Rs.png

National Anthem

Basics[edit | edit source]

Serbia has three network operators:

  • mts (Telekom Srbija)
  • Telenor (PPF Group)
  • vip [soon to be rebranded to A1] (Telekom Austria)

2G/GSM is on 900 and 1800 MHz, 3G on 2100 MHz and on 900 MHz in rural areas on Telenor network up to HSPA+ and 4G/LTE started in 2015 on 1800 MHz (B3) with all three operators and was added by 800 MHz (B20) in 2016.

The first MVNO Globaltel has arrived on the scene in 2016 using the vip/A1 network. There is also MAXI Mobile which is launched by supermarket chain "Maxi" owned by Delhaize Serbia on vip/A1.

Note that all Serbian providers have been operating their networks in northern areas of Kosovo for historical reasons. mts' operation was finally legalized in 2016, when it received a formal licence for Kosovo. Telenor's and Vip's operations have ended in 2017 there. For more details about this area, check our Kosovo chapter.

No roaming.jpg
Be aware that Serbia is neither part of the EU, nor of the EEA, where since 2017 new international roaming rules have been enforced. So roaming rates on European SIM cards are not capped or regulated in the country and can be much higher. Better buy a local SIM card instead.

In April 2019 Albania, Bosnia and Herzegovina, Kosovo, (North) Macedonia, Montenegro and Serbia agreed to reduce roaming charges between their Balkan countries. The agreement will come into effect from July 2019 when roaming costs will be lowered and mobile calls will cost 0.19 € per minute, an SMS will cost 6 cents and internet will be 2.5 cents per MB roaming between these countries. It's intended to end all roaming surcharges by summer 2021 which is a prerequisite to eventually join the EU/EEA common roaming zone.

mts (by Telekom Srbija)[edit | edit source]

Mts.jpg

mts is the wireless subsidiary of state-owned Telekom Srbija with 2129 LTE base stations: 2G/3G/4G coverage map. Unfortunately, their network map is quite outdated and in fact they cover much more regions. On the map you can see that their network expands to parts of Kosovo where it can be used without roaming. As prepaid customer, you can get 4G speed limited to 105/35 Mbps.(Only tourist and supertourist sim)Another prepaid not have 4g.

mts is market leader in Serbia with 45,5% of all mobile SIM cards in 2018. They were chosen to be the BEST mobile network in Serbia for 2019. by The Regulatory Agency for Electronic Communications and Postal Services (RATEL) ( http://benchmark.ratel.rs/en/results-overview-2019 )

Availability[edit | edit source]

You can buy the SIM card called "moj pripejd" in every mts store or from one from many newsstands in Belgrade (like Moj Kiosk or Corner shop ). In branded stores you may need to show an ID document (such as passport).

  • 300 RSD for a voice and data SIM card with an initial credit of 25 RSD.

For new prepaid customers a welcome bonus is offered. They will receive 10.000 free minutes on-net, 10.000 SMS plus 10 GB in national traffic. Users can get the benefits after activating their prepaid card, calling *100# and activating the welcome bonus that can be used within 7 days.

Top-up bonuses[edit | edit source]

Top-up value Bonus traffic Additional bonus
up to 400 RSD 1 GB access to Facebook, Viber, WhatsApp, Twitter,

Instagram, FB Messenger, Snapchat and Pinterest

is not deducted from general data consumption.

400-600 RSD 4 GB
more than 600 RSD 20 GB

Recharges[edit | edit source]

Note, that there is no way to top-up from abroad. You need a Serbian-issued credit card or you need to do it on location in Serbia. They don't use scratch cards anymore. You just tell the vendor your number and it gets recharged electronically. Prepaid credit stays valid for 90 days from the last top-up, while the SIM card is valid for 12 months from date of its activation or last top-up. Minimum top-up amount is 200 RSD.

Data packages[edit | edit source]

Default data rate on voice and data SIM cards is 60 RSD per MB. These packages are offered:

Volume Validity Price Activation
100 MB 1 day 50 RSD NET50
1 GB 100 RSD NET100
200 MB 7 days 125 RSD NET125
1 GB 200 RSD NET 200

For activation text code to 687. All packages auto-renew, to stop text <activation code> STOP to 687.

For social media you can activate special packages for 30 days, so that their volume is not debited from your data allowance. Facebook and Twitter are 69 RSD each, Viber and WhatsApp 99 RSD each and a triple pack of Facebook, Instagram and Twitter is for 299 RSD. Activation is through *100#.

They also offer a discount package for 299 RSD per month. This discounts the per MB rate from 60 to 30 RSD, but not the packages.

Tourist SIM[edit | edit source]

Mts sells two prepaid tourist SIM cards in their own stores (see above), Tabac Press and Maxim. They have been opened for 4G/LTE:

  • Tourist SIM: 600 RSD including 3 x 24 hour internet sessions with unlimited 4G/LTE. The clock starts from your first data connection and lasts for 24 hrs no matter if you are online or not. By typing *300# for the English menu, you can add another 24 hours session for 250 RSD.
  • Super Tourist SIM: 1,800 RSD including 10 GB data (up to 4G/LTE), 30 internatl. voice mins and 120 intra-net mins on mts valid for 30 days. By typing *300# for the English menu, you can add 3 GB at 600 RSD or 5 GB at 900 RSD, both add-ons for 7 days.

All allowances are valid for 30 days. Data outside of allowances is at 60 RSD/MB. SIM card stays active for 11 months without being topped up. Top-ups are made by regular mts-e top-ups, available in the country only. Both tourist lines can't be switched.

International roaming[edit | edit source]

Special discounted roaming rates apply to Montenegro, Bosnia and Herzegovina and North Macedonia at 3 RSD per 100 KB.

More info[edit | edit source]

  • APN: mtsinternet /or/ 3gnet
  • Username: mts
  • Password: 064
  • Website in Serbian: http://www.mts.rs

Telenor[edit | edit source]

Telenor.jpg

Telenor, formerly called Mobtel Srbija, was sold by the Norwegian operator in 2018 to the Czech PPF Group. It's the 2nd provider in the country with a 31% market share in 2018 and a good coverage: 2G 3G 4G/LTE coverage map.

4G/LTE has started in the two largest cities Belgrade and Niš and has spread to 41 cities in 2016 and currently is available for prepaid trough 1955 LTE base stations country-wide.

Availability[edit | edit source]

Prepaid SIM cards are available in Telenor stores (store locator) or from one from many newsstands in the country (like Moj Kiosk or Corner shop ).

There are currently 2 prepaid plans :

  • Telenor pripejd: 300 RSD for a voice and data SIM card with 0 RSD credit valid for 7 days. As a promotion they give you 5 GB data and 1500 RSD for domestic calls and SMS (no value-added services) for 7 days after activation by calling USSD code *111*1# .
  • Telenor pripejd plus: 500 RSD for a voice and data SIM card with 0 RSD credit valid for 15 days. As a promotion they give you 10 GB data and 5000 RSD for domestic calls and SMS for 15 days after activation by calling USSD code *111*1# .

Rates for domestic calls and SMS are: 11.90 RSD/min + 11.90 RSD connection fee and 5.9 RSD per SMS message.

Using their "Moj Telenor" app (Google Store, App store) you can choose two apps out of Facebook, WhatsApp, Viber, Twitter or Instagram that are not debited from your data allowance, but for maximum of 20 GB.

Recharge vouchers are available in 200, 300, 500 and 1000 RSD. Recharge instructions can be found in the back of the voucher. Electronic charge validation period is 330 days plus 90 days additional charging period.

Online recharge can only be done with a Serbian and a few other credit cards online or with any credit card on 3rd party agencies like MobileRecharge.com , TopUp.com, or www.ding.com where extra fees apply. If you fail to top-up your account after 60 days the remaining unused credit will be deleted.If in the following 300 days you fail to top-up the account again, the number will be disconnected.

Data feature packs[edit | edit source]

Internet is blocked without a package. These packages are offered:

Validity Data Price Activation
1 day 100 MB 30 RSD SMS to 3282 with text "Da100"
500 MB 75 RSD SMS to 3282 with text "Da500"
30 days 250 MB 199 RSD SMS to 9000 with text "250"
500 MB 299 RSD SMS to 9000 with text "500"
1 GB 399 RSD SMS to 9000 with text "1"
3 GB 599 RSD SMS to 9000 with text "3"
10 GB 999 RSD SMS to 9000 with text "100"

All packages will auto-renew. Speed is up to 21 Mbps. To check your balance, call *131#. You will receive the 20% more traffic when you activate the package through the Moj Telenor app.

For social media, monthly add-ons are offered for unlimited use of:

  • Facebook: 100 RSD
  • Twitter: 35 RSD
  • Deezer: 495 RSD
  • Instagram: 95 RSD
  • WhatsApp: 95 RSD
  • Viber: 95 RSD
  • HBO Go: 745 RSD
  • Nickelodeon Play: 195 RSD

Activation is done through "Moj Telenor" app.

Data-only SIM[edit | edit source]

They sell their data-only SIM card as:

  • 545 RSD: data-only SIM card with 10 GB valid for 15 days.
  • 2.995 RSD: data-only SIM with a USB 3G modem and 10 GB valid for 30 days
  • 5.000 RSD: data-only SIM with a 3G mobile hotspot (Mifi) and 10 GB valid for 30 days

On the data-only SIM default rate is at a low 1 RSD per MB. Additionally these packages valid for 30 days can be added:

Data Price Activation
1 GB 399 RSD Internet 1
3 GB 599 RSD Internet 3
10 GB 999 RSD Internet 10

For activation, text code to 9000.

Tourist SIM[edit | edit source]

As part of Telenor Prepaid Internet Tourist package you will get a prepaid Internet card with 10 GB of free traffic (activation by sending SMS "START" to 9000) which you can use within 15 days from the package activation. Price : 545 RSD.

If you use up the free traffic before these 15 days expire, you can recharge with one of the internet top-ups or tariff add-ons or continue surfing from credit for the price of 1 RSD per MB.

International roaming[edit | edit source]

All prepaid users will have international roaming activated 90 days after activation of SIM card. If you need it earlier, you need to go to a Telenor store for registration showing your ID document.

Discounted roaming prices apply to Telenor in Montenegro:

  • daily ticket for 100 MB in 24 hours: 199 RSD
  • weekly ticket for 1 GB in 7 days: 999 RSD

More info[edit | edit source]

vip (soon to be called: A1)[edit | edit source]

VIP Mobile Serbia

Vip, owned by Telekom Austria, is the smallest provider in the country by customers. Nevertheless, it gives a good coverage: 2G 3G 4G coverage map. Telekom Austria has announced a rebrand to A1 in 2020.

Effective 2016 Vip opened its 4G/LTE network which is the most widespread in the country right now to prepaid users trough 1912 LTE base stations. Netherthess they are the smallest network with 23% of all mobile SIM cards in 2018.

Availability[edit | edit source]

Their SIM cards are available in their stores and outlets: store locator at 300 RSD for prepaid SIM card. It already includes one "zzzuper 300" feature pack which includes 100 domestic minutes or SMS messages (valid for 30 days), as well as 2 GB of 4G internet valid for 30 days. Activation of this offer is by *123# and send 1 as answer.

For 4G/LTE be sure to get one of their new 4G-enabled SIM cards. Existing prepaid users can exchange their SIM cards free of charge for new 4G cards in all Vip mobile sales outlets. 

Your SIM card term of validity is 13 months, and every time you top-up your credit, it's extended for another 13 months. The topped up credit is valid for 3 months.

Combo feature packs[edit | edit source]

There is no data without a package or add-on. They offer two combo plans called zzzuper: Both valid for 30 days.

  • 1 GB, unlimited on-net calls, 100 domestic minutes or SMS messages, 10 GB for Facebook, FB Messenger, Viber and WhatsApp valid for 30 days: 300 RSD, activation: *123# - mesecni planovi > Mesecni Plan 300 (when you purchase a new SIM card, you can activate the first pack for free, to activate the plan call *123# and answer 1). With this plan optionally you can activate additional 1GB of data for 99 RSD and / or additional 100 domestic minutes / sms for 99 RSD (this can be done only once per each activation of the plan)
  • 3 GB,10 GB data for: Facebook, FB Messenger, WhatsApp, Viber, 10GB for instagram, unlimited on-net calls, 200 domestic minutes or SMS messages valid for 30 days: 600 RSD, activation: *123# - mesecni planovi > Mesecni Plan 600. With this plan optionally you can activate additional 3 GB of data for 99 RSD and / or additional 200 domestic minutes / SMS for 99 RSD (this can be done only once per each activation of the plan)

All plans auto-renew if you have enough balance for the activation. If you activate any of these plans before the previous has expired, the contents will be added to the remaining minutes/SMS and data from the previous plan.

Data feature packs[edit | edit source]

These data add-ons are offered:

Data Validity Price
500 MB 1 day 89 RSD
1GB 129 RSD
3 GB 7 days 289 RSD
6 GB 429 RSD
12 GB 729 RSD

For activation type *123#. Packages don't renew. The number of activations of a package is not limited; the user can activate them as many times as they wish. An additional package can be reactivated even before the expiry of the currently active package. All unused content is then deleted. Note that these packages can't be purchased by Vip data-only SIM card users.

Data-only SIM[edit | edit source]

Vip sells their data-only SIM under the name "Prepaid Vip internet paket".

  • 300 RSD for prepaid internet SIM card including 20 GB of data valid for 3 days for the minimal topup 200rsd start gb will be extended to 10 days after the first topup.Bonus is valid only once.

Bonus with topup

500 RSD of more -6GB for 15 days validity.

200-499 3GB for 7 days.This is Bonus GB.Credit will not deducted for these.

Addons with topuped credit.

6GB 5 Days 500RSD

3GB 5Days 300RSD

After buy new addon activated addon will be deleted.

Check remaining credit by texting '?' to 1230, data credit by typing *123# and choice 1. Max. speed is 3 Mbps on 3G network, no 4G/LTE access.

International roaming[edit | edit source]

Since 2018 Vip mobile offers international roaming data add-ons for prepaid customers. These add-ons are called TravelNet. You can use TravelNet add-ons only in these countries after the selection of the recommended operator: Austria, Croatia, Germany, Greece, Italy, Portugal, Slovenia, Spain, Turkey, Bulgaria, Czech Rep., Hungary, Malta, Netherlands, Romania, UK, Albania, North Macedonia.

Roaming add-ons are purchased from top-up credit. After all data is used, for further surfing you need to activate new add-on. With TravelNet add-ons you can activate multiple add-ons at the same time. Unused data from add-ons are added on new activated add-on.

Example TravelNet add-on: If you activate Mini TravelNet and before activating TravelNet, unused data from Mini TravelNet are added to the TravelNet add-on.

Package Data Validity Activation Price
Mini TravelNet 200 MB 5 days MTN 299 RSD
TravelNet 500 MB 10 days TN 499 RSD
Giga TravelNet 1 GB 15 days GTN 799 RSD

For activation text code to 123480.

There is also a Montenegro roaming add-on which includes 3 GB and 100 minutes for outgoing calls to all networks in Serbia and Montenegro for 999 RSD with a validity of 30 days. For activation text MNE to 123840

More information[edit | edit source]

Globaltel[edit | edit source]

Globaltel.jpg

Globaltel is one the first MVNOs that started in 2016. It's locally based and provided by an IT company. It uses the network of Vip in 2G, 3G and 4G/LTE.

In 2017 prepaid SIM cards were launched and the offer is given in combination with their Globaltel app available in the Play and App store which are only partly in English. Through this app low-cost calls to over 60 countries, free messaging and cheap roaming are offered. It has gained only 0.1% of the market so far.

Availability[edit | edit source]

Their prepaid SIM cards can be purchased in Moj Kiosk or at any Post office without the need to show any ID. If you prefer, you can buy it also at Globaltel's office in Belgrade : Makenzijeva 24, 1st floor.

They cost 299 RSD and give you 50 RSD credit, 5 GB of data and 50 min/SMS valid for 7 days.

To top-up go to any Moj Kiosk and buy a recharge for 100-12.000 RSD or do it online by credit card for 500, 1000 or 2000 RSD. You can also top up credit trough their Globaltel app. To enter the code type *100#.

Data feature packages[edit | edit source]

They offer these packages with unlimited minutes and SMS for 30 days called Freepaid:

  • 1 GB: 900 RSD
  • 4 GB: 1000 RSD
  • 10 GB: 1300 RSD

With less voice and text they offer these freely customisable plans:

Time Data Voice/SMS Price
7 days 2 GB 30 mins/SMS 200 RSD
80 mins/SMS 300 RSD
4 GB 30 mins/SMS 300 RSD
80 mins/SMS 400 RSD
30 days 1 GB 50 mins/SMS 300 RSD
150 mins/SMS 450 RSD
250 mins/SMS 700 RSD
4 GB 50 mins/SMS 450 RSD
150 mins/SMS 500 RSD
250 mins/SMS 900 RSD
10 GB 50 mins/SMS 600 RSD
150 mins/SMS 800 RSD
250 mins/SMS 1000 RSD

To both plans for extra data you can add:

  • 1 GB for 7 days: 100 RSD
  • 3 GB for 7 days: 200 RSD
  • 5 GB for 30 days: 300 RSD

If you activate new package before you have used up, and before the expiration date of previously activated package, new traffic will be added to the existing, and validity period will be extended for the duration of the new package.

When you have any of the packages above active on the SIM, calls to other Globaltel users are free. There is FUP for 4G data usage, so you can use up to 40 GB per month at full 4G speeds, after that, speed will be throttled.

More information[edit | edit source]

Maxi Mobile[edit | edit source]

Maxi Mobile was a MVNO of the Maxi supermarket chain in Serbia on the Vip network. Their services ended in summer 2020. All Maxi mobile SIM cards were deactivated on 31.AUG.2020 and all Maxi mobile numbers were no longer operational from that day.

Foreign SIM cards roaming in Serbia[edit | edit source]

Some users just pass through Serbia from a neighbouring country. As Serbia is not covered through the EU roam at home scheme, there are some good offers from regional operators abroad:

m:tel Bosnia and Herzegovina[edit | edit source]

m:tel has an agreement with Serbian operator m:ts with very affordable roaming offers. If you do not activate any roaming package, standard internet rate is 0.32 KM per MB:

  • "Kad si u mts SRB" package :
    • 100 mins, 100 SMS, 1 GB for 1 day: 3 KM
    • 300 mins, 300 SMS, 3 GB for 10 days: 10 KM

For more info see our Bosnia and Herzegovina chapter.

m:tel Montenegro[edit | edit source]

m:tel has agreement with Serbian operator mts with very affordable roaming offers. If you do not activate any roaming package, standard internet rate is the same as you pay in Montenegro, so it is like "roam like at home" and cannot be more than 0,2178 € per MB.

  • "m:roming Srbija" packages with UNLIMITED call, SMS and data:
    • m:roming Srbija for 7 days: 5.90 €
    • m:roming Srbija for 15 days: 9.90 €
    • m:roming Srbija Prva klasa tiket (valid until 31.12.2020) : 39.90 €

For more info see our Montenegro chapter.

Lifecell Ukraine[edit | edit source]

If you have Ukrainian Lifecell SIM card you can connect to Vip Network and have following roaming offers:

  • Basics tariffs in roaming: 200 MB until the end of the day (Kiev time) : 50 UAH
  • "Roaming online" service:
Roaming online Data Price
For 7 days (auto-renew) 500 MB 150 UAH
For 7 days (once-off) 1 GB 200 UAH
For 14 days (once-off) 2 GB 400 UAH
For 30 days (once-off) 4 GB 600 UAH
  • Roaming 3 and 7 days services:
    • “Roaming 3 days” for 85 UAH: 15 min, 150 MB,15 SMS
    • “Roaming 7 days” for 175 UAH: 30 min, 300 MB, 30 SMS

For more info see our Ukraine chapter.

Community content is available under CC-BY-SA unless otherwise noted.