-1800-mhz-2100-mhz-2600-mhz-3600-mhz,13,0.html
- ↑ According to T&Cs of various operators, they generally don't allow the practices of sharing their services with 3rd parties for financial gain, which is the case when buying a SIM second-hand for a higher price than the operator sets and would be the reason for the suspension, not the unrelated fact of using a different person's SIM. That practice is not restricted even in T&Cs but explaining that no profit has been made upon the handover of the SIM, even if true, would be difficult.